Imperial Time UK Ltd Opiniones 

169
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The guys at Imperial Time really went above and beyond with all aspects of their service here. Came in for a simple valuation request at the recommendation of one my friends. Ended up leaving with two... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Beautiful bracelet, super knowledgeable and efficient, would both highly recommend & purchase again. I bought from the web page as I’m too far away from the shop, however after chatting to Zarius (... Ver más

Valorada con 5 estrellas sobre 5

Great bunch of guys with outstanding customer service…they even bought my daughter some marshmallows for my second visit as she’d mentioned she was a big fan of them! No high street shop would bother... Ver más

Valorada con 5 estrellas sobre 5

I've just bought two gold cross pendants and chains. Through no fault on their part, the supplier had run out of the item that I wanted when I returned the following day. I had been warned that this w... Ver más

Información sobre la empresa

  1. Relojería
  2. también en la categoría
  3. Joyería
  4. Relojero
  5. Servicio de reparación de joyería
  6. Servicio de reparación de relojes de pulsera

Escrito por la empresa

Imperial Time UK Ltd sells & buys luxury watches & jewellery. Established in 2015 we have years of experience, expertise & market knowledge. As members of the National Association of Jewellers our aim is to provide the best service & price. With our secure online platform & Showroom located in heart of London's Diamond District, Hatton Garden, we provide a quick, transparent & high-end service to those buying or selling Jewellery, Diamonds, Gold, Rolex, Audemars Piguet, Patek Philippe, & Cartier. Buy or Sell Rolex DateJust, Rolex Daytona, Rolex Submariner, Rolex Yacht-Master, Rolex Oyster Perpetual, Rolex SkyDweller, Rolex DayDate 40, Rolex DayDate II, Rolex Gmt-Master II, Patek Philippe 5711, Patek Philippe 5980, Audemars Piguet Royal Oak.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

169 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(169)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

Great service, fast delivery and sourcing of specific items. Quality of van Cleef was perfect as expected.

2 de marzo de 2023
Valorada con 5 estrellas sobre 5

Amazing service and everyone's have good energy

Amazing service and everyone's responsibility. I was surprised by the quality of my jewelry, they take every possible care with their product, all my jewelry arrived on the right day, with box, certificate and guarantee. You won me over as a customer. Thanks

11 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful bracelet

Beautiful bracelet, super knowledgeable and efficient, would both highly recommend & purchase again.
I bought from the web page as I’m too far away from the shop, however after chatting to Zarius (I’m hoping this is the correct spelling of your name) I had the confidence to buy, so nice when someone goes above & beyond to give all the information without the hard sell,
Thank you again

20 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous

Fabulous , very helpful and helped me get a discount so I could buy two in the end

14 de diciembre de 2022
Valorada con 5 estrellas sobre 5

I came to buy a a small bracelet for my…

I came to buy a a small bracelet for my nieces birth! I was a little worries they wouldn’t be able to make it on time, but they came through! And the product came exactly like promised.

2 de diciembre de 2022
Opinión espontánea
Logotipo de Imperial Time UK Ltd

Respuesta de Imperial Time UK Ltd

Thank you so much Helen

Valorada con 5 estrellas sobre 5

I can honestly say I was abit anxious…

I can honestly say I was abit anxious at first but they were extremely professional. I came to sell a timepiece and honestly the hospitality and the deal went very well!

5 de diciembre de 2022
Opinión espontánea
Logotipo de Imperial Time UK Ltd

Respuesta de Imperial Time UK Ltd

Thank you so much Marco

Valorada con 1 estrellas sobre 5

Advertised a price for a jewellers…

Advertised a price for a jewellers bench with free delivery, proceeded to basket only to be charged delivery, called the company they said the product was accidentally the wrong price and I couldn’t actually buy it at that amount, they finally agreed to sell it for £15 more than advertised. They then sent an invoice stating free Royal Mail next day delivery, 3 days later when it hadn’t arrived, I called and they said as they had sold it to me “cheap” they changed the delivery to DPD. I wouldn’t recommend this company and I won’t be buying from the again.

9 de noviembre de 2022
Logotipo de Imperial Time UK Ltd

Respuesta de Imperial Time UK Ltd

Good afternoon Victoria,

We hope you are enjoying your jewellers starter workbench.

We take full responsibility for the price error, this was due to a product system update that was due at the time, this is very common for businesses that have large amounts of stock advertised online. You was made aware and apologies were given from us to you.

However, this review seems to be very inaccurate. We had both agreed that we can go ahead with the displayed price on the website as it is only fair. But, this option would not include next day delivery, off the record via telephone.

DPD was used as this product is simply too big to ship with Royal Mail and cost the company triple our usual next-day delivery fee.

All in all, the company toke a huge loss on the product & shipping to ensure that you received your product on time, guaranteed & top quality.

Valorada con 5 estrellas sobre 5

Cant praise these guys enough!

I have just had my 2nd dealing with the guys at Imperial Time and I cannot praise them enough! Such a friendly team & the customer care and service is 12/10! They just rushed and stayed late for me to pick up my sentimental piece they had customised for me & turned it around on 2 days notice! I look forward to dealing with them again in future, i wont go anywhere else. Thanks again guys!

2 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, very good product knowledge and very helpful! Their commitment to deliver exceptional customer service is second to none. Due to payment delays (bank checks on my side) I was running late for a call and had to take it in their showroom, they were very accommodating and helped me with a scratch pad and a pen. I am very happy with my purchase and 5*s to Imperial time UK!

1 de noviembre de 2022
Opinión espontánea

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