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The Improveasy Group Opiniones 

494
•
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

the installation last year was great, but now having trouble trying to contact them regarding a broken thermostat. Can not set the timer as the menu button broken. I have emailed phoned left messages... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just had to write a review for this company. What an excellent installation that has left us warm and cosy. There are a lot of people to thank, Shane, Luke, Danielle and Jess for completion of paperwo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Neo the gas engineer put us at ease straight away. He did a really good job installing our new boiler with minimal disruption and made sure everything was working before leaving. He is a credit to the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

All the workmen including Danny, Sam, Harry, Andy, Luke, Jack, Dan and Steve were all excellent, punctual, professional and very pleasant to have around. We are extremely pleased with all the work tha... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Equipos y soluciones de energía
  2. también en la categoría
  3. Contratista de energía solar
  4. Proveedor de energía renovable
  5. Proveedor de equipos de calefacción

Escrito por la empresa

Making homes warmer, greener, and more cost-effective since 2011. From solar panels to heat pumps, with funding options and a full 360° service, Improveasy makes energy upgrades simple.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

494 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(494)

23 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Installation of new gas boiler

Both gas boiler fitters were very courteous and worked until late to complete the fitting and tidied up afterwards

1 de agosto de 2024
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Respuesta de The Improveasy Group

Hello A Fearon,

Thank you for the great feedback.

The Improveasy Group

Valorada con 5 estrellas sobre 5

New Combi Boiler. Over the years my wife and I have never…

Over the years my wife and I have never claimed any sort of benefit so when we received a letter saying that we may qualify for a new boiler because of health reasons I applied.
Could not believe the well organised process that followed and concluding in a new combi boiler and new thermostatic radiator valves being fitted.The new greener technology should save us money.The fitting was undertaken by Rob who was fantastic and it didn't cost us a penny, thank you so much.

1 de agosto de 2024
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Respuesta de The Improveasy Group

Hello Brian,

Thank you for the great feedback.

The Improveasy Group

Valorada con 5 estrellas sobre 5

Boiler replacement

Operatives came on time were polite and informative. All three -cavity wall loft and boiler engineer carried out a first class job particularly the gas engineer.

30 de julio de 2024
Opinión espontánea
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Respuesta de The Improveasy Group

Hello Robert,

Thank you for the great feedback.

The Improveasy Group

Valorada con 5 estrellas sobre 5

I was kept upto date through the…

I was kept upto date through the process. Everyone was very polite. The workmen, Joe and Cal were excellent. A good clean job.

11 de julio de 2024
Opinión espontánea
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Respuesta de The Improveasy Group

Hello Barbara,

Thank you for the great feedback.

The Improveasy Group

Valorada con 5 estrellas sobre 5

Very impressive service

My panels needed rewiring after a local guy connected them up incorrectly and Improveasy sent a team round the very next morning to fix it. They then also gave me compensation for the time that the panels had not been working on full strength. Very friendly team and always answered my texts promptly, even when on holiday.

19 de junio de 2024
Opinión espontánea
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Respuesta de The Improveasy Group

Hello Sian,

Thank you for the great feedback.

The Improveasy Group

Valorada con 1 estrellas sobre 5

I have a leak in my kitchen from the…

I have a leak in my kitchen from the old boiler and had left many messages and no one got back to me .
Urgently sort out this for me

8 de julio de 2024
Opinión espontánea
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Respuesta de The Improveasy Group

Hi Mele bunch, we cannot seem to find you as a customer of ours, can you please call back ASAP on 0161 250 6611

Valorada con 5 estrellas sobre 5

Excellent service and fitting replacing…

Excellent service and fitting replacing my trusty old Potterton with a combi boiler.
All done within a day. Highly recommend.

12 de julio de 2024
Opinión espontánea
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Respuesta de The Improveasy Group

Hello Ms D,

Thank you for the great feedback.

The Improveasy Group

Valorada con 5 estrellas sobre 5

Review for Dan (Engineer at Improveasy)

PLEASE READ THIS REVIEW

Review for Dan (Engineer at Improveasy)

I write this review solely for Dan, an engineer at Improveasy, to express my heartfelt gratitude for his exceptional service and dedication.

Let me start off by saying I have three little ones, ages 3, 1, and 2 months old, so heating and water supply are extremely important in my household.

Around three weeks ago, we had a new boiler installed alongside a Google Nest thermostat and heat link by Dan at Improveasy. Everything worked faultlessly until today when the thermostat displayed a power error. Suddenly, everything seemed to have turned off—no boiler, no thermostat, no heat link. All the lights were off.

It was 8 pm in the evening, and after panicking, I decided to ring Dan on the off chance he might be able to help until the morning when the office officially opened.

Dan put us at ease and assured us it wasn't a major issue reaching out to him so late in the day. He was more than happy to support us in resolving the problem (mind you, it was 8 pm). He walked me through some troubleshooting steps, and within 10 minutes, my entire system was back up and running. This just shows that experts will be experts.

Honestly, Dan, I commend you massively for your kindness, knowledge, support, banter, and just appreciate you as a person. Thank you so much for not fobbing me off or telling me to wait until the office was open in the morning. My kids can have heating and a hot bath tonight, and that's all because of you.

This on top off the initial walkthrough, guidance and help setting up / after service which truly is second to none.

Thank you for being an amazing person. The world needs more people like you, and I hope Improveasy as a company holds you in as high regard as we do.

God bless!

16 de julio de 2024
Opinión espontánea
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Respuesta de The Improveasy Group

Hello Mohammed,

Thank you for the great feedback.

The Improveasy Group

Valorada con 5 estrellas sobre 5

I applied through Improveasy for help…

I applied through Improveasy for help under the Eco4 Flex Boiler upgrade scheme. After a short time I was given appointment dates for assessment and survey which were kept. From this I was accepted and quickly had a new boiler and thermostat’s installed.
The heating engineer has done an excellent installation and explained the working of the boiler and thermostats. The whole procedure was first class.

28 de junio de 2024
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Respuesta de The Improveasy Group

Hello Jack,

Thank you for the great feedback.

The Improveasy Group

Valorada con 1 estrellas sobre 5

Aftercare service from day one appalling - do not use North West team

Had a Daikin heat pump Boiler & solar panels fitted in March under the Gov ECO Scheme. Tidy, professional install but no booklet to refer to when wanting to change timing/temp/switch off... Lost pressure from day one which they are aware of. Not enough hot water as system loses 1-2 bar a day - they have found 2 small leaks but not rectified & not found source of huge pressure loss. Worried sick water is pooling under house. 4 months on & no response or help from Company. Do not use Cheshire/Manchester team.

18 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from first call to…

Excellent service from first call to completion , fitters polite and friendly , everything done within a week of survey..call staff very good too ..would certainly recommend

15 de julio de 2024
Opinión espontánea
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Respuesta de The Improveasy Group

Hello Dawnie,

Thank you for the great feedback.

The Improveasy Group

Valorada con 5 estrellas sobre 5

Boiler fitting

Prompt good service

1 de julio de 2024
Opinión espontánea
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Respuesta de The Improveasy Group

Hello Alan,

Thank you for the great feedback.

The Improveasy Group

Valorada con 5 estrellas sobre 5

We love our new heating system

Impressed with the process, the advice given before beginning, transparency during each stage and the heating system installed.

Workmen, surveyors and customer service at eco247 were all curtious resolving queries quickly. It was surprising how much work was involved and the number of systems that were integrated.

2 de abril de 2024
Opinión espontánea
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Respuesta de The Improveasy Group

Hello Dewi,

Thank you for the great feedback.

The Improveasy Group

Valorada con 5 estrellas sobre 5

A great result

Workmen arrived on time, got on with the jobs promptly, and worked hard all the time they where here, they cleaned up after themselves and made sure I knew how everything works, I would recommend this company in future.

25 de junio de 2024
Opinión espontánea
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Respuesta de The Improveasy Group

Hello Chris,

Thank you for the great feedback.

The Improveasy Group

Valorada con 5 estrellas sobre 5

New boiler installation

We recently had a new boiler installed, a major upgrade from an old back boiler. Workmen got it done in one day really friendly hard working and didn’t leave a mess and still took the time to explain how to use the new boiler before they left.

24 de junio de 2024
Opinión espontánea
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Respuesta de The Improveasy Group

Hi Tina , thank you for your feedback. Glad your journey with us was a pleasurable one.

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