I bought this for my husbands birthday as he loves breakfast food and it didn’t disappoint. Soft bread which didn’t go hard in the toaster like we’ve known sour dough to do before, delicious golden yo... Ver más
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Consulta las opiniones de los clientes
We had neighbours to thank and found IMP & MAKER had choices taylor made to the very people we were thanking. These were packed and presented perfectly delivered very quickly and with great commun... Ver más
A friend sent me an Imp & Maker Signature British Farmhouse Breakfast Hamper for my birthday. It was a complete surprise and arrived on the requested day. The experience from the beginning was 5 star... Ver más
La empresa ha respondido
Sarah and her team deliver an amazing gift experience with amazing products second to none, we have used her service many times, always far exceeded our expectations for our friend's and family. T... Ver más
Información sobre la empresa
- Tienda de canastas de regalos
- Tienda de bebidas alcohólicas
- Proveedor de regalos corporativos
- Proveedor de productos comestibles
- Tienda de regalos
Escrito por la empresa
IMP & MAKER was founded to curate food & drink experiences that will create exceptional occasions for our consumers with this in mind. With limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn We are proud to be the gift, that our customers say, just keeps giving.
Información de contacto
Lancaster Court, Coldham Road Industrial Estate, LN4 4SE, Lincolnshire, Reino Unido
- 01205 631144
- info@impandmaker.co.uk
- impandmaker.co.uk
4,8
Excelente
825 opiniones
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The product quality and value
The product quality, service levels, value for money and delivery has been exceptional. Gifts we have sent have received rave reviews so defo recommend this business
7 de febrero de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Thank you so much for your lovely review. We are so pleased both you and the recipients of the gifts have loved them. We pride ourselves in the quality of our gifts and our high levels of customer service so it is always wonderful to receive such fantastic feedback.
Outstanding
We recieved an amazing hamper, with steak, champagne, beer and a beautiful wicker hamper itself. It was a gift from friends in the USA.
Absolutely outstanding. Amazing quality. Thank you so very much.
4 de enero de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Hi Dee,
Thank you for your wonderful review! We’re absolutely delighted to hear that you loved your hamper—it means so much to us. We truly appreciate your kind words and hope you enjoyed every moment of your special gift.
Ryan & Team IMP
A great hamper
A great hamper, good quality prosecco that was definitely a noticeable upgrade from the overly sweet average stuff most supermarkets sell. Lovely snacks and treats included and beautifully presented. Hard to complain with that!
22 de diciembre de 2024
Opinión espontánea
Respuesta de IMP & MAKER
Thank you so much for your lovely review. We are so pleased you loved your hamper. We strive to ensure all our products are the best quality both in how they taste and how they look. We love hearing from our customers. We hope you enjoy more of our gifts in the future. Thanks again. Karen
Italian food lovers hamper
I ordered the Italian food lovers hamper for my son’s birthday & he was extremely happy with the selection.
Unfortunately, once the order had been placed I had to changed the delivery date, which was dealt with promptly & efficiently.
Would certainly recommend Imp & Maker to family & friends .
29 de enero de 2025
Respuesta de IMP & MAKER
Thank you so much for your lovely review! We're delighted to hear that your son loved the Italian Food Lovers Hamper—what a fantastic birthday treat! 🍝🎉 We're also pleased that our team could swiftly assist with your delivery request. Your recommendation means the world to us, and we truly appreciate your support. Looking forward to making more delicious moments for you and your loved ones in the future!
Thanks
Kindest
Zoe
10/10 customer care
Ordered a wonderful Italian hamper with a great selection of products for my dad and accidentally put the wrong address on the order. I cannot rate the customer care higher, they were so helpful and very quickly rectified my mistake to ensure my dad would receive his order.
Customer care adviser Venesta (apologies if I got spelling wrong) was so helpful and it was gratefully appreciated.
31 de enero de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Thank you for your great feedback. We're delighted to hear you had a positive experience and look forward to serving you again in the future. We'll be sure to let Vineta know of your praise, she'll be delighted!
Ryan & Team IMP
Great company to deal with
Great company to deal with, wouldn’t hesitate to use again
27 de enero de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Thank you for your great feedback. We're delighted to hear you had a positive experience and look forward to serving you again in the future
Zoe
Signature Tomahawk Steak Sharing Experience
I ordered the sharing experience hamper for my son and partner. I liked the fact that i could add items to the order. The hamper was delivered on time by DPD who kept me informed of the status. The quality of the hamper was exceptional. Will definitely use this company again.
20 de enero de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Hi Dot. Thank you so much for your lovely review! We’re delighted that the Signature Tomahawk Steak Sharing Experience hamper exceeded your expectations. It’s wonderful to hear you enjoyed the flexibility of adding extra items and that your son and his partner were pleased with the quality.
Ryan & Team IMP
We had a minor issue
We had a minor issue, which Zoe at Imp & Maker sorted with no problems. This company really knows how to look after its customers. The hamper has delicious items in it and we have ordered further hampers for family. Thank you! :)
16 de enero de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Thank you so much for your lovely review! We are so pleased you loved your hamper. I will ensure Zoe is made aware of your lovely comments too. We can’t wait to welcome you back for your next order!
Team IMP
Ryan was really helpful and…
Ryan was really helpful and informative! The hamper is amazing and I couldn't rate these hampers more!
16 de enero de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Hi Kate,
Thank you so much for your wonderful feedback! We’re delighted to hear that Ryan provided you with helpful and informative service, and that the recipients loved their gift. Rest assured, we’ll pass your lovely comments on to Ryan—he’ll be thrilled!
Team IMP
Recommended!
I recently purchased the Signature Mini Cheese Board Gift Box and the Ultimate Italian Pantry Hamper for a colleague who was moving on to new opportunities. The entire process, from ordering to delivery, was seamless and efficient. Most importantly, the recipient was delighted with the contents of both hampers. Highly recommend for anyone looking for a thoughtful and high-quality gift!
17 de enero de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Hi Boris,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that both the Signature Mini Cheese Board Gift Box and the Ultimate Italian Pantry Hamper hit the mark for your colleague’s send-off.
Team IMP
Excellent last minute service
I ordered a Tomahawk steak box for my husband’s birthday. It was very last minute but they delivered on the day requested and there was good communication about the order.
The quality of the meat was excellent and he loved it.
Many thanks! Will definitely order from Imp & Maker again!
17 de enero de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Thank you so much for your lovely review! We’re thrilled that your husband loved his Tomahawk steak experience. We can’t wait to welcome you back for your next order!
Team IMP
Outstanding customer service
Outstanding customer service. There was a problem with the delivery, not their fault, so a member of staff delivered the hamper to my daughter personally so she got it for her wedding anniversary.
The Italian hamper was full of lovley food . Zoe was extremely helpful in helping me with my order and going out of her way to get it delivered,
I definitely recommend this company and will be using them again
13 de enero de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Good afternoon Michele. Thank you for sharing your experience. We're so happy to hear that Zoe and the wider IMP team left such a great impression - Even better to hear that your daughter received her lovely gift in time for her anniversary. Thank you again for sharing your experience. We look forward to having you shop with us again in the future, and if there’s anything you need in the meantime, please don’t hesitate to reach out.
Ryan & Team IMP
Bought the whispering angel and…
Bought the whispering angel and chocolates gift box for a solicitor lady for all the hard work she had done during our case.When it arrived she said it was genuinely one of the nicest gifts she’d ever received, beautifully packaged and delivered with care and on time .Will definitely order from this business again in the future
13 de enero de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Hi Aiden, Thank you so much for sharing this lovely feedback! We’re thrilled to hear the Whispering Angel and Chocolates Gift Box made such a memorable impression. It’s wonderful to know it was appreciated for both the thoughtful contents and the care in our presentation and delivery. We can’t wait to help you create more gifting moments in the future!
Kindest,
Zoe
Brand & Marketing Manager
Outstanding gift from friends who knew…
Outstanding gift from friends who knew I’d be out of action for a week. Perfect selection for a dinner and then some. Looking forward to utilising your service myself !
13 de enero de 2025
Opinión espontánea
Respuesta de IMP & MAKER
Hi Stephen, Thank you so much for your wonderful review! We’re thrilled to hear that the gift was just what you needed during your recovery. Knowing it brought a touch of ease and enjoyment means the world to us. We can’t wait to help you IMPress someone special with our hampers in the future!
Kindest,
Zoe
Brand & Marketing Manager
Great service from Imp &Maker ordered…
Great service from Imp &Maker ordered item in morning ready for collection next morning superb product will definitely use again
30 de diciembre de 2024
Respuesta de IMP & MAKER
Thank you for your kind words! We’re delighted to hear you had such a positive experience with our service and enjoyed the product. We’re here to make gifting effortless and special, and we look forward to IMPressing you again soon!
Kindest,
Zoe
Brand & Marketing Manager
Extremely quick and very communicative
Extremely quick and very communicative.
Let me know that dispatch would be slightly delayed to ensure that an item for the hamper could be included but this did not impact the scheduled delivery date (new years!).
Excellent service! Very happy!
29 de diciembre de 2024
Opinión espontánea
Respuesta de IMP & MAKER
Good afternoon, thank you so much for placing your order with us and the 5* review.
Thank you for your feedback! We apologize for the slight delay in dispatch, which was necessary to include an item for your hamper. However, we're glad to confirm that it did not affect the scheduled delivery date, especially for New Year's! We're thrilled to hear you're happy with the service, and we truly appreciate your understanding. Thank you once again for choosing us!
Kind regards, Claire Customer Services- Executive
We had a great experience using IMP &…
We had a great experience using IMP & MAKER for sending our team Christmas Hampers.
The team were so helpful and communicative. All the parcels were delivered on time!
Thank you so much!
30 de diciembre de 2024
Respuesta de IMP & MAKER
Good afternoon Thank you so much for placing your order with us and a big thank you so much for your kind words!
We're thrilled to hear that you had a great experience using IMP & MAKER for your team Christmas hampers. We're glad the team was helpful and communicative, and that all the parcels were delivered on time. It means so much to us and it was a pleasure working with you, and we truly appreciate your feedback!
We look forward to welcoming you back with us again soon.
Kind regards, Claire- Customer Services Exec.
Amazing service
Amazing service, great hamper and highly recommend this company. Will use you again.
30 de diciembre de 2024
Opinión espontánea
Respuesta de IMP & MAKER
Good afternoon Hana, Thank you so much for taking the time to leave a 5* review and such lovely feedback. It really means so much to hear you was happy with our service and will recommend us.
We look forward to welcoming you back soon.
Kind regards, Claire Customer Services Exec
There was a glitch about a xmas…
There was a glitch about a xmas delivery which was resolved very quickly which turned out to be the delivery service used not imp & makers fault However when it was realised the customer service was faultless and the situation resolved very much to my satisfaction I would have given a 5 but there was the glitch
kathie
28 de diciembre de 2024
Opinión espontánea
Respuesta de IMP & MAKER
Good afternoon Kathie, thank you so much for taking the time to leave feedback and a 4* review.
We are so very sorry for the glitch, as you said it was the couriers issue but we will always try to make things right and go above and beyond as we want our customers experience to be a fantastic one.
Thank you once again and we look forward to welcoming you back.
Kind regards, Claire- Customer Services Exec.
Good hamper delivered on the day I requested
Good quality hamper delivered on the day I requested, despite the Christmas rush. Very helpful customer service when I needed to change the delivery address. Very polite and pleasant.
23 de diciembre de 2024
Opinión espontánea
Respuesta de IMP & MAKER
Good afternoon, Thank you for your great feedback! We're so pleased to hear that the hamper was of good quality and delivered on the requested day, even during the busy Christmas period. We're also glad that our customer service team was able to assist you with the address change in a helpful and pleasant manner. Your satisfaction means a lot to us, and we truly appreciate your kind words! It makes us so happy.
We look forward to welcoming you back.
Kind regards, Claire- Customer Services Exec
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