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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Big scammers, avoid at all cost,I bought a drone which didn't work, didn't fly at all, specifications says flyes 200 m and camera HD. Camara is not even 480p, the drone didn't fly at all. I we... Ver más

Valorada con 1 estrellas sobre 5

Very poor customer service Headphones broke after 2 days, cushion piece fell off and got lost. Refused to return to factory as piece was missing. Didn't care that piece was missing due to headphon... Ver más

Valorada con 5 estrellas sobre 5

Went to hugmie in Blackpool Cork with my daughter for a new phone, staff went above and beyond to help us, even my my daughter a free snow angel she was thrilled. Price was much cheaper than other sho... Ver más

Valorada con 5 estrellas sobre 5

Phone wasn’t charging. Within 5 minutes it was sorted and turns out the port just needed cleaning. Got it done free of charge the man just asked me to write a review. Great service.

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Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

84 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

If I could give 0 stars I would ,Hugme…

If I could give 0 stars I would ,Hugme in Athlone sold me a faulty screen ,I went back and they denied there was a fault, went to another store today and they replaced the screen and it's now working fine ,maybe because I'm a woman they treat me like this ,they are known for this in the town and I should have listened to advice I got about them ,lesson learned
Avoid

8 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good Customer Service

I had a great experience at Hugmie Athlone. The customer service was excellent and very friendly, helpful, and professional. The staff went above and beyond to assist me, making sure I got exactly what I needed. I highly recommend this shop for anyone looking for quality service and phone accessories!

1 de marzo de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor quality of Customer Service

I went to HugMie in January of this year to get a screen replacement on my phone. I paid €150 to get it fixed. However, not even within two months of its warranty, the screen is broken a second time. I went to the shop in Liffey Valley on the 26th of February to ask for a repair and the staff were extremely rude to me. The sales assistant of the store was quite rude in his manner and told me that as my phone received physical damage it is not applicable for repair. The assistant suggested options for a further repair for an extra €120 that evening or repair the following morning the 27th February and as they did so, they told me to make up my mind as the time was "ticking". I found that quite off-putting and in all honesty, I did not want to do further business with a store that puts customers on the spot like that. It's rude.

26 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Defintely a 5 star

Defintely a 5 star
Was very happy with the service and found the lads so helpful.
Went in with my 2 Children to get screen repaired and all was brilliant so helpful and the guy turnt around and gave my girls a free gift which i thought was so nice.Such a nice thing to do!!
I will defintely be back again.

1 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Muhammad- thank you!!

After 3 unsuccessful visits back to the store to rectify a problem regarding a phone repair, we were finally offered help today from Muhammad. He was courteous, he listened & was helpful & investigated our repair history in order to assist us. Within one hour of dealing with him we left the store with our iphone repaired & finally functioning. I cannot recommend Muhammad in this store enough.

18 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Went into hugmie Liffey valley

Went into hugmie Liffey valley. New starter had came over and introduced himself to us but I did not catch his name. So well looked after when buying a phone, all the information we could have needed was given to us. ‘New starter’ was so friendly, helpful & loves a joke also which is great.

13 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Liffey valley hugmie

Went to the Liffey valley branch today, I found some real skullpanda figurines, I was absolutely ecstatic opening them! Had to go back and get the whole stock! One thing I must consider is that they are €15 each but they are so worth it! Highly recommend going there if you are visiting Liffey valley shopping centre!!!

30 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

always go to athlone branch

always go to athlone branch.
service outstanding.
even when busy there's no delay snd never rushed.
can't recommend athlone store more highly

30 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Portlaoise branch has very poor…

Portlaoise branch has very poor service. Staff is very rude and condescending. Pity because my child likes the shop. I was asking for a phone check prior to repairing it. The staff in question was very rude and said NO checking just fix rudely. Very rude. Will never return to this shop.

28 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was in Hugmie Corbett Court to…

I was in Hugmie Corbett Court to replace screen on my iP14 and also got some toys, it’s a very nice store to visit, the customer service I received was exceptional. What a nice guys there! Highly recommended!

5 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

"I had a great experience at this phone…Hugmie Athlone

"I had a great experience at this phone shop in ATHLONE !
The staff were super friendly and took the time to help me find exactly what I was looking for. They were patient, answered all my questions, and made sure I understood everything before making a decision. The quality of the phones and accessories is excellent, and you can tell they really care about offering good products. It’s not just about making a sale—they genuinely want you to leave happy. I’ll definitely be coming back and would highly recommend this place to anyone looking for good service and quality tech!"

1 de septiembre de 2024
Opinión espontánea

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