The Housesitting Company Opiniones 

925
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have recently joined the Housesitting Company as a sitter. To date I have found their staff delightful to work with. They have been very efficient, professional and made me feel very welcome to th... Ver más

Valorada con 4 estrellas sobre 5

Easy access to possible house sitters with good bio's to look up. great contact pathways to set up meetings with prospective house sitters. I lucked out as I could not have two better house sitters.... Ver más

Valorada con 5 estrellas sobre 5

I was very impressed by the service I received. I had a call not long after I signed up asking if I had any questions. I did find the process of picking a house sitter quite cumbersome but that is... Ver más

Valorada con 5 estrellas sobre 5

Great company! ☆Prompt response times ☆All house sitters police checked for customer peace of mind. ☆Very affordable fees ☆Access to all interested sitters. ☆Large sitter base throughout NZ.... Ver más

Información sobre la empresa

  1. Cuidador de mascotas
  2. Tienda de hobbies
  3. Tienda de animales
  4. Agencia de viajes

Escrito por la empresa

Your pets love us Most people call our service "House sitting", but for us, it's really all about your pets. Having a sitter allows your pets to enjoy one-on-one care and keep to their regular schedules in a familiar environment. We provide reliable animal lovers who will care for your pets and home in the same way you would. Rest assured that whilst you are away, your pets will feel 'right at home'... in their own home.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

925 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(925)

37 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Housesitters Beware - this feels scammy

I paid $59 to be a sitter a week ago through making a bank deposit.

Their website said the next steps were that I would receive an email. This email never arrived so I rang them today to ask what the next steps were.

I was told that I had to send them various documents for verification. I asked about the missing email and the person said she would let IT know. She then said they would need to know what search engine I was using.

At this point I started thinking this was a scam. Why would IT need to know what search engine I used for a missing email? I asked for a refund back and she said there were no refunds. Only when I said I would report them to the New Zealand Consumer programme Fair Go did she reluctantly agree to give me a refund.

Too many red flags here.

22 de mayo de 2024
Opinión espontánea
Logotipo de The Housesitting Company

Respuesta de The Housesitting Company

Hi, we’re sorry you feel this way. We checked with our IT team and can trace that the email was sent, which we informed you of.

We make no apologies for being thorough, as taking care of someone's pets and staying in their home is a great responsibility.

Our sitters and homeowners appreciate that we undertake such checks to an industry-leading level and will continue to do so. Again, we make no apologies for having these checks.

We wish you well with your housesitting with a different provider.

Valorada con 5 estrellas sobre 5

The problem was quickly rectified

Two months in advance they organised a house sitter for us. We selected the bloke because we knew him and his wife. Unfortunately with a couple of weeks to go his wife had to return to the UK for family reasons, the situation got worse so Dave had to go over as well so we had no house sitter. This is where The House Sitting Company showed their worth; our account was credited, the job was re-advertised and a good bloke was found and we only got charged the original amount. Things can go wrong and it is no bodies fault but full marks for when the situation is quickly remedied.

29 de abril de 2024
Valorada con 5 estrellas sobre 5

We were very impressed with the…

We were very impressed with the screening process for house/pet sitters having ourselves recently applied to become sitters.
Any home/pet owner can be thoroughly reassured their greatest asset, home and beloved pets have been given the highest consideration and care with The Housesitting Company.
We also appreciated the speed with which all communications have been handled and dealt with.

29 de abril de 2024
Valorada con 5 estrellas sobre 5

The standout feature for me was the…

The standout feature for me was the very quick responses that I had from the company whenever that was required.
Because the Housesitter who came was so good I can’t comment on how they would handle something going wrong. But my experience in life leads me to believe that good planning and clear thinking ahead of time lead to this outcome.

19 de abril de 2024
Valorada con 5 estrellas sobre 5

Best Service

We only had a few house sitters apply to our request but we got the perfect fit for our home and furbabies. We have lots of local freelancers who charge major money for house sitting with no insurance, police checks etc. After a very bad experience based on a friend’s recommendation, we will only ever go through housesitters now. We fe;t so comfortable being away and secure that our babies were well cared for.

16 de marzo de 2024
Valorada con 5 estrellas sobre 5

Advantage of going with the Housesitting Company

The information that you have send through in the beginning to prepare us to be a housesitter. This includes the interview, the encouragement and guiding till the end of the housesit. The whole process gave us great confidence in how to approach and how to do it. Made a great difference to how to present ourselves and the company. The questionnaire that the homeowner had to fill in was a great source to return to for info.

10 de abril de 2024
Valorada con 5 estrellas sobre 5

Great company!

Great company!
☆Prompt response times
☆All house sitters police checked for customer peace of mind.
☆Very affordable fees
☆Access to all interested sitters.
☆Large sitter base throughout NZ.
☆Support with paperwork including preparation of interview questions. Lists to check off before you leave etc.
☆Professional service with staff available via phone, email should you have any queries.

Great experience for a new user of the service. We had our dog cared for by the sitter and they provided us with regular updates on his time with them via text etc.

23 de marzo de 2024
Valorada con 5 estrellas sobre 5

It was a easy

It was a easy, quick & efficient experience with good result. Our fur babies got to stay at home well cared for. Also house was left clean & tidy which our children never managed.

3 de abril de 2024
Valorada con 5 estrellas sobre 5

Professional and Effective

My experience with The House Sitting Company surpassed my expectations, and I wholeheartedly recommend their services to any homeowner seeking reliable and trustworthy house sitting solutions. With their exceptional professionalism, attention to detail, and commitment to customer satisfaction, The House Sitting Company have my full recommendation!

8 de marzo de 2024

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