Earrings are nice, but the colour is virtually non existent. In the photo the aquamarine was a lovely pale blue. In real life they might as well be clear crystal. Bought for a 30th birthday present... Ver más
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Consulta las opiniones de los clientes
I am yet to receive my order, more than 14 days after placing it. I do not live in a remote part of Australia and to add to that, I've not even received confirmation of shipment. Totally inexcusa... Ver más
La empresa ha respondido
A brief comment on my recent purchase of some earrings. It appears that Ice Jewellery now sells earrings as single items so one needs to be aware of this and actually place an order for two. Otherwise... Ver más
La empresa ha respondido
Beyond the world experience. Ice Jewellery deserves 10 stars! Customer service team was so kind and patient when I ordered the wrong size of rings. Camilo was very responsive and advising whi... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Ice Jewellery brings years of jewellery experience with the convenience of online shopping. Australia owned and operated. Browse our rings, earrings, necklaces, bracelets & watches. A huge range of international jewellery & watch brands including THOMAS SABO, Michael Kors, PD Paola, Ania Haie, Armani and more.
Información de contacto
Level 1, 328 High Street, 2067, Chatswood, Australia
- 1300 100 423
- info@iceonline.com.au
- iceonline.com.au
3,7
Medio
2 mil opiniones
No consta que haya invitado a opinar recientemente
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Australia Post Failed to deliver-Cancelled order
Australia Post failed to deliver my watch. Cancelled order after waiting 2+ weeks. Refund issued after waiting 1+ weeks
7 de mayo de 2022
Opinión espontánea
Respuesta de Ice Jewellery
Hi Douglas,
We are very sorry for the delay delivering your parcel.
Although your watch was send to you in less than 24 hours of you placing your order, it was delayed while on transit whiting our courier partner network. The watch is now on its way to you and you should have it soon. Please check the tracking number provided to follow your parcel updates.
Regards,
The Ice Jewellery Team.
Prompt delivery and quality
Very happy with the prompt delivery and quality of the jewellery. Highly recommended!
2 de mayo de 2022
Respuesta de Ice Jewellery
Hi Thomas,
Thank you for your nice words!!!
Ice.
Respuesta de Ice Jewellery
Thank you very much for your review.
Ice.
Respuesta de Ice Jewellery
Hi Rachel,
Thank you very much for your nice words. Your review is very important to us.
Ice
Beautiful Jewellery
Bought a gift for my sister online and found my experience easy and hassle free. I would happily recommend Ice Jewellery.
20 de abril de 2022
Respuesta de Ice Jewellery
Thank you very much for your review!!
Ice.
Great service
We bought a ring which ended up being different from the website, but Ice Jewellery were really efficient & easy to contact in regards to an exchange & refund. Would definitely buy from this company again. Great service.
15 de abril de 2022
Respuesta de Ice Jewellery
Hi,
We are happy to make you happy!!!
Thanks for your review.
Ice.
Your web site is way too slow and…
Your web site is way too slow and doesn’t provide enough sort / scroll options
14 de abril de 2022
Respuesta de Ice Jewellery
Hi,
Thank you for your comments, we are very sorry for the inconveniences you had while using our website. Please be sure that we are working to improve your experience with us.
Ice.
my item is exactly what I wanted I am…
my item is exactly what I wanted I am delighted and would certainely order again.
13 de abril de 2022
Respuesta de Ice Jewellery
Hi Margaret,
Thank you so much for your review.
Happy to have you back with us.
Ice.
Beautiful product, great service
Wonderful experience with Ice Jewellery.
Very pleasant to deal with.
Great communication too.
Product is beautiful.
Very happy customer.
12 de abril de 2022
Respuesta de Ice Jewellery
You review is very important for us.
Thank you very much.
Ice.
Great service
I am very happy with the service and product from Ice Jewellery. Order delivered on time and exactly as described.
7 de abril de 2022
Respuesta de Ice Jewellery
Hi Sandra,
Your review is very important to us!!
Thank you very much.
Ice.
Great selection and easy purchase…
Great selection and easy purchase options 👌 Arrived in good time. Very happy 😊
4 de abril de 2022
Respuesta de Ice Jewellery
Hi Rosemary,
Thank you very much for your nice review. 😊
The Ice Jewellery Team.
I love the ring so much
I love the ring so much, packaged great and quick delivery! Thank you 😊
24 de marzo de 2022
Opinión espontánea
Respuesta de Ice Jewellery
Hi Susan,
Thank you for your review, wear your ring with proud.
😎
Ice.
Fast efficient service and happy with…
Fast efficient service and happy with product
24 de marzo de 2022
Respuesta de Ice Jewellery
Hi,
Thank you very much for your review!!
Ice.
So the order came on time before my…
So the order came on time before my boyfriends bday and it's an exact replica of the original piece everything came on time and it was all affordable
23 de marzo de 2022
Respuesta de Ice Jewellery
Hi Dorothy,
Thank you very much for your review.
Just need to clarify that the watch you order is not a replica. It is an original Sekonda watch.
If you have any doubts please email us and we can clarify.
Ice.
Respuesta de Ice Jewellery
Thank you very much for your nice review.
Ice.
Respuesta de Ice Jewellery
Your welcome and thank you for your review!!
Ice.
Beautiful black pearl ring.
My beautiful black pearl and diamond ring arrived a few days after ordering. It is very prompt. Very pretty and looks like it would cost more than it actually does.
I am very happy with it.
17 de marzo de 2022
Respuesta de Ice Jewellery
Your review is very important to us, thank you very much.
Ice.
Excellent service and delivery was very…
Excellent service and delivery was very prompt. Highly recommend.
17 de marzo de 2022
Respuesta de Ice Jewellery
Hi Pam,
Thank you very much for your nice review.
Ice
Thanks for another stunning product and…
Thanks for another stunning product and for your efficiency in rushing it to me!
Birthday present that hit the jackpot!!!
16 de marzo de 2022
Respuesta de Ice Jewellery
Great!! Glad you liked your earrings!!
Ice.
Love this store.
Love this store.
I definitely recommend to everyone in love with diamonds like me hahah.
Great merchandise and wonderful customer service.
15 de marzo de 2022
Opinión espontánea
Respuesta de Ice Jewellery
Thank you very much for your review!!
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