The app isn’t that intuitive. I feel like there could be less clicks to get what you need and not have the redundancy I see. Some of the boxes on the app (prior to the appointment with the medical dir... Ver más
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Consulta las opiniones de los clientes
I like the model of Hydreight. We have just had issues with the app being glitchy and then the telehealth is hit or miss which is frustrating to the flow of your business.
To be a technology company, the software is not very end-user friendly and there are too many bugs that require workarounds, like the android app or not being able to put prices in the inventory. The... Ver más
It was very easy to follow the onboarding process. I was well informed of all the different steps I needed to complete before going live. The one and only downfall was the time it took to get my items... Ver más
Información sobre la empresa
Escrito por la empresa
Empowering Nurses Through Mobile Wellness: We empower nurses across America by giving them the ability to operate their own mobile wellness business with ease and without any of the traditional challenges of running your own business. There are already thousands of nurses nationwide who are taking advantage of Hydreight’s industry-changing legal structure and Uber-style medical technology. Hydreight is revolutionizing mobile medicine by building the largest mobile clinical network in the United States which operates in over 650 cities nationally. Currently, Hydreight is utilizing its proprietary platform and mobile network to provide end to end care and has built the only platform that can now host the provision of fully integrated approach to patient care which includes, lab tests, doctors’ prescriptions, drug delivery, drug administering, patient monitoring and regular follow ups across the United States.
Información de contacto
7251 Lake Mead Boulevard, Suite 300, 89128, Las Vegas, Estados Unidos
- +17023813261
- customer.service@hydreight.com
- hydreight.com
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It's become SLIGHTLY easier to obtain…
It's become SLIGHTLY easier to obtain supplies but still a hassle having to get some things delivered to the UPS store, some things to the business location. And different services are challenging to set up for example patients receiving NAD, it never works going through the app.
App is not easy to use
App is not easy to use. But the support team is great and respond timely
Clinical service provider
Using the Hydreight app is easy, and I always get a quick response when submitting any questions!
Support has been great so far.
It’s definitely hard starting your own…
It’s definitely hard starting your own business, but with all of the tools I received with Hydreight, the rest is up to me and I really enjoy learning how to make my own brand, and schedule and still feel like I’m helping people. Their pharmacy personnel are wonderful!!! I’m so happy I took the leap
Trying to get supplies is horrible
Trying to get supplies is horrible. Only certain pharmacies will deliver to certain states. One pharmacy has been out of stock for the last 4 months, and I have been waiting for address approval for the last 15 weeks so I can order from another pharmacy. The address approval was supposed to be 4 to 6 weeks.
As a nurse there is alot of positive…
As a nurse there is alot of positive but the APP is very frustrating and training is very frustrating and condescending. I wish there was a real liver person you can talk things through but not the ones you currently have who know very little There is so much potential here but lots of room for improvement
Beware of eager recruiters
Beware of eager recruiters saying “you can work anywhere you’re licensed”
It’s a 15 mile radius. You can only work in the state you live in. Anything else requires special permission. Indiana made mobile medspa services illegal as of 7-1-26.
No phone numbers to speak to anyone; only emails. Lots of condescending webinars and auto reply emails.
In a meeting, a marketing representative stated “A nurse emailed me, Alexa D, to ask how to insert an IV…yeah I’ll let the rest of you sit in silence like I did.”
Thank you for your professionalism and making the attitude of administration clear.
If you are considering Hydreight, make a list of questions, make an appointment with someone who IS NOT a recruiter, and record the conversation because they are recording you as soon as you download the app or use the software.
Unable to communicate well through the…
Unable to communicate well through the app!
Delivered fast and with care
Delivered fast and with care, also assisted with me getting my products from the same vendor
Disappointing
I have to say that I believe the policy of this company is to sign people up and then avoid those people at all costs. You were told that you get access to orders pharmacy, inventory, business, success, platform, assistance, etc. And are given email addresses, but when you send an email you are meant with resistance and told to go back to your FAQs and figure it out for yourself. There is no sense of wanting to support the people that they have out there in the field. It takes 8 to 10 outreaches and sometimes over a week to even get a response that makes sense and that usually doesn’t answer your question at that point either.
The vitamins required to provide the IVs have been sold out in one form or another but mostly over 50% of what I need has been sold out during the last 12 months and I have lost a ton of potential clients because of not having any stock.
They don’t mention that when you need to use a different pharmacy ( end of these there are only a couple that you’re allowed to use ) prices and shipping may go up causing you to have no profit for yourself when you do deliver an IV.
I have heard people told on calls that they get out of it what they put into it however we all pay the same membership fee and whether we reach out once a month or once a week or once an hour we deserve helpful responses.
I am looking for alternatives to Hydreight.
Over all i have been pleased
Over all i have been pleased. Navigating through and communication by email was a little frustrating for me at times but everyone has been helpful .
I am still waiting on basic necessary…
I am still waiting on basic necessary medications to be able to start. I'm glad I didn’t take the plunge and decide to quit my steady job. I missed out on someone needing an IV yesterday because I still dont have epi for my emergency kit.
Very helpful and patient with my…
Very helpful and patient with my ignorance of the system.
Good service …
Good service with reasonable customer service structure. It’s to expensive to get alternative services added.
Not great
Vitamins are always out of stock, difficult to get in touch with anyone, no way to schedule an "as needed" appt with a physician, app is not user-friendly, medications have not arrived to patients in a timely manner, reflecting poorly on my business.
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