I highly recommend shopping at Independent Living. My elderly mother had a hip fracture / hip replacement and I urgently needed items on the day of the injury, and then to prepare home for her retur... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I highly recommend shopping at Independent Living. My elderly mother had a hip fracture / hip replacement and I urgently needed items on the day of the injury, and then to prepare home for her retur... Ver más
La empresa ha respondido
Easy ordering, easy payment, prompt delivery to us in the south island all the way from auckland. Items are good quality. Appreciate it thank you.
The rico reacher I received was NOT the same as the one pictured. The other folding reacher appears as advertised and is functional. Independent Living reimbursed me for the wrong reacher. However,... Ver más
Reliable and prompt. My experience with Independent Living Charity has always been positive, My mail order is followed up promptly & phone calls have always been helpful. Only once in the time... Ver más
Independent Living are committed to making daily life easier for disabled people and those living with impairments, by providing the disability equipment NZ can rely on. A not-for-profit organisation, we are your friendly community experts on all things related to disability and helping you to maintain your independence through our disability aids shop. We work with you or your family to understand your situation, concentrating on what your abilities are. We then find solutions for the areas that you need assistance with. Many of us have experienced disability ourselves, so we understand what someone needs to make the most of their current situation.
14 Erson Ave, Royal Oak, , Auckland, Nueva Zelanda
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 33% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Came in to look at mobility scooters Megan was amazing we were just looking for quotes so not buying, very knowledgeable great practical advice, we actually ended up buying in the interim combination walker wheelchair, which I’d highly recommend ( Newmarket I think)
Prompt delivery.
Item as described - sturdier than expected so very happy.
easy website to follow, easy purchase process, prompt dispatch
It wasn’t clear on your site. how big or what shape the hole in the ring was. So it is not necessarily helpful when trying to recover from an injury. It may be useful for some but definitely not not all!!
I highly recommend shopping at Independent Living. My elderly mother had a hip fracture / hip replacement and I urgently needed items on the day of the injury, and then to prepare home for her return from hospital.
The ladies who have helped me are absolutely outstanding. Genuinely helpful, knowledgable and assisted me to make smart decisions on items I know nothing about. They never push making a sale, just help you make the right choice. The products are top quality with range of prices / models to suit everyone.
I’m very grateful for their help, today was my third visit and I’ll be returning again.

Respuesta de Independent Living Charitable Trust
When I saw you still had no large compression gloves I emailed you. Im still waiting for your reply - been so long I cant remember when I emailed you. This was not to Botany branch
Easy to order and quick delivery. We ordered a pronged walking stick. It is very stable and has given a lot more confidence when walking.
The Carbon Ultra light byACRE has a great turning circle. It is easily moved around inside our house. It also keeps me moving smoothly around the house.
I feel very safe with it as I recover from a fall. And also means my other walker stays in the boot of the car when I have to travel outside the house. I am very impressed with the design.
The product I ordered came quickly and exactly as product said.
Independent Living - especially Megan - was most helpful when I had a special request. Full marks!
However, when I rang your helpline to discuss a more suitable product, for my next order, the advice was wrong. I ended up ordering and receiving a product that is not at all suitable for me.
The helpfulness of the lady that served me,
Been dealing with your company for years have always got prompt and helpful answer to questions and always have provided great service both inthe shop and on the phone,you're my one stop shop.keep it up.
Easy website to use to order products.Quick delivery service
The Items purchased have all been of good quality and the Lightweight wheelchair we hired, for a weekend away was ideal and great value.
Go
Good service thankyou
Michael Bridges
Reliable and prompt.
My experience with Independent Living Charity has always been positive, My mail order is followed up promptly & phone calls have always been helpful. Only once in the time I have been ordering, has there been a delay with the order. I am so pleased to have discovered the Charity, as the security of supply is a major relief at a personal level. Thank you.
I THOUGHT WHEN I OPENED THE CARTON WHY DID THEY USE A CARTON AS COST OF 41.00 FOR FREIGHT WAS UNNEEDED, WHEN THE PRODUCT WHICH WAS ALREADY IN A CARTON ONLY NEEDED A PIECE OF PAPER WRAPPED AROUND IT.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.