Inconvenient, yet Excellent experience! I ordered a necklace as a gift that had personal meaning for a dear friend. When the necklace arrived, it was in a completely different color scheme. I followed... Ver más
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Inconvenient, yet Excellent experience! I ordered a necklace as a gift that had personal meaning for a dear friend. When the necklace arrived, it was in a completely different color scheme. I followed... Ver más
La empresa ha respondido
Delivery took some time. However the team were absolutely helpful in replying to my questions. I did end up getting wrong size. However they did a great job in sending me another one. Just shipping fe... Ver más
UPDATE I have been contacted and they are in the process of sending me a replacement hat. They were very quick to address this issue. I recently purchased 2 men's hats. One of the hats (Pink) arri... Ver más
La empresa ha respondido
Very efficient service and really helpful as the ring sizes we required weren't listed but I was able to email them to get the correct sizes. Rings are good value for money and very comfortable to w... Ver más
Innovato Design (formerly Dierro) offers innovative jewelry, rings, pendants and glow in the dark necklaces.
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Ha contestado el 80% de las opiniones negativas
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Great customer service came before christmas please with item and my daughter loved the ring would recommend
I made my purchase on November 24 2022 and it was scheduled to arrive before Christmas which I had planned to propose to my partner on Christmas day. Unfortunately, my order was lost along the way and I did not receive it until mid-January. I am still rating 4/5 because customer service was amiable and they took all the steps to ensure I got my product. Although I didn't get to propose the way I originally planned, I took this as an opportunity to do something more meaningful. I would also like to add that due to the affordable price, I was able to prepare a very special moment for my partner over a fancy dinner and a customized ring box matching her tastes. If your partner truly loves you and doesn't expect you to go bankrupt over a ring (assuming you're unable to drop thousands on a single ring) I absolutely recommend Innovato.
I found that the item was delayed at Heathrow Airport for well over a week so disappointed there but when items did arrive really pleased
Great customer service! And responded quickly to my concerns.
I received my ring this past Thursday, and my future husband loves it! It took a while to come in, but that was the most of my concern. Ordering it was easy, as well as tracking it. Thank you!
Looks excellent. The diameter was smaller than I realized. I bought it for a 6 year old and I will need to sew combs or add a strap for it to stay on his head. The quality is very nice. He loves it.
Received my order in a timely fashion. And the quality was well-represented by the images of the piece online.
Rook longer to arrive than expected but we are in uncertain times.
I ordered 2 items for family members for Christmas. Both items by no means were as described on website. The black stainless steel necklace was not only cheap looking but 1/2 in short and didn’t come with velvet bag. The Celtic tree necklace was more pot metal cheap plastic then stainless steel. I was not going to give these items as gifts. Too embarrassed. If wanting to get a refund I had to send items back on my dime and my valuable time. And partial refund was a joke and didn’t happen either. I contacted PayPal and they drop the ball on this nightmare as well. both items went to the trash so I’m hoping this $40.34 review reaches others not to buy from this company!

Respuesta de Innovato Design
We love our rings. Mine needs to be a half size bigger . How do I arrange for that exchange? Your service and quality are very good. Delivery was fast . Ordering was easy and prices are fair. We will use your products again. Thank you !
When I realised that I'd made an error with my order, they were quick to respond to my email and very helpful in allowing me to rectify it. I absolutely love my fiancé's ring, it is amazing.
Would highly recommend this company.
I loved the time-frame from order to delivery and the quality of the items is so good!
Communication from the seller is excellent. And so was my purchase. My rings matched pictures and descriptions. They exceeded my expectations. Thanks!
Arrived quickly well wrapped and good quality. Have ordered before and would again
It was very beautiful and just like what I saw online to order and I will let people know where to order crowns from for pageants and prom or whatever their needs are
Loved the Rings but took awhile to get them. I was worried they wouldn't get here in time.
Amazing.. Ty so much for such a speedy delivery. The crown I ordered is absolutely BEAUTIFUL!
The rings are wonderful. If i had one complaint its that they dont do .5 so the ring is a tad bit bigger than needed but other than that they are beautiful and fit nicely.
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