Initial Washroom Hygiene UKOpiniones 

16.834
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Spirit of Springburn Stamp of Approval. These guys are efficient, the service is excellent and we were pleased when one of our Trustees set up the first meeting. I thought they'd charge a fortune bu... Ver más

Valorada con 5 estrellas sobre 5

Carl who is one of the Customer Service Representative in Birmingham has been coming to us since our store opened. Super friendly and helpful.Always willing to go the extra mile for us

Valorada con 5 estrellas sobre 5

Colin always comes in and helps with any enquiries, he goes out of his way to deliver the best customer service. if we need anything before he is due he will offer a solution. really happy with the se... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Colin Mitchell is great he’s very friendly always happy to have a chat and dose a great job well done Colin the caterpillar He’s always happy to help and if you come into work and having a bad day h... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios de saneamiento
  2. Servicio de business-to-business
  3. Servicio de recolección de residuos
  4. Estación de higiene
  5. Servicio de tratamiento de desechos

Sobre Initial Washroom Hygiene UK

Escrito por la empresa

We are one of the UK’s leading providers of washroom solutions, offering an extensive range of products and services to enhance your washroom, whilst ensuring your organisation complies with important legislation.

Contact Us

Setting the standard for Hygiene and delivering safer work, public and leisure spaces across the UK, since 1903

Local and Expert Response
Supporting our customers in a post-pandemic world, with an effective and fully compliant service built around their specific needs, and delivered by highly trained, RSPH accredited, local CDRs.
Innovative Solutions
Combining our expert understanding of human behaviour and how germs spread, to bring hygiene innovations to the market that are designed to help break the chain of transmission and support the very highest hygiene standards.
Technology
Technology integrated in our product range with no-touch and intelligent connected 'devices' that alert when refill is required as well as in our servicing, with full traceability of service delivery to provide the best customer experience possible.
Health & Safety
A company with a ‘World Class’ Health & Safety record.
Sustainability
A company focused on delivering sustainable operational solutions, and working towards zero customer waste to landfill across our full customer portfolio, and already achieved in England and Wales

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

17 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(16.834)

566 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Use Cathedral Hygiene

Despite being a contract customer for 6 years, the sanitary bins are overflowing, air fresheners are not being refilled, mats are not being changed and we've ran out of toilet rolls because promised contract deliveries did not arrive. They said they would do an emergency drop during service, but that did not arrive as well and no one called, so we had a full restaurant but had to close 4 out of 6 cubicles as it was too late to fetch Andrex. No ones picking up the phone to resolve. Just give you a case number, it's logged in the system etc....... Use Cathedral Hygiene instead. They pick up, whwn they rarely get it wrong.

11 de junio de 2026
Opinión espontánea
Logotipo de Initial Washroom Hygiene UK

Respuesta de Initial Washroom Hygiene UK

We appreciate you sharing your concerns regarding our service delivery and communication. We are truly sorry for the issues with our service.

This is not the level of service we strive for, and we are incredibly sorry for any inconvenience caused by this situation . We would like to rectify this immediately; please share your preferred contact details via Trustpilot or email marketing.uk@rentokil.com
Initial Washroom Hygiene.

Valorada con 5 estrellas sobre 5

Hedgewood school

Excellent service for both the nappies and sanitary bins by Angela

8 de junio de 2026
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Respuesta de Initial Washroom Hygiene UK

We're so glad you enjoyed our service. Thank you for your kind words!

Valorada con 5 estrellas sobre 5

Initial staff member conducting work…

Initial staff member conducting work within school, always arrives during his allocated time, conducts his work timeously and is professional and friendly with janitorial staff on site.

8 de junio de 2026
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Respuesta de Initial Washroom Hygiene UK

We're delighted to hear about your positive experience! We appreciate your kind words regarding our team member's punctuality, efficiency, and professionalism. Thank you for your feedback.

Valorada con 5 estrellas sobre 5

Amazing Andrew

Andrew calls with us, he’s absolute amazing, he’s always pleasant, professional and always a smile on his face. Nothing is too much trouble. Thank you Andrew.

8 de junio de 2026
Logotipo de Initial Washroom Hygiene UK

Respuesta de Initial Washroom Hygiene UK

We're so glad to hear about your positive experience! It's wonderful to know our team member is pleasant, professional, and always helpful. We appreciate your kind words.

Valorada con 5 estrellas sobre 5

We always get amazing service from…

We always get amazing service from Craig Thomson. He’s friendly and always smiling when he comes in.

8 de junio de 2026
Logotipo de Initial Washroom Hygiene UK

Respuesta de Initial Washroom Hygiene UK

We appreciate you sharing your positive feedback! We are delighted to hear that you consistently receive such friendly and amazing service.

Valorada con 5 estrellas sobre 5

Great services

Angela is always on time, friendly, and helpful. She is very flexible and always has a smile on her face. I really appreciate her positive attitude and the excellent service she provides. Thank you, Angela!

8 de junio de 2026
Logotipo de Initial Washroom Hygiene UK

Respuesta de Initial Washroom Hygiene UK

We are so happy to hear about your positive experience! We truly appreciate you sharing your kind words and excellent feedback.

Valorada con 5 estrellas sobre 5

Colin in Kirkcaldy....!

Colin comes into the Fife Council building as regular as clockwork. Always chatty, cheery and helpful. Nothing is too much bother for him and he is a good advertisement for his company.

8 de junio de 2026
Logotipo de Initial Washroom Hygiene UK

Respuesta de Initial Washroom Hygiene UK

We are so pleased to hear such positive feedback about our team member. It's wonderful to know they are providing excellent service. Thank you for sharing!

Valorada con 5 estrellas sobre 5

Initial staff who visited on…

Initial staff who visited on 05/06/2026(JOHN Carr) very knowledgeable and able to explain the product well. Advantages and disadvantages. Completely aware of health and safety. Well being

8 de junio de 2026
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Respuesta de Initial Washroom Hygiene UK

We are so pleased to hear about your positive experience with our team member. We appreciate you highlighting their knowledge and clear explanations.

Valorada con 5 estrellas sobre 5

The young man who attend the facility…

Gary Smart who attend the facility is so pleasant and polite.
Due to confidential sensitivity he is always mindful in considering the people using the building
He is very diligent and efficient in his role

8 de junio de 2026
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Respuesta de Initial Washroom Hygiene UK

We truly appreciate you sharing your positive experience. It's wonderful to hear that our team member is so pleasant, polite, and mindful of others. We value knowing their diligence is recognized.

Valorada con 5 estrellas sobre 5

Great Service always reliable

Great Service always reliable

Craig comes in and keeps all our toilets in very clean condition

8 de junio de 2026
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Respuesta de Initial Washroom Hygiene UK

We're so glad to hear you consistently receive great and reliable service. We appreciate your kind words about our team.

Valorada con 5 estrellas sobre 5

Friendly and helpful

13 de mayo de 2026
Logotipo de Initial Washroom Hygiene UK

Respuesta de Initial Washroom Hygiene UK

We appreciate you sharing your kind words! We're so glad to hear you find our team helpful and enjoy our visits. Thank you for your continued support.

Valorada con 5 estrellas sobre 5

Great service every week from Adam

Great service every week from Adam. Also helpful fixes everything when needed. Always has a smile and happy to help us.

2 de junio de 2026
Opinión espontánea
Logotipo de Initial Washroom Hygiene UK

Respuesta de Initial Washroom Hygiene UK

We appreciate you sharing your kind words! We're so glad to hear you find our team helpful and enjoy our visits. Thank you for your continued support.

Valorada con 5 estrellas sobre 5

Leoni is excellent

Leoni is excellent. Always friendly & has a very high work standard. She is a credit to your organisation.
Keep up the good work 😁
From the Management team at Spence Street Sports Centre

28 de mayo de 2026
Opinión espontánea
Logotipo de Initial Washroom Hygiene UK

Respuesta de Initial Washroom Hygiene UK

We are so pleased to hear such positive feedback about a member of our team. We truly appreciate you sharing your experience and kind words.

Valorada con 5 estrellas sobre 5

Bill does a great job

Bill does a great job. Always friending, polite and informative.

28 de mayo de 2026
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Respuesta de Initial Washroom Hygiene UK

We appreciate your feedback. We are happy to hear that our service was friendly, polite, and informative.

Valorada con 5 estrellas sobre 5

Great Service

Very reliable and friendly service from the lovely Simon.

25 de mayo de 2026
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Respuesta de Initial Washroom Hygiene UK

We're so glad you had a reliable and friendly experience with us! Thank you for your kind words.

Valorada con 5 estrellas sobre 5

Colin is a great guy always cheerful…

Colin is a great guy always cheerful and polite. He is also very professional and has a great work ethic.

28 de mayo de 2026
Logotipo de Initial Washroom Hygiene UK

Respuesta de Initial Washroom Hygiene UK

We appreciate your positive feedback! We're so glad to hear that you experienced cheerful, polite, and professional service.

Valorada con 5 estrellas sobre 5

Pleasant and always on time.

The operator is always prompt and courteous. Has followed our requested times for visits making things easier for all concerned.

27 de mayo de 2026
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Respuesta de Initial Washroom Hygiene UK

We're so glad to hear our operator is prompt and courteous, making visits easier. Thank you for your kind feedback!

Valorada con 5 estrellas sobre 5

Our operative Michael is splendid

Our operative Michael is splendid. Always finds me, reports any issue and informs me of any upcoming changes or / holiday. His communication with the customer service and building management team is greatly appreciated

7 de mayo de 2026
Logotipo de Initial Washroom Hygiene UK

Respuesta de Initial Washroom Hygiene UK

We're delighted to hear that our operative provides such excellent service, keeping you informed and communicating effectively. Thank you for your wonderful feedback!

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