Hydeandrowe Opiniones 

107
TrustScore: 3.5 sobre 5

3,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hyde and Rowe are absolutely amazing !! Always so helpful and lovely !! I had such a great experience with them, everyone was so helpful and so friendly thank you Hyde and Rowe !!

Valorada con 1 estrellas sobre 5

Absolutely awful. I made a booking in May for 2 nights in August. On day of arrival i was informed the agreed property was no longer available and was sent to an alternative location. They ha... Ver más

Valorada con 5 estrellas sobre 5

As a landlord trying to manage all my properties for renting was extremely difficult. Ever since Hyde&Rowe took over it has changed my life. Ivana especially is dream to come true. Ever so professiona... Ver más

Valorada con 1 estrellas sobre 5

After applying for the job, the CEO told me it was self-employed while having employed working conditions and was paid below minimum wage. Witnessed her deny refunds to guess for leaving a bad review... Ver más

Información sobre la empresa

  1. Finanzas y seguros

Información proporcionada por diversas fuentes externas

Hyde & Rowe is a multi award winning independent estate agency based in Croydon. We are made up of a dedicated team that covers a range of services such as; sales, lettings, guaranteed rent, serviced accommodation, property staging and property sourcing/acquisition. Hyde & Rowe are built on a strong foundation of core values, our reputation has grown to represent a trustworthy and transparent independent company, providing an exceptional level of customer service. Hyde & Rowe boasts a year 50 years of combined experience and in depth knowledge in the property industry, so it is no wonder that we have been recognised as South London’s most trusted agency as of 2018. We believe estate agency is about people not properties as we are keen to make sure people find their dream homes as well as sell or let their properties smoothly and hassle free.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

107 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,5

Todas las opiniones

(107)

12 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

This company are SCAMMERS ref…

This company and the staff are refusing to pay my backdated rent , I think they are frauds and scammers
They have lied to me , and will not answer my calls , and have blatantly ignored my requests for my monies owed .

22 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly Recommend

Have had the best experience working with hydeandrowe. Michelle was outstanding and always available for us.
Highly recommend.

9 de octubre de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Decent estate agent

Decent estate agent, especially for Croydon. They've been around a long time, and so have lots of experience and it shows. They listed our property and made it a doddle, when we decided to move out the area. The amount they managed to get for it was good.

8 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’m Happy

I am happy,
Fixed all my issues quickly. Very responsible and helpful. They have a personal approach and you can’t tell they are committed to tenants.

23 de junio de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

I’m Happy

I heard about Hyde and Rowe through a friend, who’s property has been managed by them for years. I have now been with them for 8 months, never had any problems with them. The few issues at the property were dealt with promptly, and I was always updated.

1 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

A bit Improved but still loads wrong

I wrote a damming review in January, its been taken down now. Hyde and Rowe were useless, nothing was ever done, people were told things that never happened, they never did any repairs. This was mainly because they employed young people who did not know how to do anything apart from answer the phone. Now they have employed a lady with years of property management experience. She has changed the works ethics, has been visiting the property's to expect them and is slowly putting things right. She has her work cut out but she is getting there. She has sorted 2 of my list of problems, and one was a refund. She is in the middle of getting damage in my flat repaired. I have not seen this yet though, I live abroad, and only know all of this this from my constant ringing up to get things done and talking to her, I was angry from the condition Hyde had let my flat get into. I am happy to say that from talking to her I am confident that she finish fixing my flat up, will sort the rest of my problem list, about 4 more little things, and do all the things that should have been put in place in the first place, things like checking tenants in and out of property's and checking for damage when one leaves. Hyde are a bit better on the lettings side. I have deleted my earlier report because Trustpilot made me look at it again, Hyde and Rowe had obviously been onto them, they are getting better so I have left an up to date review.
You should get another review in a few months time. Hopefully it will be another good one. We'll I have decided to edit this review. It's been 7 days since my good review and in a week I have found out that I spoke to soon, I am one month in arrears in Rent, and I cannot get through to the Hyde and Rowe, accounts department, I found when I have rang up, no.one there is answering any phones, so I cant try to get my rent paid. They make it impossible to get through to any kind of accounts department because the automatic message only says sales, lettings or property management, then no body picks up the phone. I have also found that furniture I left in my flat has been stolen and there is no one there to report it too. No, what I wrote earlier us true but Hyde and Rowe are totally wrong, KEEP AWAY FROM THEM, they will ruin your property

29 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am a landlord with this company

I am a landlord with this company. Every month I have to chase them for the rent. I have had problems with the tenant they have installed and they are negligent when it comes to any problems. Take my advice, find a better management company.

5 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rotten agents

EDIT: Hyde and Rowe flagged my review for removal unless I showed proof of my business dealings with them. They are going all out to remove genuine negative experiences. If they were this sincere about providing good customer service , rather than silencing us who have blatantly received rotten service, they may not have ended up with so many negative reviews.

Rotten agents. Perhaps some select few receive reasonable service but I just don’t know how! I would avoid this company completely.
Their positive reviews look laughably cribbed. Please bow out of this market and save us all a headache!

27 de abril de 2023
Valorada con 1 estrellas sobre 5

Court action beginning

Court action beginning. This is a dodgy company. Please do not give them your property to manage. Group being set up for others affected by this company. Please email maureenflyne at gmail.com as we are group preparing to out this company for there immoral and illegal activities.

8 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Court action started

These awful estate agents are still holding on to my rents despite telling my solicitor they’re going to transfer them to me over 3 weeks ago!!! It’s outright theft and I’m now starting court action theyve not given me rents fully since May of this year. As a landlord I can only tell others to stay away from such underhand agents and don’t go near this company

30 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional help and support from the…

Exceptional help and support from the Hyde and Rowe team specifically the senior property manager Marina B who was nothing was accommodating Thankyou again x

8 de marzo de 2022
Opinión espontánea
Logotipo de Hydeandrowe

Respuesta de Hydeandrowe

Thank you for your review. We are very happy to have been of assistance to you and your family. Marina is a very valued member of the Property Management team and she will be notified of your comments of which I am sure she will be grateful, thank you so much.

Valorada con 5 estrellas sobre 5

Great stay

Great stay, had a lovely time away, the accommodation and location was perfect, would definitely come again, thank you.

24 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Service accommodation

Rented one of Hyde and Rowe service accommodation and I must say I was very impressed!!!! The property was very clean and the level of service from management and the rest of staff I dealt with were excellent. I would highly recommend anyone to book up

23 de febrero de 2022
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más