Imagine Cruising USA Opiniones 76

Jonathon was extremely knowledgeable and helpful. No matter how many questions I asked or quotes I asked for he gave them to me. Very upfront Andy easy to talk with.

Initial contact was with Renne Hudson. She was very pleasant and patient walking us through our booking . Our follow up calls (we neglected to write the name(s) of the gentleman we spoke with)were met with the same professional manner.
However, we are still unclear whether our seats on our flights are assigned or we are to book them ourselves.

The booking procedure for this upcoming trip was very pleasant. Jonathon and Ollie were attentive and explained everything I needed to know.

I enjoyed a great experience booking our reservation for South America. Oliver was responsive, efficient, and easy to work with.

This was our first interaction with Imagine Cruising and a great first impression

Looking forward to this adventure and others to follow

I have always wanted to see the Temples of Angkor Wat in Cambodia, and Halong Bay in Vietnam. I found a fantastic three week package through Imagine Cruising that included time in Taipei, and Ho Chi Minh City, a cruise on the Mekong River, the aforementioned bucket list destinations, and three days of unwinding at a luxury beach resort at the end of the trip! Craig in customer service at Imagine Cruising gave valuable advice to enhance my experience, and his supervisor Bonnie was equally pleasant in answering all of my questions.

Jonathan, with his sweet British accent, was very helpful detailing our October trip to Japan. Sorry it's not available from the UK! We are psyched for the tour!

Got good response from your customer service

Details very concise when booking; questions researched with quick response; friendly & professional; all this before the actual trip

So far so good, Renee was most helpful explaining and arranging our upcoming safari.
Once I’ve completed the trip, I’ll be able to be more specific, at present though, so far, so good

I have been working with Jonathon for a trip to China and Japan later this year. He was able to combine different tours to meet our requests. Communication has been quick and efficient. Hopefully the trip goes as smoothly as the planning!

The Imagine representatives that we spoke with were truly exceptional. They knew every aspect of trip planning and shared tips on travel and itineraries. This company really knows luxury cruises and excursions. We were blown away by the value of the trip that we booked.

Regarding my up coming Mekong Delta 20 day trip. What a terrific group to work with. I get calls immediately returned and every trip detailed explained. Liam, Madison are such a asset to your company.
Debby Arango

New to this booking company. Aimee was very helpful and explained details of the tour. The documentation we received after the booking was completed was very thorough and top notch.

jonathan was very helpful with lots of information, very personable and replied in a timely manor. a very enjoyable booking process.

Jonathon and Renee did a very good job explaining everything and all our options!

The booking team has been excellent, considerate and very professional. We have yet to enjoy an Imagine Cruising trip so cannot give a 5 * at this time.

Took time to make this work for me

Company reaches out multiple times to go over itinerary, add information and make sure you have trip insurance and emergency contacts in place. It is personal service that we appreciate!

Very helpful information and explanation about trip, how air travel can be handled

Answered all questions honestly and did not try to push other products on me other than what I had communicated I wanted. The original deal was set up for people in Florida and he took the time right when I called to figure out how to make everything work for me being from Arizona. Do not have to wait for him to call back as other providers have done.