Indigo Home and Gift Opiniones 

213
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I mean the most beautiful place, a real treat for the senses, we started with gorgeous coffee and yummy cake . Then we browsed , we were looking for a rug, Gill and Matt were amazing, Gill really le... Ver más

Valorada con 5 estrellas sobre 5

Great customer service and very helpful knowledgable staff. Delivery team were on time, efficient and friendly. Settees are perfect in our room, and very good quality Thank you Indigo

Valorada con 5 estrellas sobre 5

A fabulous experience purchasing a sofa and foot stool from Indigo Home & Gift in Bromborough today. The purchase and delivery were seamless. Nothing was too much trouble from sales staff and delivery... Ver más

Valorada con 5 estrellas sobre 5

Fantastic shop, we ordered various items of furniture for our new house which were all delivered and built/installed. All the staff both at the store and delivery team were all fab and i highly recom... Ver más

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

Indigo Home & Gift is a family owned furniture company, the largest independently owned on the Wirral. Selling high quality bespoke sofas, modern furniture and offering home interior designs, at affordable prices.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

213 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(213)

55 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The Gentleman that came where so…

The Gentleman that came where so friendly, they told me everything I needed to know and showed me how to extend my table the correct way , and even folded all the boxes so they where easy to fit in my car 👍🏻 . Thank you so much 👏🏻👏🏻

10 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Delivery staff polite, friendly and arrived on time.

2 de noviembre de 2023
Opinión espontánea
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Respuesta de Indigo Home and Gift

Hi Anita,

We're thrilled to hear that you had such a positive experience with our customer service and delivery staff! Providing excellent service is always our top priority, and it's wonderful to know that our team were polite, friendly, and punctual. We truly appreciate your feedback and look forward to serving you again in the future. If you have any more comments or suggestions, please don't hesitate to share them with us. Thank you for choosing our services!

Valorada con 5 estrellas sobre 5

Visited Indigo by chance and found a…

Visited Indigo by chance and found a sofa which I am delighted with. The help and advice from the girls in the shop was wonderful.
Delivery and tracking was excellent and the two guys who brought my sofa in were so helpful and friendly.
Excellent service from beginning to end, highly recommend indigo and will be visiting again.

26 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had our sofa delivered on 29/9 & the…

Had our sofa delivered on 29/9 & the two deliver guys Glyn & Graham were brilliant. This is the 2nd item I’ve had delivered & the guys are always really friendly & very efficient. When choosing the sofa we had a lot of help and advice from Laine & couldn’t be more than happy with our purchase. Definitely visit again in the future.

29 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

The ladies in the shop were very helpful, I bought a sofa which was delivered today, the delivery men were very helpful as it was a tight squeeze to get the sofa in, nothing was to much trouble for them. Would definitely buy from indigo again.

20 de septiembre de 2023
Opinión espontánea
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Respuesta de Indigo Home and Gift

Thank you so much for your kind words! We're thrilled to hear that our team at Indigo was able to provide such helpful and accommodating service during the delivery of your sofa. Customer satisfaction is our top priority, and we're glad to know that you had a positive experience with us. We look forward to serving you again in the future!

Valorada con 5 estrellas sobre 5

Mum and Dad received another fabulous…

Mum and Dad received another fabulous order from Indigo yesterday. Delivery guys were just as efficient and friendly as their previous delivery from them. Would highly recommend you go and visit the store as they have a huge selection of beautiful quality furniture and homeware items. Thanks once again for outstanding service Gill and team :)

13 de septiembre de 2023
Opinión espontánea
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Respuesta de Indigo Home and Gift

We're delighted to hear that your Mum and Dad had another fantastic experience with Indigo! It's wonderful that the delivery team was efficient and friendly once again. Thanks for the recommendation, and we hope your family enjoys their beautiful quality furniture and homeware. Kudos to Gill and the team for their outstanding service! 😊🏡🛋️🌟

Valorada con 5 estrellas sobre 5

Always a pleasurable experience when I…

Always a pleasurable experience when I visit Indigo. Nothing is too much trouble, always helpful and very friendly. So pleased with my recent delivery of my dining room table. Guys went above and beyond to deliver and assemble my table without any issues.
Thank you to everyone at Indigo and look forward to my next purchase.

16 de agosto de 2023
Opinión espontánea
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Respuesta de Indigo Home and Gift

Hi Jo,

We’re thrilled to hear about your wonderful experience at Indigo! Their exceptional service, helpfulness, and friendliness truly stand out. It's fantastic that your dining room table was delivered and assembled flawlessly. I'll make sure to pass on your kind words to the team. Looking forward to assisting you with your next purchase!

Valorada con 5 estrellas sobre 5

All round excellence.

Service in the shop was very professional and efficient.
Delivery was great. Can’t fault anything they did. Made it look quick and easy.
Thank you.

17 de agosto de 2023
Opinión espontánea
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Respuesta de Indigo Home and Gift

Thank you so much for your kind words! We strive to provide a professional and efficient service to all our customers, and we're delighted to hear that we met your expectations. Our team works hard to ensure that every delivery is prompt and hassle-free, so it's wonderful to know that we succeeded in making the process look quick and easy for you. Your satisfaction is our top priority, and we truly appreciate your feedback. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing our store!

Valorada con 5 estrellas sobre 5

The staff at the shop were friendly and…

The staff at the shop were friendly and helpful. Chairs were delivered on time and assembled quietly and efficiently by Jim and Glyn who also tidied up after themselves. Thank you guys.

10 de agosto de 2023
Opinión espontánea
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Respuesta de Indigo Home and Gift

I'm pleased to hear about your positive experience with the shop's staff. It's great that the chairs were delivered punctually and assembled skillfully by Jim and Glyn, who even took the time to tidy up afterwards. Your appreciation is well deserved – thank you for sharing!

Valorada con 5 estrellas sobre 5

First Class customer service and products

I have very specific requirements for my new sofa and the lovely sales team where so helpful, patient and knowledgebale on the products. The Alston sofa I ordered is the best quality product and looks absolutely stunning in the champagne fabric they helped me choose. Dont buy from catalogues or cheap online stores, visit here and get first class customer service and top class quality products. The fact my sofa came with a 10 year guarantee was an addded the bonus. The delivery guys will unwrap and set up the sofa for you and are a credit to the team. We have bought beds and now sofas from here and have never regretted a purchase- the quality, price and service is sencond to none. I am sure we will be back soon for new items to make our home beautiful. Thank you.

9 de agosto de 2023
Opinión espontánea
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Respuesta de Indigo Home and Gift

I'm thrilled to hear about your fantastic experience with the sales team! Their patience and knowledge in helping you find the perfect Alstons sofa are truly commendable. The high-quality product and the exquisite champagne fabric sound wonderful. It's great that you value the exceptional customer service and top-notch quality from the store, especially with the added bonus of a 10-year guarantee. The delivery team's efforts in setting up the sofa are appreciated as well. Thank you for your continued support, and we can't wait to assist you in making your home even more beautiful in the future!

Valorada con 5 estrellas sobre 5

Excellent service

Firstly, visited the shop by chance, both the ladies in the shop were very helpful. Ordered the items, as we were moving house, they offered to hold the items until it suited us when they delivered, which was very helpful. Delivery was very prompt, informative with tracking and phone call. Jim and his mate were excellent delivering and putting the items together.

9 de agosto de 2023
Opinión espontánea
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Respuesta de Indigo Home and Gift

Hi Martin,

I'm delighted to hear about your positive experience at the shop! It's great that the staff were helpful and accommodating, especially during your house move. The efficient delivery and assembly by Jim and his colleague are also much appreciated. Thank you for sharing your feedback!

Best,
Indigo Home & Gift.

Valorada con 5 estrellas sobre 5

Absolutely brilliant service.

Absolutely brilliant service.
Nothing was too much trouble.
They had the couch in various locations around the lounge for me to see what looked best.
Laughed the whole way through!
Thank you so much to the 2 guys

26 de julio de 2023
Opinión espontánea
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Respuesta de Indigo Home and Gift

Hello,

We are thrilled to hear that you had such a fantastic experience with our service! Providing excellent customer service is our top priority, and we're delighted that nothing was too much trouble for our team. We always strive to go above and beyond to ensure our customers' satisfaction. It's wonderful to know that you enjoyed the process of choosing your sofa with us, and we're glad that our team made it fun and enjoyable for you. Thank you so much for your kind words, and we look forward to serving you again in the future!

Indigo Home & Gift.

Valorada con 5 estrellas sobre 5

All aspects of service exceptional. Highly recommend

Service was friendly, helpful, informative and knowledgeable. From my first (second, and third) visit to the store, to ordering my gorgeous corner sofa. Indigo staff kept me informed throughout the process. To the delivery of the sofa. A huge thank you to the guys who delivered and fitted the sofa, they were friendly, helpful and professional, and took great care of the sofa and my home.
Thanks and well done Indigo ✨

14 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience from start to finish

We experienced great service in the shop choosing our new suite, the staff were so patient, knowledgeable and there was no pressure selling which was greatly appreciated! Our delivery came today with just the two best delivery guys 😊 they were really helpful and organised, they are a credit to your company - thank you 😊

13 de julio de 2023
Opinión espontánea
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Respuesta de Indigo Home and Gift

Hi Elaine,

Thank you so much for your kind words and feedback! We are delighted to hear that you had a great experience in our shop and that our staff provided excellent service. We strive to create a welcoming and pressure-free environment for our customers, so it's wonderful to know that you felt comfortable during your visit. Additionally, we're glad the delivery went smoothly and that our delivery team was helpful and organized. We truly appreciate your support and hope you enjoy your new suite!

Best,
Indigo Home & Gift.

Valorada con 5 estrellas sobre 5

Good wooden furniture

Furniture I ordered is very good quality, really please with my purchase

26 de junio de 2023
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Respuesta de Indigo Home and Gift

Hi Christine,

Thank you so much for your review! We’re so glad you are enjoying your furniture.

Thanks,
Indigo Home & Gift

Valorada con 5 estrellas sobre 5

Excellent service and first class…

Excellent service and first class products.

26 de junio de 2023
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Respuesta de Indigo Home and Gift

Thank you Neil for your 5* review. We really appreciate your support for local small businesses. Hope to see you soon.
Kind regards
Jill Walker
Owner

Valorada con 5 estrellas sobre 5

Great store

Great store , helpful staff -go beyond and the delivery lads were fantastic . Overall I’d highly recommend .

30 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience . Shop here .

From selecting the sofas in store to delivery today we have found Indigo exceptional . Staff in-store were very helpful and patient but not pushy and we were able to choose sofas we did not think would fit through our doorways with their advice and a pre visit from the delivery team to check before ordering who are just the nicest two guys .
They delivered our sofas today and were very experienced , pleasant , and informative and nothing was too much trouble and they took a lot of care . They are an asset to Indigo .
We will certainly shop here again as we had an enjoyable experience from start to finish and our sofas look perfect. Thank you .

28 de junio de 2023
Opinión espontánea
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Respuesta de Indigo Home and Gift

Thank you so much for your kind words! We are thrilled to hear that you had a great experience shopping with us and that our staff provided exceptional service. At Indigo, we pride ourselves on creating a welcoming and helpful environment for our customers, where they can find the perfect furniture for their homes. We appreciate your feedback and look forward to serving you again in the future. Enjoy your new sofas!

Valorada con 5 estrellas sobre 5

Can't recommend Indigo enough

Can't recommend Indigo enough, lovely staff, amazing quality products and unbeatable service.

We ordered our Felix sofa in the Easter weekend sale (10% off!) And 9 weeks later it has arrived and exceeds ever expectation we had!

The staff were so helpful and gave tons of advice when it came to picking the style and material of the sofa. We got courtesy calls with updates and to arrange delivery, the delivery guys were so lovely and so so helpful, they even left cardboard under the feet so it didn't mark the floor!

Brilliant service from start to finish and the stunning sofa speaks for it's self!

(We ordered an extra poof for the U-shape sofa effect, would highly recommend if you have the space!)

16 de junio de 2023
Opinión espontánea
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Respuesta de Indigo Home and Gift

Hi Megan,

Thank you for sharing your wonderful experience with Indigo! It's great to hear that you had such a positive encounter with the staff and were impressed by the quality of our products. The attentive service, including courtesy calls and helpful delivery, definitely adds to the overall satisfaction. Your recommendation of the extra poof for the U-shape sofa effect is appreciated, and will be recommended to other customers! It sounds like Indigo provided you with an exceptional experience from start to finish.

See you again soon,
Indigo Home & Gift.

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