Imps Gaming Opiniones 

286
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Have ordered from Imps a few times and it has always gone well. On my last order, the item was unfortunately damaged in shipping and their customer service in getting me a replacement item was fantast... Ver más

Valorada con 5 estrellas sobre 5

Always a pleasure to visit a store where you can browse without interruption and yet have responsive staff available as/when required. Prices are generally slightly below RRP allowing for mor... Ver más

Valorada con 5 estrellas sobre 5

10/10 great store, its out the way from main town but the reward of finding products is worth the trip even if you come from out of town, reasonably priced always find paints and accessories i need fo... Ver más

Valorada con 5 estrellas sobre 5

The staff here are always super helpful, super friendly and ultra professional. They always have time to answer questions and clearly know the products they are selling. The shop is always well stocke... Ver más

Información sobre la empresa

  1. Tienda de juegos
  2. también en la categoría
  3. Tienda de hobbies

Escrito por la empresa

Lincoln's biggest gaming centre; offering a wide range of miniatures, card games, board games, paints, and other hobby supplies.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

286 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(286)

30 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great store

Fab shop, orders fulfilled quickly! Order off there often and have never had a problem!

4 de octubre de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Cancelled pre-orders for the Charizard…

Cancelled pre-orders for the Charizard Ultra Premium Collection around 20th October without warning despite taking everyone's money in early September. They knew this item would be in high demand and they oversold their allocation anyway, with barely an apology for their poor conduct. In fact, the cancellation email even says "we weren't expecting there to be such a shortage of this item", which is a blatant lie. Disgraceful behaviour.

20 de octubre de 2022
Opinión espontánea
Logotipo de Imps Gaming

Respuesta de Imps Gaming

Hi Josh, as we explained in the email we sent, we sold the amount we'd ordered with the supplier, and no more. We were then allocated half of the order we had made, despite the supplier themselves putting limits on the amount we could order, supposedly to prevent this from happening.

This is the first time in 6 years of trading that this supplier hasn't been able to fulfill an order with a maximum order quantity on it, and whilst we feel awful for those affected, there is unfortunately nothing we can do if the supplier doesn't have more stock.

We issued you a full refund as soon as we knew we weren't getting the expected numbers, and we've apologised multiple times. Again, we're sorry this has happened, but this isn't a case of overselling an allocation, it's a case of a supplier reducing an allocation at the last minute.

Valorada con 5 estrellas sobre 5

Its a great place to hang out

Its a great place to hang out, so many nice people and the staff are very helpful when serving and giving information, i fully encourage anyone whos into warhammer/Cards or like myself board games to go down and have fun. Its my home from home as they say.

2 de septiembre de 2022
Valorada con 5 estrellas sobre 5

Very good experience

Website is so sleek and easy to use, and checking out was as quick as you could ask for. Only just found out about their reward points system too, which is certainly a plus 👍

5 de julio de 2022
Valorada con 5 estrellas sobre 5

The friendliest FLGS!

The friendliest of friendly local gaming stores! Great guys, very knowledgeable about the game and paint lines they sell.

They're always looking for the best products for customers. The range of stock in their chosen lines and the excellent discount pricing are the icing on the cake really.

The community they've built is also amazing: plenty of table space, lots of gaming leagues from casual to tournament-style, and many people are happy to introduce you to a new game. I've seen the owners spend ages talking new gamers, or dads with kids, through the options to get started.

The location is perfect, just a couple of minutes off the Lincoln bypass.

This is, without a doubt, the best, friendliest gaming shop I've seen in 40 years as a hobbyist.

16 de junio de 2022
Valorada con 5 estrellas sobre 5

Imps Gaming is great

Imps Gaming is great. Love their store, really friendly community and knowledgeable and helpful owners who care about games.

3 de junio de 2022
Valorada con 5 estrellas sobre 5

Great customer service

Were very quick to respond and resolve an issue with the courier (not the fault of Imps Gaming) and redispatch my order. Great customer service, split my order in two when one item was out of stock & were happy to add an item I had forgotten to my order with no issues.

27 de abril de 2022
Opinión espontánea

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