Indigo Home and Gift Opiniones 

213
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I mean the most beautiful place, a real treat for the senses, we started with gorgeous coffee and yummy cake . Then we browsed , we were looking for a rug, Gill and Matt were amazing, Gill really le... Ver más

Valorada con 5 estrellas sobre 5

Great customer service and very helpful knowledgable staff. Delivery team were on time, efficient and friendly. Settees are perfect in our room, and very good quality Thank you Indigo

Valorada con 5 estrellas sobre 5

A fabulous experience purchasing a sofa and foot stool from Indigo Home & Gift in Bromborough today. The purchase and delivery were seamless. Nothing was too much trouble from sales staff and delivery... Ver más

Valorada con 5 estrellas sobre 5

Fantastic shop, we ordered various items of furniture for our new house which were all delivered and built/installed. All the staff both at the store and delivery team were all fab and i highly recom... Ver más

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

Indigo Home & Gift is a family owned furniture company, the largest independently owned on the Wirral. Selling high quality bespoke sofas, modern furniture and offering home interior designs, at affordable prices.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

213 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(213)

55 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Masses of choice

Masses of choice, not just the run of the mill products seen in every other shop. Great prices and very knowledgeable and helpful staff.

28 de junio de 2024
Valorada con 5 estrellas sobre 5

What can I say about this company

What can I say about this company! From start to finish nothing was too much trouble. Jill and her team in Bromborough helped us select the perfect sofa and fabrics. Guys came today to deliver and even though they had to remove the feet to gain access to our lounger they did it with a smile. Will definitely be back to order sliding wardrobes for the bedroom.
Thank again
Barb Daniels

21 de junio de 2024
Opinión espontánea
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Respuesta de Indigo Home and Gift

Thank you Barb for taking the time to leave us your 5* review. Always happy to help and so glad you’re loving your new sofas. Look forward to seeing you soon and sorting out your new sliderobes.
Kind regards
Jill Walker
Owner

Valorada con 5 estrellas sobre 5

Indigo is a great shop

Indigo is a great shop, like a big Aladins Cave! Definitely worth going in for a look. We bought two sofas and the service was brilliant! Delivery was excellent!

13 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just received delivery of our new…

Just received delivery of our new sofas. They are absolutely stunning! From ordering to delivery, it was the smoothest process. Thank you to the wonderful indigo team. The delivery guys were amazing too, 💜 xx

24 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bedroom

I always have wonderful service from Indigo Home and Gift and today was no exception.

The 2 gentlemen who delivered my bed base and headboard couldn’t have been more helpful. They gathered up all the packaging and put it in the appropriate bins. Very pleasant gentlemen.

15 de mayo de 2024
Opinión espontánea
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Respuesta de Indigo Home and Gift

We're delighted to hear about your exceptional experience with our delivery team at Indigo Home and Gift!

It's wonderful to know that our team went above and beyond to ensure your satisfaction, from the delivery of your bed base and headboard to tidying up afterward.

We greatly appreciate your kind words and your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Indigo Home and Gift!

Valorada con 5 estrellas sobre 5

Amazing corner sofa

Was looking for weeks for a new corner sofa. Popped in here as I spotted it when driving to main part of retail park and do not regret it

Great service and even better price. Delivered on time and setup

1 de mayo de 2024
Opinión espontánea
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Respuesta de Indigo Home and Gift

Hi Carl,

Thank you so much for your wonderful review! We're thrilled to hear that you found the perfect corner sofa with us after your long search. It's great to know that our service and pricing met your expectations, and that the delivery and setup process went smoothly. We hope you enjoy your new sofa and look forward to serving you again in the future!

Best regards,
Indigo Home & Gift.

Valorada con 5 estrellas sobre 5

I will keep going back!

I have had a great experience with Indigo Home and Gift. The store offers a special array of home decor and gift items, and I love the variety of furniture on offer. The staff are attentive, providing fabulous customer service throughout. The furniture I have ordered (so far), a couch, dining table and chairs, bed and bedside tables, wardrobe, dressing table AND a coffee table of high quality. I also have multiple of their homeware in my place, which I plan to go back for more as they update their stock regularly! I highly recommend Indigo Home and gift if you are looking for unique and high quality furniture and homeware. A place you can revisit and always receive the same experience as last!

22 de marzo de 2024
Opinión espontánea
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Respuesta de Indigo Home and Gift

Thank you so much for your wonderful review! We're thrilled to hear you've enjoyed your experience with us at Indigo Home and Gift. It's great to know you appreciate our variety and the quality of our furniture and homeware. We look forward to welcoming you back soon and hope to continue meeting your expectations. Thanks again for your support and recommendation!

Valorada con 5 estrellas sobre 5

Ordered two bedside cabinets online

Ordered two bedside cabinets online. I opted for collection and Indigo kept me informed the order status. On collection the staff were most helpful putting them in the car. The units were exceptionally well packaged. The store itself has a vast choice of home things, with a varying price range, something for everyone. Well worth a look round.

5 de abril de 2024
Valorada con 5 estrellas sobre 5

Fantastic shop

Fantastic shop - great variety of unique products and very helpful staff!

4 de abril de 2024
Opinión espontánea
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Respuesta de Indigo Home and Gift

Thank you for your 5* review and kind words!!

Valorada con 5 estrellas sobre 5

Really friendly staff and beautiful…

Really friendly staff and beautiful products, a really big selection and some amazing wax melts that kept our house smelling beautiful for ages!

29 de marzo de 2024
Opinión espontánea
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Respuesta de Indigo Home and Gift

Hello Danielle, massive thanks for the 5* review and kind words!

Valorada con 5 estrellas sobre 5

Just had the usual fantastic service…

Just had the usual fantastic service from the 2 delivery guys at Indigo! Nothing is too much trouble, they took great care with some heavy sofas that were difficult to manoeuvre.
Well done Indigo, the only furniture store we would purchase from.

11 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Buyer beware of Refund Policy

Bought some expensive cushions from this store, when I went to try and return them I was denied a refund or credit note. Refund policy was not explained at point of sale by the male sales advisor, if I had been properly informed of the refund policy I would never have purchased them. Will never buy from this store again. Very unhappy client !!!

9 de abril de 2024
Opinión espontánea
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Respuesta de Indigo Home and Gift

Dear Laura,

Thank you for taking the time to share your feedback with us. We sincerely apologise for any inconvenience you experienced during your recent visit to our store.

Regarding our returns policy, we want to clarify that it is prominently displayed at multiple points within our store, including at the till, on receipts, on order documents, and on our website. It clearly states that items ordered specifically for a customer cannot be returned or exchanged, and refunds are not provided in such cases. However, we always honour statutory rights.

As a small family-owned business, we strive to offer competitive pricing while maintaining the quality of our products and services. Unfortunately, due to constraints from our suppliers, we are unable to accept returns for items ordered on a customer's request, as this often results in unsold inventory.

We understand your disappointment, and we sincerely regret any inconvenience this may have caused you. If there's anything else we can assist you with, please feel free to contact us directly at 0151 334 0002.

Regards,
Jill Walker,
Director,
Indigo Home & Gift.

Valorada con 5 estrellas sobre 5

Brilliant service in store

Brilliant service in store. Very pleasant and helpful delivery men. Am really pleased with the table and chairs

4 de abril de 2024
Opinión espontánea
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Respuesta de Indigo Home and Gift

Thank you for your lovely feedback! We're delighted to hear that you had a great experience both in-store and with our delivery team. It's fantastic to know that you're pleased with your new table and chairs. We strive to provide excellent service from start to finish, and we're thrilled that we could meet your expectations. If you ever need anything else, don't hesitate to reach out. Enjoy your new furniture! 🪑🍽️

Valorada con 5 estrellas sobre 5

Absolutely thrilled with my new…

Absolutely thrilled with my new bookcase /display unit so different from any I’ve seen in other stores . First class service from the ordering to the delivery very much appreciated

7 de marzo de 2024
Opinión espontánea
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Respuesta de Indigo Home and Gift

We're thrilled to hear that you're absolutely thrilled with your new bookcase/display unit! Providing unique and distinctive pieces is what we aim for at Indigo. Thank you for recognizing the efforts of our team from ordering to delivery. Your appreciation means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your new furniture! 📚🖼️

Valorada con 5 estrellas sobre 5

Great guys friendly

Great guys friendly, helpful and love the table thank you

15 de febrero de 2024
Opinión espontánea
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Respuesta de Indigo Home and Gift

Hi Carol, thank you for the great review! We're glad you love your new dining table. Indigo Home & Gift x

Valorada con 5 estrellas sobre 5

Indigo is a really great shop.

I really like Indigo. They have such good quality and great designed furniture and accessories. I bought two sofas and a foot stool a couple of years ago and I’ve just had a dining room table, chairs and a sideboard delivered yesterday. I’m so happy with them all.
The service is excellent. The guys who delivered and assembled them were very professional and pleasant. Their attention to detail was excellent, making sure everything was aligned and even suggested a different layout that I hadn’t thought of :). So, big thanks.

30 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Indigo Home and gift never disappoints

Indigo Home and gift never disappoints, I have been buying from here for well over 10 years, always receiving quality goods and excellent service, and today, as expected, is exactly what I received. The delivery guys were fantastic, very professional, polite and helpful, my new table and chairs came nicely packaged, and they were extremely careful handling and assembling them.
Very pleased with my beautiful furniture, I would highly recommend this Company, thank you again for your first class service.

14 de diciembre de 2023
Opinión espontánea
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Respuesta de Indigo Home and Gift

Thank you Sandra for taking the time to review the service you’ve received. It’s always a pleasure to see you in store. If we don’t see you before Christmas hope you have a wonderful festive time and best wishes for the New Year.
Best wishes
Jill & all the Indigo Team 🎄🎄

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