the installation last year was great, but now having trouble trying to contact them regarding a broken thermostat. Can not set the timer as the menu button broken. I have emailed phoned left messages... Ver más
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the installation last year was great, but now having trouble trying to contact them regarding a broken thermostat. Can not set the timer as the menu button broken. I have emailed phoned left messages... Ver más
La empresa ha respondido
Just had to write a review for this company. What an excellent installation that has left us warm and cosy. There are a lot of people to thank, Shane, Luke, Danielle and Jess for completion of paperwo... Ver más
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Neo the gas engineer put us at ease straight away. He did a really good job installing our new boiler with minimal disruption and made sure everything was working before leaving. He is a credit to the... Ver más
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All the workmen including Danny, Sam, Harry, Andy, Luke, Jack, Dan and Steve were all excellent, punctual, professional and very pleasant to have around. We are extremely pleased with all the work tha... Ver más
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Making homes warmer, greener, and more cost-effective since 2011. From solar panels to heat pumps, with funding options and a full 360° service, Improveasy makes energy upgrades simple.
Improveasy Ltd Station House, Stamford New Rd Altrincham, WA14 1EP, WA14 1EP, Altrincham, Reino Unido
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We spoke to a lovely representative from Improveasy called Caroline Carrol and we are delighted to post a review for the company who installed our boiler.
Two highly professional and amiable heating engineers (Cairon and Lewis) came to install the combi-boiler and they were thorough, tidy and very respectful.
They took time to explain how the boiler worked and left us feeling very satisfied. We are delighted with the boiler and we are finding it efficient and easy to use.
Really nice gas fitter came to install my new boiler. Put protector on my stairs and cleaned up afterwards. Insulation lads came and quickly put in the loft insulation. A very smooth stress free process.

Respuesta de The Improveasy Group
Fantastic work from both very professional work explained all details very pleased withe everything

Respuesta de The Improveasy Group
Fantastic experience from beginning to end- a complete JOY!
Many thanks to Luke and Andy who did a great job!
How wonderful to have a modern boiler that works like a dream.

Respuesta de The Improveasy Group
Had a new combi-boiler and solar panels installed by Improveasy. The workman were so professional and respectful. The whole process from start to finish went so smooth. I Would highly recommend Improveasy

Respuesta de The Improveasy Group
Everyone we spoke to from our initial call from Garth, to the fitters have been helpful beyond expectations. The work on our house is now completed & we are very happy with the standard & cleanliness of all the fitters. ManyThanks from us to everyone at improveasy.

Respuesta de The Improveasy Group
As soon as I was accepted for being given a FREE meter, I git a phone call to say it would be installed the following day!
The gas engineers came as promised before 7.30am
They began work straight away, each knew what he had to do. I asked them if they would like a drink, they said they'd rather work on.
They were amazing workmen. Totally committed. They finally finished the job (after cleaning any mess - even hosed down the outside). Each one gave me instructions on how to use the boiler
One man gave instruction on the hot water etc and the other pointed out how to use the heating.
I understood it all.
Couldn't have asked for better workmen from start to finish.
5 golden stars for them.

Respuesta de The Improveasy Group
More than happy with the service I have received brand new boiler, good workmen thanks again
The boiler instalation process was well organised and efficiently and quickly completed, but the Google nest CH control remains difficult to operate despite advice.
All the staff that visited and installed were excellent, polite and friendly. They cleaned up after and checked in with me every step of the way.

Respuesta de The Improveasy Group
The installers were helpful tidy. The office staff and those i dealt with in regards to appointments, survery, follow on questions when unsure of some queries with the system and info required regarding setting up the controls were helpful and patient.

Respuesta de The Improveasy Group
Wonderful prompt efficient service

Respuesta de The Improveasy Group
Very professional from start to finish. The fitters were very helpful and did a great job.

Respuesta de The Improveasy Group
Received letter from Improveasy which said could be entitled to home improvements. Did application via phone, had surveys in the house and told I was entitled to a free loft insulation, extractor fans and smart boiler. Then got given agreed date and all of the workmen turned up on same day and everything was installed. Super fast great work and all friendly people through out. Love my NEST smart boiler. Recommended :) P.S if anyone from Improveeasy read this the extraction fan outside requires resealing as there is a gap showing on the side of the fan on brickwork :) hopefully in the future I can get some new windows from Improveeasy as mine are so old and not efficient :

Respuesta de The Improveasy Group
Appointments not kept, poor standard of installation, no manuals or instructions left.
You left my house with fire hazard by not fitting fire hoods over 5 downlighters, but told me you had. It was only rectified because an engineer came to put insulation on the boiler pipes and I asked him to check. Luckily for me, he had some in his van.

Respuesta de The Improveasy Group
Over all a good service. 13 solar panel and a Hybrid airsource heatpump.
Panels produce way more power than we use 5.33kw system. Hybrid works really well doing the heating when temperatures are above 10c and the gas boiler does below 10c and hot water.
The design was not the best had to intervene and put forward my own solar orientation to get the best solar output and where and how to run the pipes for the Hybrid.
Remember it os a money grab but get ot done works really well.
Communication could be alot better.
Overall happy, don't be afraid to get how you want it. It is you home after all!
Very straightforward to arrange and much appreciated, saving my Dad money as a pensioner. All works were carried out (new boiler, radiator to one room and top up loft insulation) respectfully, efficiently and to a high standard with minimal disruption over a couple of days. Thank you

Respuesta de The Improveasy Group
The boiler supplied works very well. The electrical part of the installation wasn't completed correctly but once notified of their mistake they quickly rectified this. The gas and water installation were completed correctly and look very neat. At all times the installation was safe.

Respuesta de The Improveasy Group
We had boiler fitted 11weeks ago. The lad that fitted it was lovely did a really good job however the fans that were fitted by another man have still no been fished of they have been out to them 4 times"i need to get some more part I'll be back tomorrow" then not turned up 😡 I've rung up 15 times sent emails and still nothing very poor workman ship. I am now on the verg of getting someone in to do the work then send them the bill

Respuesta de The Improveasy Group
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