Received my items last week, was really disappointed with the quality so requested a return and refund including postage. After a couple of emails asking me irrelevant questions I have not heard from... Ver más
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Consulta las opiniones de los clientes
I have been buying their rings for several years. They charge only shipping which I am sure must include a bit of money for their merchandise. Their rings are beautiful and do not fall apart or tarnis... Ver más
Its a huge SCAM!! On the 6th of May 2025, I placed an order for some rings & paid €25 as delivery charge. I didn't receive any transaction notification even though my card was debited through pay-pa... Ver más
La empresa ha respondido
Items never arrived. Box was returned to sender due to insufficient address even though everything was filled out correctly when I purchased everything EDIT: Changing to 2 Stars because seller ha... Ver más
La empresa ha respondido
Información sobre la empresa
Información de contacto
Queensgate House, 23 North Park Road, HG1 5PD, Harrogate, Reino Unido
- +1 (818) 538-9977
- info@silkandcotton.store
- silkandcotton.store
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Poor customer service
Received my items last week, was really disappointed with the quality so requested a return and refund including postage. After a couple of emails asking me irrelevant questions I have not heard from the customer service team again
Quailty wasnt what i thought
The ring i bought looked nothing like the one i got. It looks like more of a printed design than a hand crafted design
It’s a scam
It’s a scam, bought rings the pictures are with gems the rings come with a sticker for the gem band in the middle of male rings and plastic gems for the women’s! Do not buy!
I have been buying their rings for…
I have been buying their rings for several years. They charge only shipping which I am sure must include a bit of money for their merchandise. Their rings are beautiful and do not fall apart or tarnish or turn color. They fit quite well and I am astounded they could provide this kind of quality for the price they charge. They have never been late with their deliveries and never made a mistake in sizes. I recommend them 1,000 per cent. We should all be so lucky to have these kind of sellers everywhere on the internet. My total consumption must be close to 20 or so rings.
Great
Ordered 2 freebie rings, nice quality, nice fit. Ordered a few more, again, nice quality, one was the wrong size, let them know, they sent the proper size very quickly and I got to keep the wrong size as well.
I just received 4 rings from Silk and…
I just received 4 rings from Silk and Cotton and they are really nice I will be giving them to my nieces for Christmas and I think they will be very happy with them I highly recommend purchasing from them the product is very nice and the Customer Service is great I will definitely be ordering from them again
RIPOFF RINGS!! Do not buy!!!
RIPOFF! Printed image of tiger eye on a cheap black metal ring. Says they’re free but pay shipping for $20. Total frauds. Uniuni was on the envelope JERRY(001)-YASFBARA was on the envelope and Silk & Cotton was on a card inside. I wish I could show you a picture of how horrible and absolutely fraudulent this is!!! Do not buy from these people!!
They do dropshipping. I don't recommend
I placed an order back in June when they offered "free" rings. I paid shipping £36.95 as they were 8 rings so shipping was for each item. We're in August, parcel not here.
I contact them, and fair enough, is an error in the delivery address however seller is not willing to help at all.
Very useless and unhelpful customer service.
Amazing in quality and customer service. Will definitely order more in the future
Ordered a few products from them as gifts and they were well received with great quality! Customer service was excellent in providing assistance and allowed for issues to be resolved immediately.
Great Customer Service and Excellent Quality
I thought customer service was excellent. When I thought I ordered the bracelet too small, they changed it to a larger one. When that larger one turned out to be too large, I requested to return it for the smaller one. I am still waiting for a response to that request, but given their policies I've read, it should be no problem. The quality is great. I love the bracelet and it will clearly last a long time. The styles are amazing, too. I strongly recommend!
Is what it says.
I ordered 2 in june off of the free ring pay shipping thing. Quality on the first 2 was what i expected by the picture. The order comes in very small package through usps (usa) took about 10 days. Ordered 2 more in July they took an extra day, the rings were smaller size, looked a little less then the pictures. But overall both orders came and not disappointed.
The postal company they use have lost…
The postal company they use have lost my package and they are making zero effort to try and find it. It's been lost for 9 days now and I have had no updates
IT'S A HUGE SCAM!
Its a huge SCAM!! On the 6th of May 2025, I placed an order for some rings & paid €25 as delivery charge. I didn't receive any transaction notification even though my card was debited through pay-pal. 2days later, I get a refund notification from pay-pal for €5, which I thought was odd, but still I kept hoping there may have been an error in processing the actual cost of delivery.
Fast forward to today 19/06/25, over a month after I placed the order, still no rings, no notification whatsoever and I'm still out of pocket for €20.
PLEASE DO NOT ORDER ANYTHING FROM THIS SITE.

Respuesta de Silkandcotton
My beautiful ring turned out to be two…
My beautiful ring turned out to be two rings. Very, very happy with the product and the overall customer service
The shipping time is extremely long
The shipping time is extremely long. I made an order almost two weeks ago and it hasn't arrived yet.
Great customer service.
I ordered six rings, one of which was the wrong size. I contacted them and they sent a new one within a couple of days. They were very helpful and kind and the rings look great for the price.
Not tungsten carbide rings…
Good quality tungsten carbide rings pics, but they are thin and not tungsten carbide. Ok, they give them as a deal only at the shipping price but the same rings bought on Aliexpress in China have cheaper shipping and lower total price.
Avoid!!
This business is a clear scam don’t order!!! The rings are terrible quality and broke apart in a matter of days
Jewelry is exquisite and service is impeccable
Jewelry is exquisite and service is impeccable !!! Thank you for quickly responding and replacing a damaged piece !! Greatly appreciated ! I have already placed another order !!!
Great experience
I wanted to take a moment to share an update regarding my recent review. Customer service contacted me promptly after my initial inquiry, demonstrating excellent responsiveness. They took the time to listen to my concerns thoroughly and were genuinely committed to finding a solution.
I really appreciated how they addressed the issue at hand with respect and professionalism. Their efforts not only resolved my situation to my satisfaction but also showcased their dedication to ensuring a positive customer experience. The resolution they provided was tailored to meet my needs, which I found incredibly accommodating.
Overall, I was impressed with the way my concerns were handled, and it gave me confidence in their service. I look forward to continuing to do business with them in the future, knowing they prioritize their customers well.

Respuesta de Silkandcotton
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