Ingeni Services Group Limited  Opiniones 

304
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've never had to claim for anything before, the staff were empathic, knowledgeable, friendly and very helpful. They guided me through every aspect of the claim and were very reassuring throughout.... Ver más

Valorada con 5 estrellas sobre 5

Very efficient service. I needed to replace a tyre after a puncture. I called Ingeni to understand the claims process and forms were sent to me an hour later. I completed the forms with supporting e... Ver más

Valorada con 5 estrellas sobre 5

I had any unfortunate road accident which resulted in a badly damaged tyre and alloy wheel. Fortunately, I had taken out Ingeni insurance when I purchased my car. My claim for the necessary replace... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I took out Gap insurance with Ingeni when I bought my new car, unfortunately I was involved in a car accident and my car was written off. I contacted Ingeni and spoke with Oscar who was very helpful w... Ver más


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

304 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,9

Todas las opiniones

(304)

203 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

Easy to get hold of, quick to make decisions, and good communication throughout - very good customer service

21 de noviembre de 2025
Opinión espontánea
Logotipo de Ingeni Services Group Limited

Respuesta de Ingeni Services Group Limited

Brilliant feedback. Thx.

Valorada con 5 estrellas sobre 5

Very prompt and efficient service…

Very prompt and efficient service provided by Ashlea. She answered all questions in a thorough manner and guided me through the claims process very effectively. Thank you.

17 de noviembre de 2025
Opinión espontánea
Logotipo de Ingeni Services Group Limited

Respuesta de Ingeni Services Group Limited

Thanks for the feedback

Valorada con 5 estrellas sobre 5

Amazing service for tyre insurance

Amazing service for tyre insurance - 3 tyres covered with very little hassle - customer services team were great

19 de noviembre de 2025
Opinión espontánea
Logotipo de Ingeni Services Group Limited

Respuesta de Ingeni Services Group Limited

Thank you for the feedback

Valorada con 5 estrellas sobre 5

Very impressive service

Easy to contact Ingeni about my minor damage claim, clear and helpful advice given. Sophie was particularly helpful in sorting out my claim and the whole process was thorough and efficient. Very impressive service, thank you.

14 de noviembre de 2025
Opinión espontánea
Logotipo de Ingeni Services Group Limited

Respuesta de Ingeni Services Group Limited

That's brilliant. Glad to be of service.

Valorada con 5 estrellas sobre 5

Uncomplicated and prompt process

Uncomplicated and prompt process. In our experience, providing there's no corrosion or cracks, company will fulfil repair as indicated.

20 de noviembre de 2025
Opinión espontánea
Logotipo de Ingeni Services Group Limited

Respuesta de Ingeni Services Group Limited

Thanks for the great feedback

Valorada con 5 estrellas sobre 5

Clair from Ingeni made the claims process very easy.

Clair from ingeni made the claims process easy and non stressful by initially sending claims form as soon as I had reported the damaged to the wheel rim. Once the form had been completed and within 24hrs she was back in touch confirming the claim had been agreed. Within a few minutes revive(the repairer) had sent an email requesting confirmation of the details so that a technician could be booked to do the repair. All very efficient and alloy wheel insurance a must have. great service Ingeni. thank you Clair

19 de noviembre de 2025
Opinión espontánea
Logotipo de Ingeni Services Group Limited

Respuesta de Ingeni Services Group Limited

Clair is delighted with your review. Thank you!

Valorada con 5 estrellas sobre 5

Albert Covington

Very impressed with the service I received from ingeni one phone call a couple of e-mails all sorted. Thank you

18 de noviembre de 2025
Opinión espontánea
Logotipo de Ingeni Services Group Limited

Respuesta de Ingeni Services Group Limited

Thanks for the great review

Valorada con 4 estrellas sobre 5

Te process took a little while but each…

Te process took a little while but each step was a positive one. Thanks Oscar

31 de octubre de 2025
Opinión espontánea
Logotipo de Ingeni Services Group Limited

Respuesta de Ingeni Services Group Limited

Thanks for the review. Oscar will appreciate the name check too!

Valorada con 5 estrellas sobre 5

What a great service from Ingeni…

What a great service from Ingeni services. After a small mishap in my car which I was upset about, Ingeni made the process of getting the repair done totally stress free. Communication was excellent and really quick. Now my car looks great again. Thank you for making things so straightforward.

13 de noviembre de 2025
Opinión espontánea
Logotipo de Ingeni Services Group Limited

Respuesta de Ingeni Services Group Limited

Thank you for the great review! Much appreciated.

Valorada con 5 estrellas sobre 5

A very positive experience

You sometimes question when you take out extra insurance during a vehicle purchase - is it actually worth it? but having had the need to make a claim and how easy and effortless it was dealing with Ingeni i can say for once - it was worth it.
Claim was handle quickly, phone was answered immediately (that's a good sign to start off with), forms received immediately and once i put the claim in it was accepted within 24hrs.
was there a lot of info to pass on - yes - but that's the nature of the game - was it easy to complete - yes.

12 de noviembre de 2025
Opinión espontánea
Logotipo de Ingeni Services Group Limited

Respuesta de Ingeni Services Group Limited

Thank you for the amazing review!

Valorada con 4 estrellas sobre 5

Good experience

Good experience, friendly and helpful. Would recommend and use again.

7 de noviembre de 2025
Opinión espontánea
Logotipo de Ingeni Services Group Limited

Respuesta de Ingeni Services Group Limited

Thank you!

Valorada con 5 estrellas sobre 5

Great efficient service

Great efficient response. Made the claim, and had an answer within 24 hours. Can't ask more than that, thank you Sophie.

22 de octubre de 2025
Opinión espontánea
Logotipo de Ingeni Services Group Limited

Respuesta de Ingeni Services Group Limited

Thank you for the great feedback!

Valorada con 5 estrellas sobre 5

The team were fantastic completely…

The team were fantastic completely professional. Clear communication and responsive. My main insurer Sabre made me feel like a problem rather than a victim of theft. The contrast was stark and as described bed by others. Oscar in particular understood, helped and advocated on my behalf. He was timely and fair. Its just as it should be. I would and do recommend them to everyone.

3 de noviembre de 2025
Opinión espontánea
Logotipo de Ingeni Services Group Limited

Respuesta de Ingeni Services Group Limited

Wow. Thank you for the great feedback. We're delighted to be of service.

Valorada con 5 estrellas sobre 5

Gap Insurance Claim

Once I realised I had taken out gap insurance, I phoned Ingeni who confirmed that it was valid to make a claim. Although the information they required me to send was onerous, it was very comprehensive and made me sit down and really think about the events in my accident. They kept me informed every step of the way, and even emailed me when the final amount was transferred to my bank.

29 de octubre de 2025
Opinión espontánea
Logotipo de Ingeni Services Group Limited

Respuesta de Ingeni Services Group Limited

Thanks for the great review. Glad to have been of service.

Valorada con 5 estrellas sobre 5

A trustworthy and supportive partner

Ingeni were very professional and helpful. The whole team, response time, transparent communication, follow up and support has been the best I have experienced of an insurance firm. I will recommend Ingeni always

24 de octubre de 2025
Opinión espontánea
Logotipo de Ingeni Services Group Limited

Respuesta de Ingeni Services Group Limited

Thank you for your great review

Valorada con 5 estrellas sobre 5

Good service

Good service. Prompt reply and acceptance of claim

16 de octubre de 2025
Opinión espontánea
Logotipo de Ingeni Services Group Limited

Respuesta de Ingeni Services Group Limited

Thanks for the great review

Valorada con 5 estrellas sobre 5

Awesome Service

Spot on, couldn’t fault them whatsoever

10 de septiembre de 2025
Opinión espontánea
Logotipo de Ingeni Services Group Limited

Respuesta de Ingeni Services Group Limited

Brilliant! Thank you!

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