Ice Jewellery Opiniones 

1722
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Earrings are nice, but the colour is virtually non existent. In the photo the aquamarine was a lovely pale blue. In real life they might as well be clear crystal. Bought for a 30th birthday present... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I am yet to receive my order, more than 14 days after placing it. I do not live in a remote part of Australia and to add to that, I've not even received confirmation of shipment. Totally inexcusa... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

A brief comment on my recent purchase of some earrings. It appears that Ice Jewellery now sells earrings as single items so one needs to be aware of this and actually place an order for two. Otherwise... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Beyond the world experience. Ice Jewellery deserves 10 stars! Customer service team was so kind and patient when I ordered the wrong size of rings. Camilo was very responsive and advising whi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Joyería
  2. Tienda de ropa

Escrito por la empresa

Ice Jewellery brings years of jewellery experience with the convenience of online shopping. Australia owned and operated. Browse our rings, earrings, necklaces, bracelets & watches. A huge range of international jewellery & watch brands including THOMAS SABO, Michael Kors, PD Paola, Ania Haie, Armani and more.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(1722)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery, love it 💙💙💙

12 de marzo de 2022
Opinión espontánea
Logotipo de Ice Jewellery

Respuesta de Ice Jewellery

Hi,

Glad to know you like it!!
Thank you for your review. 😊

Ice.

Valorada con 5 estrellas sobre 5

Very nice jewellery

Very nice jewellery, fast delivery. my girlfriend was very impressed.
will make more purchases in future.

8 de marzo de 2022
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Respuesta de Ice Jewellery

Hi Frank,

Thank you for your nice review!!

Ice.

Valorada con 5 estrellas sobre 5

Keep up the good work

Keep up the good work
Good value for money so that we will keep coming back
Cheers

3 de marzo de 2022
Opinión espontánea
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Respuesta de Ice Jewellery

Hi Jerwin,

Thank you very much for your nice words. Your review is very important for us.

Regards,

Ice.

Valorada con 5 estrellas sobre 5

Easy purchase

Easy purchase, great delivery option.

1 de marzo de 2022
Logotipo de Ice Jewellery

Respuesta de Ice Jewellery

Hi Lorelle,

Thank you very much for your review.

The Ice Jewellery Team.

Valorada con 3 estrellas sobre 5

The size is quite large and they are…

The size is quite large and they are heavy, and pull on the lobe. They are lovely never the less.

23 de febrero de 2022
Logotipo de Ice Jewellery

Respuesta de Ice Jewellery

Hi Eve,

We are sorry that the earrings were not what you expected. We are happy to exchanged for a different ones if you prefer.
Please let us know so we can help you further.

Kindest,

Ice.

Valorada con 4 estrellas sobre 5

Good service but didn't receive 10% discount

I received my order quickly and I was happy with the service, however I was offered a 10% discount for providing my details. When it came time to pay, I didn't receive a discount code.

22 de febrero de 2022
Opinión espontánea
Logotipo de Ice Jewellery

Respuesta de Ice Jewellery

Hi Richard,

Our system is automated and you should have received and email with the corresponding discount code. Can you please check your spam email, it may be there. otherwise, please let us know by email and will resend it to you.

Kindest,

Ice.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Fast prompt shipping. Great customer service.

18 de febrero de 2022
Logotipo de Ice Jewellery

Respuesta de Ice Jewellery

Hi,

Thank you very much for your review!!

Ice

Valorada con 4 estrellas sobre 5

Very pale aquamarine stones

Earrings are nice, but the colour is virtually non existent. In the photo the aquamarine was a lovely pale blue. In real life they might as well be clear crystal.
Bought for a 30th birthday present for my daughter-in- law, will still give them to her, but a bit disappointed 😞
Otherwise service and communication great.
Jan

17 de febrero de 2022
Logotipo de Ice Jewellery

Respuesta de Ice Jewellery

Hi Jan,

We are very sorry that the earrings were not what you expected.
We are happy to exchange it or refund if you prefer. Please note that the colour on the stones may vary as stated on the website.

Kindest,

The Ice Jewellery Team.

Valorada con 5 estrellas sobre 5

Great experiences leave a good impression

I ordered from Ice and was surprised with how easy it was to manoeuvre around the site.
The delivery process was easy and it came very quickly.
Thank you!

I will be back

24 de enero de 2022
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Respuesta de Ice Jewellery

Hi Bev,

Thank you for your nice review.

Ice.

Valorada con 5 estrellas sobre 5

Highly recommended

Highly recommended. Had an issue with an item that was quickly resolved. Helpful and friendly communication throughout the whole process.

17 de enero de 2022
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Respuesta de Ice Jewellery

Hi Brad,

Thank you very much for your review.
We are glad to know that everything was resolved to your satisfaction.

Ice.

Valorada con 5 estrellas sobre 5

Pearl hook earrings

My mother in law loved the pearl hook earrings that I’d bought from you so I bought her a pair as well. She is thrilled with them!

12 de enero de 2022
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Respuesta de Ice Jewellery

Hi Ginny,

Thank you very much for taking your time reviewing us.
Your review is very important to us.

Ice.

Valorada con 5 estrellas sobre 5

buy from these guys

exact product description, kind and courteous customer service lightning fast delivery

6 de enero de 2022
Logotipo de Ice Jewellery

Respuesta de Ice Jewellery

Hi Bill,

Thank you for your review, it means a lot for us.

Ice.

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