Howards Motor Group Opiniones 1032

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had a really positive experience with Kia in Taunton. From the moment we walked in, we were made to feel welcome and completely at ease—no pressure or hard sell, just a relaxed and friendly atm... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Efficacity and polite professionalism here. Was in the lucky posish of being able to choose and test drive both the mini and a top spec 208: went with the Agueda yellow Peugeot and that from somebod... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jack was incredible from start to finish. Helpful, without beinv pushy, listened to feedback and was always on hand. When i turned up on pick up day, the car was slightly dirty, the furst thing... Ver más

Valorada con 5 estrellas sobre 5

Booked into Howard's Citroen W S M for my 2nd C3 Aircross service Monday 30/03 2026. Car dropped off as arranged 8ish and collected 12ish as promised. Service video provided as was the 1st servic... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de vehículos de motor

Información proporcionada por diversas fuentes externas

At Howards, our ethos is to keep you ‘on the road’ by providing expert advice, quality service and value for money. We proudly represent nine of the UK’s most popular and luxury automotive brands, aiming to deliver the highest quality of service underpinned with a culture of respect for our customers, suppliers and employees.

About us

Escrito por la empresa

Howards Motor Group
At Howards, our ethos is to keep you ‘on the road’ by providing expert advice, quality service and value for money. We proudly represent nine of the UK’s most popular and luxury automotive brands, aiming to deliver the highest quality of service underpinned with a culture of respect for our customers, suppliers and employees.
Were committed to our customers.
The current brands we work with are Peugeot, Citroen, DS, Nissan, Toyota, Kia, Hyundai, Honda and Lotus. This wide brand selection allows us to buy and sell over 7000 cars and commercial vehicles each year and ensure our stock is constantly updated to reflect new model releases and used car demands. Keeping our customers spoilt for choice!

Minimum 12-month Warranty

Why buy from us

Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.

Información de contacto


4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Fantastic Service

Parents got a great car from Howard's Peugeot WSM. We always get our cars from here and the staff are all amazing. Big thank you to Sam and Lewis and thanks for all the biscuits while waiting for Dad's car handover! Max

19 de febrero de 2026
Opinión espontánea
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Respuesta de Howards Motor Group

Thank you so much for your wonderful review, Max. We're thrilled to hear that your parents got a great car from Howards Peugeot WSM and that our team, especially Sam and Lewis, made your experience enjoyable with their amazing support and those tasty biscuits. We truly appreciate your loyalty and look forward to welcoming you back for your next car purchase.

Valorada con 5 estrellas sobre 5

Superb service

Ciaron at Howards Vauxhall in Yeovil has truly gone above and beyond to help. Although it’s no fault of the dealership, my new car has been delayed; Ciaron has organised a courtesy car for me to have from now until my car is delivered. Given that this could be a month or more, I couldn’t be more impressed with this service. Thank you very much, Ciaron and Howards.

17 de febrero de 2026
Opinión espontánea
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Respuesta de Howards Motor Group

Thank you for your wonderful feedback Yvonne. We're thrilled to hear that Ciaron has provided you with such reliable support during your car delay. Your trust in our customer-centric service means a lot to us and we look forward to welcoming you back to Howards Vauxhall Yeovil soon.

Valorada con 5 estrellas sobre 5

Great customer service

Charlie Deakin gave us lots of options, useful information, was very patient and friendly

13 de febrero de 2026
Opinión espontánea
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Respuesta de Howards Motor Group

Thank you for your wonderful review. We're thrilled to hear that you found our service customer-centric and that Charlie provided you with lots of options and useful information. We appreciate your kind words and look forward to welcoming you back to Howards Hyundai Weston-super-Mare soon for more reliable support and quality service.

Valorada con 5 estrellas sobre 5

The whole experience was stress free

The whole experience was stress free
Ben was professional, knowledgable and could not be more helpful

29 de enero de 2026
Opinión espontánea
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Respuesta de Howards Motor Group

Thank you so much for your kind words, John. We're thrilled to hear you experienced stress free customer service from Ben at Howards Motor Group as we strive to be customer-centric and trustworthy in all we do. We look forward to welcoming you back soon for more quality support and service.

Valorada con 5 estrellas sobre 5

An honest and trustworthy car dealer

Well, this is the third time my wife and I have brought a car from Howard’s citroen Weston super mare Why” there professional approach along with there friendly advice they make the whole experience of buying a car smooth and enjoyable. Our salesman was Kian In my opinion he goes above and beyond to find the car that we are looking for and again he came up trumps and was lovely catching up again thank you Kian. Mr Mrs French.

2 de enero de 2026
Opinión espontánea
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Respuesta de Howards Motor Group

Thank you for your wonderful feedback, David. We are thrilled to hear about the excellent service you received from Kian at Howards Citroen Weston-super-Mare and our staff's professionalism over the years. Your trust in our customer-centric approach means a lot to us and we look forward to continuing to provide you with reliable support and quality service.

Valorada con 1 estrellas sobre 5

Disappointing experience. 

Terrible experience!!

Had my Nissan qashqai looked at by the Nissan technician via a 3rd party company,

Before they received my car I called them up to tell them about another issue that I would like them to look at as the car is still under the three-year warranty the service representative that answered the phone said he would put the problem on the Notes so the qualified technician could look at the problem,

The next day I realised what might be causing the problem so I thought I would give them the heads up to save time and hopefully I would get the car back sooner when speaking to another service representative he said he would put it in the notes as the guy the day before didn’t put anything on the notes for the technician.

I also told them what the third-party company had already done and couldn’t resolve the problem, hence why they went to a main dealer!

The day that they had the car they then called me to say that the car is now okay to pick up when I ask them what Work had been carried out. They said the technician has cleared the fault and everything is okay after telling them that is what the third-party have already done. I was assured that the professional technicians have done the right thing after telling them my concerns that I will be back within a week with the same problem they didn’t really seem to care.

(Less than 24 hours later, guess what? Problem reappeared like I said it would!)

After speaking to the service manager voicing my concerns well let’s just say probably made them even worse! The one part of the conversation that stood out with her was the fact that she said they are lucky that they even spoke to me on the phone as the car was taken there by a third-party company and I could’ve been anyone! Which raises my concerns even more that when I went to pick the car up, they were happy enough to hand me the keys over!! without checking who I was (as the third-party are the ones that dropped the car off in the first place)

4 de febrero de 2026
Opinión espontánea
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Respuesta de Howards Motor Group

Hello, I'm truly sorry to hear about your experience with us. Your concerns about the service and communication are completely valid, and I appreciate you bringing them to our attention. We strive for customer-centric support and reliability, and I will ensure your feedback is shared with the team to improve our service quality. Would you please be kind enough to email me directly so I can ask the site manager to contact you to discuss this further and work towards a resolution. customercare.manager@howardsgroup.co.uk

Valorada con 5 estrellas sobre 5

Booked my car in for its first service…

Booked my car in for its first service and couldn’t fault the experience. The team were welcoming, explained everything clearly, and the service was completed on time. Really reassuring as a first visit

30 de enero de 2026
Opinión espontánea
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Respuesta de Howards Motor Group

Thank you so much for your wonderful review! We're thrilled to hear that your first service experience was so positive and that our team at Howards Hyundai Weston-super-Mare provided clear explanations and completed the service on time. We look forward to welcoming you back for your next visit and continuing to provide you with the trustworthy support and quality service you deserve.

Valorada con 5 estrellas sobre 5

Car purchase

Very well looked after by Matt who provided a professional, efficient , kind and helpful service making the car purchase experience a positive one. Would recommend to all.

6 de enero de 2026
Opinión espontánea
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Respuesta de Howards Motor Group

Thank you so much for your kind words, Janet. We're thrilled to hear that Matt provided you with a professional, efficient, and supportive service during your car purchase at Howards Peugeot Weston-super-Mare. Your recommendation means a lot to us, and we look forward to welcoming you back for any future needs.

Valorada con 5 estrellas sobre 5

Special thanks to Jamie and Steve…

Special thanks to Jamie and Steve Newnam. Very professional and knowledgeable. Good old fashioned customer service sadly lacking with a lot of companies these days.

27 de enero de 2026
Opinión espontánea
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Respuesta de Howards Motor Group

Thank you so much for your kind words, Gerald. We truly appreciate your recognition of Jamie and Steve's professionalism and customer-centric service. We are committed to maintaining this level of honesty and reliability at Howards Hyundai WSM, and we look forward to welcoming you back soon.

Valorada con 5 estrellas sobre 5

Emma in Weston

Emma was incredibly kind, helpful and patient. I brought my elderly parents into the WsM showroom to look at a replacement car, and Emma showed us several makes and models. She was knowledgeable, responsive and quickly attuned to the needs of two older customers. Emma helped narrow down the options to a couple of choices and was calm, efficient and completely wonderful with test drive/answering questions/offering advice and taking time to make my parents feel valued and supported. Thank you Emma for a really informative afternoon!

26 de enero de 2026
Opinión espontánea
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Respuesta de Howards Motor Group

Thank you for your wonderful review. We are thrilled to hear that Emma provided such kind, helpful and patient service to your elderly parents while exploring their options. Your feedback reinforces our commitment to customer-centric service and we look forward to welcoming you back to Howards Hyundai WSM for any future needs.

Valorada con 5 estrellas sobre 5

Knowledgeable, helpful and courteous

I have purchased several cars from Howards over the years, most recently in Dec 2025. I have always found the their service and staff, in particular Matt, to be extremely knowledgeable, helpful and courteous. Nothing is ever too much trouble. I can highly recommend.

19 de diciembre de 2025
Opinión espontánea
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Respuesta de Howards Motor Group

Thank you for your kind words, Neil. We're thrilled to hear that you find our service and staff, especially Matt, to be knowledgeable and courteous. Your trust in us over the years means a lot, and we look forward to supporting you with quality service at Howards Peugeot WSM in the future.

Valorada con 5 estrellas sobre 5

Charlie and Damon

Charlie and Damon very helpful in assisting us with the purchase of our car. Charlie was very knowledgable about the car and informative on the test drive.
He made the whole process very easy. Would highly recommend them.

27 de enero de 2026
Opinión espontánea
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Respuesta de Howards Motor Group

Thank you for your wonderful review, Patricia. We're thrilled to hear that Charlie and Damon provided you with such helpful and trustworthy support during your car purchase. Your recommendation means a lot to us, and we look forward to serving you again at Howards Hyundai WSM in the future.

Valorada con 5 estrellas sobre 5

30+ years

Having been a customer for over 30 years at Howard’s Peugeot which I think speaks for itself as to the quality of the service supplied
From buying my cars to servicing the cars nothing is to much trouble for the excellent staff
A top class dealership in all areas required for a customer

26 de enero de 2026
Opinión espontánea
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Respuesta de Howards Motor Group

Thank you so much for your wonderful review, Peter. Your trust in us for the past 30 years really means a lot, and we look forward to serving you again in the future. Kindest regards, All @ Howards Peugeot Weston-super-Mare.

Valorada con 5 estrellas sobre 5

Brilliant service!!

Just picked up my new notability car from Howards Citroen, Taunton. I dealt with Bradley for the whole process and he was brilliant! Really knowledgeable and helpful and made the process as easy as possible! Thanks so much!!

26 de enero de 2026
Opinión espontánea
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Respuesta de Howards Motor Group

Thank you so much for your wonderful review, Danielle! We're thrilled to hear that Bradley provided you with brilliant support at Howards Citroen Taunton and made the process easy for you. Your feedback means a lot to us and we'll be sure to share it with the team.

Valorada con 5 estrellas sobre 5

Buying a used car

A big thank you to Lorenzo was friendly and helpful when changing our car.very happy with the service, Gray & Sher

22 de enero de 2026
Opinión espontánea
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Respuesta de Howards Motor Group

Thank you for your wonderful review. We're thrilled to hear that you had a great experience changing your car and that Lorenzo's support made it enjoyable. We appreciate your trust in our customer-centric service and look forward to welcoming you back to Howards Citroen Weston-super-Mare soon.

Valorada con 5 estrellas sobre 5

Fantastic experience

Fantastic experience. My car was in for its MOT and we couldn’t have been looked after better. Alison, even though obviously extremely busy, kept an eye on us , instantly was at my shoulder to help when I was having trouble trying to use the drinks machine. When there was the smallest lull between calls and customers she popped over for a chat. She seemed to make time for every single customer and I’m sure nobody could have felt rushed or being a bother. All in all a great asset to the firm to be cherished.

20 de enero de 2026
Opinión espontánea
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Respuesta de Howards Motor Group

Thank you so much for your wonderful feedback! We are thrilled to hear that Alison provided excellent service and made your experience at Howards Hyundai Dorchester a positive one. We truly appreciate your kind words and look forward to welcoming you back for more customer-centric support in the future.

Valorada con 5 estrellas sobre 5

Greg did a great job and the video of…

Greg did a great job and the video of the car was great

20 de enero de 2026
Opinión espontánea
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Respuesta de Howards Motor Group

Thank you for your wonderful review Teresa. We are thrilled to hear that Greg did a great job and that you loved the video of the car. Your feedback inspires our team to continue providing reliable and quality service, and we look forward to welcoming you back to Howards Peugeot WSM soon.

Valorada con 5 estrellas sobre 5

Emma, Hyundai

Emma is absolutely amazing. She was so helpful in finding the perfect car for me and considering my needs. I would definitely choose Hyundai for my next purchase. Thanks Emma!!!!

19 de enero de 2026
Opinión espontánea
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Respuesta de Howards Motor Group

Thank you so much for your kind words, Miss Young! We're thrilled to hear that Emma provided you with such amazing support in finding the perfect car that meets your needs. Your trust in Howards Hyundai WSM means a lot to us, and we look forward to serving you again in the future!

Valorada con 5 estrellas sobre 5

Made you feel at ease as first purchase…

Made you feel at ease as first purchase in a long time. Emma and Damon very helpful!!!!

17 de enero de 2026
Opinión espontánea
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Respuesta de Howards Motor Group

Thank you so much for your wonderful review! We're thrilled to hear that Emma and Damon made you feel at ease during your first purchase in a long time. Your trust in our customer-centric service means a lot to us, and we look forward to supporting you again at Howards Hyundai WSM soon!

Valorada con 5 estrellas sobre 5

Went into the garage to get some help…

Went into the garage to get some help on the cars they are selling and Stephen Newman was extremely helpful couldn’t have had a better experience really love and kind staff.

16 de enero de 2026
Opinión espontánea
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Respuesta de Howards Motor Group

Thank you so much for your kind words, Taz. We're thrilled to hear that Stephen provided you with such helpful and reliable service at Howards Hyundai WSM. We truly appreciate your feedback and hope to see you again soon for more quality support.

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