I've never had to claim for anything before, the staff were empathic, knowledgeable, friendly and very helpful. They guided me through every aspect of the claim and were very reassuring throughout.... Ver más
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Consulta las opiniones de los clientes
Very efficient service. I needed to replace a tyre after a puncture. I called Ingeni to understand the claims process and forms were sent to me an hour later. I completed the forms with supporting e... Ver más
I had any unfortunate road accident which resulted in a badly damaged tyre and alloy wheel. Fortunately, I had taken out Ingeni insurance when I purchased my car. My claim for the necessary replace... Ver más
La empresa ha respondido
I took out Gap insurance with Ingeni when I bought my new car, unfortunately I was involved in a car accident and my car was written off. I contacted Ingeni and spoke with Oscar who was very helpful w... Ver más
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The team who dealt with my case they…
The team who dealt with my case they were really helpful and I’ve had a very positive experience with GAP so far. They’ve been professional, responsive, and clear while dealing with my case.

Respuesta de Ingeni Services Group Limited
Would recommend
Great to deal with. Very simple process and a swift decision was made on my claim. All in all, a pleasant experience unlike others I’ve had with different providers. I would thoroughly recommend.

Respuesta de Ingeni Services Group Limited
An excellent and efficient company
Very impressed with Ingeni. I hit a pothole and ruined a tyre on my EV3. Within three days of putting in a claim I had a positive response. I would certainly recommend them to others. A fast and efficient service.

Respuesta de Ingeni Services Group Limited
Easy lines of communications
Easy lines of communications, prompt responses, no fuss, dealt with by humans (not bots). Can't fault them.

Respuesta de Ingeni Services Group Limited
Staff polite friendly and helpful
Staff polite friendly and helpful.
Excellent prompt service on both occasions I have claimed for a puncture. No quibble and paid in full.

Respuesta de Ingeni Services Group Limited
How customers should be dealt with
The service you receive is great. The claims are dealt with very quickly and you can always get hold of them to talk to
I would highly recommend them and take out this type of insurance again

Respuesta de Ingeni Services Group Limited
Ashraf was very helpful and punctual…
Ashraf was very helpful and punctual with call backs regarding my GAP insurance

Respuesta de Ingeni Services Group Limited
Ingeni - Great service
The Ingeni Team are always incredibly Professional - attentive to every question and extremely helpful. When I first looked at the claim form it was a little daunting but one phone call to the Ingeni Claims Team very quickly dispelled my concerns.
Only good comments to make about Ingeni

Respuesta de Ingeni Services Group Limited

Respuesta de Ingeni Services Group Limited
I found Ashraf courteous and patient…
I found Ashraf courteous and patient explaining gap insurance for my new car. Nothing was too much trouble and Ash explained everything I needed to purchase this vital top up, just in case. I would thoroughly recommend ingeni- Many thanks

Respuesta de Ingeni Services Group Limited
Friendly service from Ashraf Miah
Friendly service from Ashraf Miah. Quick and smooth service.

Respuesta de Ingeni Services Group Limited
Easily explained to me
Easily explained to me. I would definitely use and recommend ingeni to other people.

Respuesta de Ingeni Services Group Limited
So far so good
So far so good, the communication and ease of filling out documents has been great. Hopefully the next part will be as smooth.

Respuesta de Ingeni Services Group Limited
Sophie Poole dealt with my claim
Sophie Poole dealt with my claim, once you understand the process, it’s very smooth and efficient. Very happy

Respuesta de Ingeni Services Group Limited
I would highly recommend Ingeni, superb service!
I've used Ingeni a few times now as part of my alloy wheel and bodywork insurance via my PCP with Land Rover. I can't speak highly enough of the service from my initial conversation over the phone through to submitting the claim via Sophie Poole and Oscar Fletcher. They are both a credit to the company and made things very easy to sort. I would highly recommend Ingeni to everyone. Thanks again guys!

Respuesta de Ingeni Services Group Limited
Both Oscar and Sophie handled our claim…
Both Oscar and Sophie handled our claim quickly and efficiently, response times were very good and approval promptly received. Very good experience overall.

Respuesta de Ingeni Services Group Limited
Honestly unbelievable the service I…
Honestly unbelievable the service I recieved for my gap insurance. Highly recommend.

Respuesta de Ingeni Services Group Limited
Ash made things very easy and…
Ash made things very easy and understandable for myself with what I was purchasing which made me feel at ease.
Thank you and I hope I don’t ever need to speak to you again (in the nicest possible way!) ☺️

Respuesta de Ingeni Services Group Limited
Ashraf explained every thing clearly…
Ashraf explained every thing clearly and with great pateience

Respuesta de Ingeni Services Group Limited
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