Spirit of Springburn Stamp of Approval. These guys are efficient, the service is excellent and we were pleased when one of our Trustees set up the first meeting. I thought they'd charge a fortune bu... Ver más
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Consulta las opiniones de los clientes
Carl who is one of the Customer Service Representative in Birmingham has been coming to us since our store opened. Super friendly and helpful.Always willing to go the extra mile for us
Colin always comes in and helps with any enquiries, he goes out of his way to deliver the best customer service. if we need anything before he is due he will offer a solution. really happy with the se... Ver más
La empresa ha respondido
Steve is always friendly, reliable and professional. He comes in regularly to service and change the nappy bins and always gets the job done without any fuss. He’s polite, approachable and clearly tak... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicios de saneamiento
- Servicio de business-to-business
- Servicio de recolección de residuos
- Estación de higiene
- Servicio de tratamiento de desechos
Sobre Initial Washroom Hygiene UK
Escrito por la empresa
We are one of the UK’s leading providers of washroom solutions, offering an extensive range of products and services to enhance your washroom, whilst ensuring your organisation complies with important legislation.
Contact UsSetting the standard for Hygiene and delivering safer work, public and leisure spaces across the UK, since 1903
- Local and Expert Response
- Supporting our customers in a post-pandemic world, with an effective and fully compliant service built around their specific needs, and delivered by highly trained, RSPH accredited, local CDRs.
- Innovative Solutions
- Combining our expert understanding of human behaviour and how germs spread, to bring hygiene innovations to the market that are designed to help break the chain of transmission and support the very highest hygiene standards.
- Technology
- Technology integrated in our product range with no-touch and intelligent connected 'devices' that alert when refill is required as well as in our servicing, with full traceability of service delivery to provide the best customer experience possible.
- Health & Safety
- A company with a ‘World Class’ Health & Safety record.
- Sustainability
- A company focused on delivering sustainable operational solutions, and working towards zero customer waste to landfill across our full customer portfolio, and already achieved in England and Wales
Información de contacto
Compass House, Crawley, RH10 9PY, West Sussex, Reino Unido
- 08082716831
- marketing.uk@rentokil.com
- initial.co.uk/washroom-services
4,9
Excelente
17 mil opiniones
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Respuesta de Initial Washroom Hygiene UK
We're happy to hear that you had a positive experience! Thank you for taking the time to leave us this wonderful feedback.
Excellent service
Gary Smart our initial cdr is very helpful and polite to staff always on time and his bins are always spotless,he is a credit to your company and we think very highly of him,
24 de abril de 2026
Respuesta de Initial Washroom Hygiene UK
We appreciate you taking the time to share your positive experience. It's great to hear that our team member is helpful and provides excellent service. We value knowing that their efforts are recognised. Thank you!
Great service from Carl as always
Always an efficient and great service !
Carl is an asset to the company and is consistently friendly and engages in conversation !
Never have an issue or any problems with initial, and we have asked for more than 1 time a month pick up and within the week they sent someone to discuss the change and sort everything out ! Great company !
1 de abril de 2026
Respuesta de Initial Washroom Hygiene UK
We're happy to hear that you consistently receive efficient service! It's great to know that our team is friendly and helpful. We appreciate your positive feedback regarding the pickup service and are glad we could accommodate your needs. Thank you!
It's always nice to see Colin
It's always nice to see Colin, he's always got a smile for us and says hello to all the staff and children. It's a pleasure to have him visit.
22 de abril de 2026
Respuesta de Initial Washroom Hygiene UK
We're happy to hear that the visits are a positive experience! It's great to know that the staff and children appreciate the friendly interactions. We appreciate your positive feedback.
Always polite and professional
Always polite and professional and does a fantastic job every visit.
23 de abril de 2026
Opinión espontánea
Respuesta de Initial Washroom Hygiene UK
We appreciate you taking the time to share your positive experience! We're so glad to hear you consistently receive polite and professional service.
Carl is a real gentleman and a real…
Carl is a real gentleman and a real asset to your company.
He is always polite and nothing is too much trouble.
Keep up the good work thank You
23 de abril de 2026
Respuesta de Initial Washroom Hygiene UK
We appreciate you sharing your positive experience! We're so glad to hear that our team member is polite and helpful. Thank you for your kind words and feedback.
Raymond always comes in cheery and does…
Raymond always comes in cheery and does a grand job! He explains what he is in to do that day and any changes to the service.
20 de abril de 2026
Respuesta de Initial Washroom Hygiene UK
We're happy to hear that you had such a wonderful experience! It's great to know that the service was well-explained and performed to your satisfaction. Thank you for your positive feedback!
Respuesta de Initial Washroom Hygiene UK
We appreciate you sharing your positive experience. We're happy to hear that you found the service efficient and the team member friendly.
Friendly and professional service from
Friendly and professional service from
Colin, always greeted with a smile nothing is too much trouble.
22 de abril de 2026
Respuesta de Initial Washroom Hygiene UK
We appreciate your positive feedback. We are so happy to hear that you experienced friendly and professional service and that nothing was too much trouble.
Excellent service
Colin is fantastic, always going the extra mile for us if we need him to.
22 de abril de 2026
Respuesta de Initial Washroom Hygiene UK
We're happy to hear that you had a fantastic experience! It's great to know that our team member's efforts are appreciated. Thank you for your positive feedback.
A quick efficient service with staff…
A quick efficient service with staff who always smile when they come to visit. Minimal fuss, always getting the job done :) Kevin has been particularly delightful on his last few visits. Always stopping for a chat!
22 de abril de 2026
Respuesta de Initial Washroom Hygiene UK
We're happy to hear that you found our service quick and efficient! It's great to know that our staff's positive attitude and dedication to their work made a difference. We appreciate your kind words.
Excellent Service Friendly service from people who…
Friendly service from people who respect our work place and always show patients and kindness to our staff and pupils.
22 de abril de 2026
Respuesta de Initial Washroom Hygiene UK
We're happy to hear that our team provides friendly service and treats everyone with respect, patience, and kindness. Thank you for your positive feedback!
Great Customer Service
We always have a nice experience when your staff come to our school. Your staff are always pleasant, happy and efficient.
22 de abril de 2026
Respuesta de Initial Washroom Hygiene UK
We appreciate you sharing your kind words! We're so glad to hear that you consistently have a positive experience with our pleasant, happy, and efficient team at your school.
Excellent Service
When Colin visits he is very friendly and professional.
Very efficient service every time. Thanks Colin.
22 de abril de 2026
Respuesta de Initial Washroom Hygiene UK
We appreciate you sharing your positive experience. We're happy to hear that you find the visits friendly and efficient. Thank you for your feedback!
We pay for logo mat they have using the…
We pay for logo mat they have using the old normal mat
we still paying for it i couldnt get any answer from the customer service
18 de febrero de 2026
Opinión espontánea
Respuesta de Initial Washroom Hygiene UK
Hello, Thank you for bringing this to our attention. This is not the level of service we strive for, and we are incredibly sorry for any inconvenience caused by this situation . We would like to rectify this immediately; please share your preferred contact details via Trustpilot or email marketing.uk@rentokil.com
Initial Washroom Hygiene.
Respuesta de Initial Washroom Hygiene UK
We're glad you enjoyed your experience with us. Thank you for sharing your positive feedback; it means a lot to us.
Great overall experience as always from…
Great overall experience as always from Tomo
9 de abril de 2026
Respuesta de Initial Washroom Hygiene UK
We're glad you enjoyed your experience with us. Thank you for sharing your positive feedback; it means a lot to us.
CARL IS A TOP BLOKE ALWAYS POLITE WHEN…
CARL IS A TOP BLOKE ALWAYS POLITE WHEN COMING IN OUR SHOP
20 de abril de 2026
Respuesta de Initial Washroom Hygiene UK
We appreciate you taking the time to share your positive experience. We're so glad to hear that our team member was polite during your visits!
Always top class and friendly service…
Always top class and friendly service from Carl. Very quick, honest and funny. Thanks Carl! You’re the best!!
20 de abril de 2026
Respuesta de Initial Washroom Hygiene UK
We appreciate you taking the time to leave us this fantastic review. We are so happy to hear that you consistently receive top-class and friendly service.
Karl is always super friendly and kind.
14 de abril de 2026
Respuesta de Initial Washroom Hygiene UK
We're happy to hear that you found our team member to be friendly and kind. We appreciate your positive feedback!
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