Hydreight Wellness Opiniones 

Impossible to reach

Then when you do finally reach the final stage they give you canned messages that do not address the issue.

The app is frustrating and works about 70% of the time.

I have had a great experience with recruiting and business success teams. The live webinars have also been very helpful. The order in which emails were sent were very confusing, and listed resources no longer available, such as on-boarding webinars being available twice per week. It took much longer to get started, only being able to attend one webinar per week to satisfy the on-boarding checklist, as 2 of them happened at the same time and I had to wait another week to complete the main webinar scheduled for Thursdays. I am also not pleased that after a month, I still can not perform any of the IV infusion menu. I was sent all Saline, no Lactated Ringers, and 3 of the most basic ingredients listed on most all IV protocols, has been put of stock since the day I have been able to order anything. For weeks now. And did not know that signing up with Olympia Pharmacy was not just suggested, but needed. And now I may not be able to utilize them, as I don't have a brick and mortar, and the closest "approved" UPS Access Point is located over half an hour from me. Definitely not easy to get going with this company.

It could have been a good Business if the MD provider had signed a delivery order from a popular pharmacy called Anazao for CA.

For the most part, it’s great! When asking to have toradol as a service to give and not an add-on, I was emailed back saying “No, we don’t treat pain.”
I think that’s odd to say we don’t treat pain but offer it as an add-on. Ultimately, it’s still treating inflammation/pain, we’re just making them buy something more expensive in order to get the add-on.

Great company all around!

The app is full of glitches. The concept of Hydreight is great but a lot of work needs to be done. I may not renew with them. There are other options.

Wildflower Collective Care has amazing, professional nurses!

Guidance unclear, contact person- unclear.

It provides all tools to be successful

I do not recommend doing business with Hydreight due to multiple inconsistencies in their service. There have been repeated issues with the delivery of items, and their system has proven to be inefficient, too complicated, and very frustrating to navigate, not just for me but also for patients.
Based on my experience, the company’s operations lack transparency and reliability, which has led me to discontinue further dealings with them. Prospective partners should exercise caution when considering transactions with this company.

I am impressed with the quick responses I receive. Thank you for all your help.

I chose this company because they work in a patient safe environment, but when it comes to communication with the members, I am disappointed. Some of us like speaking with a real person, not an automated service. If you have questions, you can’t get an answer for 1-2 days. If I knew what I know now, after signing contract, I would have had second thoughts. Unfortunately, I have invested thousands of dollars already. I’ll have to give it my best shot.

The communication from the pharmacy and deliveries has really improved, I appreciate that.

I jumped the gun and signed up right away to get the "dream bundle". I was emailing Hydreight back and forth for over a month before they even got the order out for it. Then come to find out, the fluids are on backorder. I'm not sure how this is, because they have fluids in stock currently. So, even though I should have fluids coming sometime, which I cannot even get an estimated ETA, I ordered more.
It's also hard to get any products. Everything is always sold out. It is very frustrating.

The company makes it easy to own your company with the compliance , marketing and the subscription that meets the criteria, plus they are a public traded company that gives you the opportunity to invest in their business. I'm super happy thus far with Hydreight Wellness and Co., who is a partnership with my company.

Timely updates should be automatically provided and not have a 3-4 day response time either an issue that was ongoing for weeks.

Overall great experience with Hydreight Wellness.

The app/ back office can be somewhat confusing regarding scheduling on the pt side of things and finding all the part that need to be completed for the menu, on the admin side. Some pts find it easier to have the CSP schedule the appt over the phone which is difficult when the pt needs to schedule a consult. There’s no “wait until session” option or “skip” option for the provider just to hold the time slot. Also, not all the providers join calls even when it says they are available or with a scheduled appointment. I was not aware that the providers are only available during certain times. I would have not scheduled a client appt so late had I know this. It forced me to cancel the session.