I've never had to claim for anything before, the staff were empathic, knowledgeable, friendly and very helpful. They guided me through every aspect of the claim and were very reassuring throughout.... Ver más
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Consulta las opiniones de los clientes
Very efficient service. I needed to replace a tyre after a puncture. I called Ingeni to understand the claims process and forms were sent to me an hour later. I completed the forms with supporting e... Ver más
I had any unfortunate road accident which resulted in a badly damaged tyre and alloy wheel. Fortunately, I had taken out Ingeni insurance when I purchased my car. My claim for the necessary replace... Ver más
La empresa ha respondido
I took out Gap insurance with Ingeni when I bought my new car, unfortunately I was involved in a car accident and my car was written off. I contacted Ingeni and spoke with Oscar who was very helpful w... Ver más
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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Great service
Easy to get hold of, quick to make decisions, and good communication throughout - very good customer service

Respuesta de Ingeni Services Group Limited
Very prompt and efficient service…
Very prompt and efficient service provided by Ashlea. She answered all questions in a thorough manner and guided me through the claims process very effectively. Thank you.

Respuesta de Ingeni Services Group Limited
Amazing service for tyre insurance
Amazing service for tyre insurance - 3 tyres covered with very little hassle - customer services team were great

Respuesta de Ingeni Services Group Limited
Very impressive service
Easy to contact Ingeni about my minor damage claim, clear and helpful advice given. Sophie was particularly helpful in sorting out my claim and the whole process was thorough and efficient. Very impressive service, thank you.

Respuesta de Ingeni Services Group Limited
Uncomplicated and prompt process
Uncomplicated and prompt process. In our experience, providing there's no corrosion or cracks, company will fulfil repair as indicated.

Respuesta de Ingeni Services Group Limited
Clair from Ingeni made the claims process very easy.
Clair from ingeni made the claims process easy and non stressful by initially sending claims form as soon as I had reported the damaged to the wheel rim. Once the form had been completed and within 24hrs she was back in touch confirming the claim had been agreed. Within a few minutes revive(the repairer) had sent an email requesting confirmation of the details so that a technician could be booked to do the repair. All very efficient and alloy wheel insurance a must have. great service Ingeni. thank you Clair

Respuesta de Ingeni Services Group Limited
The service was really good
The service was really good , fast efficient and very helpful

Respuesta de Ingeni Services Group Limited
Albert Covington
Very impressed with the service I received from ingeni one phone call a couple of e-mails all sorted. Thank you

Respuesta de Ingeni Services Group Limited
Very timely and friendly service
Very timely and friendly service. Professional and courteous. Highly recommended.

Respuesta de Ingeni Services Group Limited
Te process took a little while but each…
Te process took a little while but each step was a positive one. Thanks Oscar

Respuesta de Ingeni Services Group Limited
What a great service from Ingeni…
What a great service from Ingeni services. After a small mishap in my car which I was upset about, Ingeni made the process of getting the repair done totally stress free. Communication was excellent and really quick. Now my car looks great again. Thank you for making things so straightforward.

Respuesta de Ingeni Services Group Limited
A very positive experience
You sometimes question when you take out extra insurance during a vehicle purchase - is it actually worth it? but having had the need to make a claim and how easy and effortless it was dealing with Ingeni i can say for once - it was worth it.
Claim was handle quickly, phone was answered immediately (that's a good sign to start off with), forms received immediately and once i put the claim in it was accepted within 24hrs.
was there a lot of info to pass on - yes - but that's the nature of the game - was it easy to complete - yes.

Respuesta de Ingeni Services Group Limited
Good experience
Good experience, friendly and helpful. Would recommend and use again.

Respuesta de Ingeni Services Group Limited
Very helpful & professional
Very helpful & professional.
Claim paid without any problems

Respuesta de Ingeni Services Group Limited
Great efficient service
Great efficient response. Made the claim, and had an answer within 24 hours. Can't ask more than that, thank you Sophie.

Respuesta de Ingeni Services Group Limited
The team were fantastic completely…
The team were fantastic completely professional. Clear communication and responsive. My main insurer Sabre made me feel like a problem rather than a victim of theft. The contrast was stark and as described bed by others. Oscar in particular understood, helped and advocated on my behalf. He was timely and fair. Its just as it should be. I would and do recommend them to everyone.

Respuesta de Ingeni Services Group Limited
Gap Insurance Claim
Once I realised I had taken out gap insurance, I phoned Ingeni who confirmed that it was valid to make a claim. Although the information they required me to send was onerous, it was very comprehensive and made me sit down and really think about the events in my accident. They kept me informed every step of the way, and even emailed me when the final amount was transferred to my bank.

Respuesta de Ingeni Services Group Limited
A trustworthy and supportive partner
Ingeni were very professional and helpful. The whole team, response time, transparent communication, follow up and support has been the best I have experienced of an insurance firm. I will recommend Ingeni always

Respuesta de Ingeni Services Group Limited
Good service
Good service. Prompt reply and acceptance of claim

Respuesta de Ingeni Services Group Limited

Respuesta de Ingeni Services Group Limited
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