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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It was my first time buying from the platform something otherwise I wouldn’t get locally. The service is awesome and I will definitely use it again. There is only one request I have to make, please gi... Ver más

Valorada con 5 estrellas sobre 5

I really enjoy working with this company. Their customer service is excellent and they keep you updated right through the process. These are complicated orders as they are sourced from overseas a... Ver más

Valorada con 5 estrellas sobre 5

I was regularly kept up to date with this order since it was placed until it was delivered! As this order was imported, I expected it to take much longer and did not keep my fingers crossed to have it... Ver más

Valorada con 5 estrellas sobre 5

The item arrived on time and in good condition. This was also the cheapest import service that I managed to find (that delivers to your door - using the post office would be cheaper but risky and woul... Ver más

Información sobre la empresa

  1. Mercado online

Escrito por la empresa

Big or small, we Import It All! South-Africa's best online store giving access to a world of brands at great value.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

392 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 93% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Delivery took forever to arrive

Delivery took forever to arrive, almost two months. I only received it today, i placed the order beginning of March

21 de abril de 2026
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Respuesta de Importitall

Dear Customer

Many thanks for your feedback, it is appreciated.

We do apologize, you are correct - this shipment got caught up with logistics issue due to the war, many of the usual routes from the USA to SA through the middle east resulted in the world having to find new routes with massive delays.

We always try to get items to customers as quickly as possible, and we do apologize for the unexpected delays.

We do hope to see you again in the future!

Valorada con 5 estrellas sobre 5

So easy

So easy, no involvement with couriers or customs, great service from start to end1

30 de marzo de 2026
Valorada con 5 estrellas sobre 5

Was easy to order

Was easy to order. Was kept in the loop all the time regarding shipment, and delivery dates. Delivered on time.
Efficient service.

20 de marzo de 2026
Valorada con 5 estrellas sobre 5

Reliability in everchanging & uncertain times.

My order was placed and confirmed on the 24 of Feb 2026 with an expected delivery time of between 10 March 2026 and 24 March 2026. Despite the Middle East conflict that broke out on the 28 of Feb 2026, my order was delivered on the 13 of March 2026. What was impressive is that Import It All had to reroute their shipping from their Dubai hub to Europe and were still able to keep to their expected delivery time at no additional cost to myself when global trade logistics had to adapt overnight to the Middle East conflict.

13 de marzo de 2026
Valorada con 5 estrellas sobre 5

I was kept informed from purchase to…

I was kept informed from purchase to delivery of where the order stands. And though the war and supping challenge the company went far and above.to.get the order to me.The delivery company was friendly and swiftly withe the delivery. Thank you so much.

13 de marzo de 2026
Valorada con 1 estrellas sobre 5

It took close to three months for the…

It took close to three months for the order to be delivered. You should follow the process yourself and inform me, not expecting me to follow the process. Next time first find out whether the product is ready for delivery before expecting full payment.
The use of some items is clearly seasonal and can be filtered using AI. In this case the unit is going to wait for a year to be used for making jam.
A red light is required to warn your company to cancell such orders, communicating with the client.
I gave you 1 star which is the best I could do, waiting that long. Think of offering alternatives when delivery exceeds a limited time.
Regards. Smitty. Mistergreen Enterprises

9 de marzo de 2026
Logotipo de Importitall

Respuesta de Importitall

Dear Smitty

Many thanks for your feedback, it is appreciated.

You are 100% correct, this order was severely delayed. We sometimes are at the mercy of suppliers, and with more then 500 million items on sale, we do try our best to manage suppliers accordingly.

I see we did keep you updated and gave you the option to cancel and refund if you were not willing to wait. We did hound the supplier for information, and did deliver as quickly as we possibly could.

Once again we do apologize for the inconvenience caused, and hope we get the opportunity in the future to show you how we normally process orders.

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service, regular updates from the time I placed my order right to my door.
I will surely use your services again

6 de marzo de 2026

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