Ingeni Services Group Limited  Opiniones 

303
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very efficient service. I needed to replace a tyre after a puncture. I called Ingeni to understand the claims process and forms were sent to me an hour later. I completed the forms with supporting e... Ver más

Valorada con 5 estrellas sobre 5

I took out Gap insurance with Ingeni when I bought my new car, unfortunately I was involved in a car accident and my car was written off. I contacted Ingeni and spoke with Oscar who was very helpful w... Ver más

Valorada con 5 estrellas sobre 5

I had any unfortunate road accident which resulted in a badly damaged tyre and alloy wheel. Fortunately, I had taken out Ingeni insurance when I purchased my car. My claim for the necessary replace... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have just taken out GAP insurance with Ash. He was very helpful, friendly and polite. Ash explained everything about GAP, he was very professional and knowledgeable. I am very happy with my experien... Ver más

La empresa ha respondido


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

303 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(303)

202 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ashlea and team were relentless in…

Ashlea and team were relentless in chasing an outcome for me. Cannot fault the custoner service from Ingeni. Would definitely recommend them to others.

20 de abril de 2026
Opinión espontánea
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Respuesta de Ingeni Services Group Limited

Thanks for the great feedback

Valorada con 5 estrellas sobre 5

I've just taken out GAP Insurance

I've just taken out GAP Insurance with Ingeni Services and am extremely pleased with the excellent service provided by Ashraf Miah. I'd already exchanged emails with him and spoken with him and we finalised all policy details by phone. Ash was professional, efficient and helpful throughout the whole process. He is a credit to Ingeni Services.

17 de abril de 2026
Opinión espontánea
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Respuesta de Ingeni Services Group Limited

Thank you

Valorada con 5 estrellas sobre 5

Swift and proactive

I dealt with Ashlea at Ingeni. She was very proactive in her communication and clearly outlined the claim process and what was expected of me in order to progress with the claim. All in all a very refreshingly pleasant experience and I’m very appreciative of how it has been handled.

17 de abril de 2026
Opinión espontánea
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Respuesta de Ingeni Services Group Limited

Thank you for the great feedback

Valorada con 5 estrellas sobre 5

Ingeni Insurance - worth every penny.

Purchased a number of policies from Ingeni Services when we purchased our new car. To be honest for us insurance is for ‘just in case’, but when a random couple of scratches appeared on the car, we were so pleased we had purchased a policy to cover this event. The service and outcome were great. Easy process, quick response and mobile booking to suit me. Highly recommended. 👍

1 de abril de 2026
Opinión espontánea
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Respuesta de Ingeni Services Group Limited

Thank you for the great feedback

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service - Alloy Wheel insurance. Very helpful advice from Clair throughout. Very quick referral to the repair technician. After the angst caused as a result of kerbing my alloy, the team and Clair in particular were superb.

8 de abril de 2026
Opinión espontánea
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Respuesta de Ingeni Services Group Limited

Thank you

Valorada con 5 estrellas sobre 5

I had a really positive experience with…

I had a really positive experience with Ingeni. From start to finish, the process was handled quickly and efficiently, which made a stressful situation much easier to deal with.

A special thank you to Oscar Fletcher, who was incredibly helpful throughout. He took the time to explain everything clearly and patiently, making sure I fully understood each step of the process.

Overall, excellent service and great communication — I would definitely recommend Ingeni to anyone considering their services.

10 de abril de 2026
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Respuesta de Ingeni Services Group Limited

Thanks for the excellent feedback

Valorada con 5 estrellas sobre 5

Helpful

The claim process was fairly straightforward and staff I dealt with have been friendly and helpful. Slightly disappointing that after claim is approved, it can take up to 30 working days for payment.
I would recommend this company

10 de abril de 2026
Opinión espontánea
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Respuesta de Ingeni Services Group Limited

Hi Alan, the majority of claims are paid directly to a 3rd party like a finance company or a car repair company. But, some are paid directly to policyholders like you and are always paid quickly. We say "within 30days" just in case we have anything in the way. We bank with Lloyds and the payment system has been unavailable a few times recently. And also, sometimes there are errors in the bank details we have, perhaps a typo, or a misheard digit of the account number or sort code. I expect you'll be paid very quickly. Call us if you haven't received payment in the next week. Regards, Jonathan,

Valorada con 5 estrellas sobre 5

Oscar fletcher

This company I can't fault, oscar fletcher dealt with my claim and explained everything with me in every phone call and email. A true asset to the company and he has a sense of humour haha.
I will definitely use this company again. Thank you. Louise

9 de abril de 2026
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Respuesta de Ingeni Services Group Limited

Thanks Louise!

Valorada con 5 estrellas sobre 5

Taken out a Gap insurance today with…

Taken out a Gap insurance today with Ingeni. It was simple to do and Ash Miah was so helpful and very pleasant to deal with. Great customer service efficient and very professional. Thank you.

7 de abril de 2026
Opinión espontánea
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Respuesta de Ingeni Services Group Limited

That's great news. Thank you.

Valorada con 5 estrellas sobre 5

Issue with Tyre

We had an issue with our new car and it was sorted, as soon as we submitted our claim form and evidence photos.
Very swift and excellent service.
Well done all concerned, especially Oscar our contact at ingeni.
Keep up the excellent work.

2 de abril de 2026
Opinión espontánea
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Respuesta de Ingeni Services Group Limited

Thank you!

Valorada con 5 estrellas sobre 5

Excellent and efficient

Excellent, friendly and professional service from initial phone call through to claim completion.

1 de abril de 2026
Opinión espontánea
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Respuesta de Ingeni Services Group Limited

Thank you

Valorada con 5 estrellas sobre 5

Ingeni have been excellent in dealing…

Ingeni have been excellent in dealing with my claim. The lady on the phone was very professional and helpful. The forms were relatively easy to complete and the reply and booking systems were excellent.

1 de abril de 2026
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Respuesta de Ingeni Services Group Limited

Thanks for the great review

Valorada con 5 estrellas sobre 5

GAP Insurance claim

Thank you to Ingeni Services for the excellent support provided following submission of a claim for GAP insurance. I dealt with Oscar, who must be commended for his professionalism and excellent delivery of customer service. He kept me updated throughout the process. I was never left wondering what was going on. My experience has been excellent. I would highly recommend Ingeni services. They offer a service truly worthy of emulation by other businesses. Thank you, Oscar. You all keep up the good work!!

1 de abril de 2026
Opinión espontánea
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Respuesta de Ingeni Services Group Limited

Thanks you for you excellent review. Oscar is delighted,

Valorada con 5 estrellas sobre 5

Ingeni are an excellent company to deal…

Ingeni are an excellent company to deal with.
Claiming is very simple easy process. Staff are great to deal with. I would like to thank Oscar for all his help.
If you are looking for tyre, wheel and paint insurance, I would highly recommend Ingeni.

27 de marzo de 2026
Opinión espontánea
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Respuesta de Ingeni Services Group Limited

Thanks for the great feedback

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, fast and efficient. Process explained and kept informed.
Thank you

27 de marzo de 2026
Opinión espontánea
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Respuesta de Ingeni Services Group Limited

Thank you

Valorada con 5 estrellas sobre 5

I have a tyre and alloy insureance.

I have a tyre and alloy insureance.
Just made a claim on my tyre. The process was prompt and had no issues in getting it approved. The customer care team was helpful and prompt. Clair from the team was very helpful.

27 de marzo de 2026
Opinión espontánea
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Respuesta de Ingeni Services Group Limited

Thank you

Valorada con 5 estrellas sobre 5

A fantastic service from Ingeni yet…

A fantastic service from Ingeni yet again. I delt with Oscar who gave clear instructions on how to make my claim, kept me informed on progress and arranged a speedy settlement. No quibbling once they had the information requested, my claim was processed within a day. I'm a very happy Customer.

27 de marzo de 2026
Opinión espontánea
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Respuesta de Ingeni Services Group Limited

Thanks!!

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