Silkandcotton Opiniones 

87
TrustScore: 3 sobre 5

3,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Received my items last week, was really disappointed with the quality so requested a return and refund including postage. After a couple of emails asking me irrelevant questions I have not heard from... Ver más

Valorada con 5 estrellas sobre 5

I have been buying their rings for several years. They charge only shipping which I am sure must include a bit of money for their merchandise. Their rings are beautiful and do not fall apart or tarnis... Ver más

Valorada con 1 estrellas sobre 5

Its a huge SCAM!! On the 6th of May 2025, I placed an order for some rings & paid €25 as delivery charge. I didn't receive any transaction notification even though my card was debited through pay-pa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Items never arrived. Box was returned to sender due to insufficient address even though everything was filled out correctly when I purchased everything EDIT: Changing to 2 Stars because seller ha... Ver más

La empresa ha respondido

Información sobre la empresa


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

87 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,1

Todas las opiniones

(87)

10 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Poor customer service

Received my items last week, was really disappointed with the quality so requested a return and refund including postage. After a couple of emails asking me irrelevant questions I have not heard from the customer service team again

6 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

It’s a scam

It’s a scam, bought rings the pictures are with gems the rings come with a sticker for the gem band in the middle of male rings and plastic gems for the women’s! Do not buy!

1 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been buying their rings for…

I have been buying their rings for several years. They charge only shipping which I am sure must include a bit of money for their merchandise. Their rings are beautiful and do not fall apart or tarnish or turn color. They fit quite well and I am astounded they could provide this kind of quality for the price they charge. They have never been late with their deliveries and never made a mistake in sizes. I recommend them 1,000 per cent. We should all be so lucky to have these kind of sellers everywhere on the internet. My total consumption must be close to 20 or so rings.

20 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great

Ordered 2 freebie rings, nice quality, nice fit. Ordered a few more, again, nice quality, one was the wrong size, let them know, they sent the proper size very quickly and I got to keep the wrong size as well.

17 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I just received 4 rings from Silk and…

I just received 4 rings from Silk and Cotton and they are really nice I will be giving them to my nieces for Christmas and I think they will be very happy with them I highly recommend purchasing from them the product is very nice and the Customer Service is great I will definitely be ordering from them again

19 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

RIPOFF RINGS!! Do not buy!!!

RIPOFF! Printed image of tiger eye on a cheap black metal ring. Says they’re free but pay shipping for $20. Total frauds. Uniuni was on the envelope JERRY(001)-YASFBARA was on the envelope and Silk & Cotton was on a card inside. I wish I could show you a picture of how horrible and absolutely fraudulent this is!!! Do not buy from these people!!

10 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

They do dropshipping. I don't recommend

I placed an order back in June when they offered "free" rings. I paid shipping £36.95 as they were 8 rings so shipping was for each item. We're in August, parcel not here.

I contact them, and fair enough, is an error in the delivery address however seller is not willing to help at all.

Very useless and unhelpful customer service.

20 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service and Excellent Quality

I thought customer service was excellent. When I thought I ordered the bracelet too small, they changed it to a larger one. When that larger one turned out to be too large, I requested to return it for the smaller one. I am still waiting for a response to that request, but given their policies I've read, it should be no problem. The quality is great. I love the bracelet and it will clearly last a long time. The styles are amazing, too. I strongly recommend!

24 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Is what it says.

I ordered 2 in june off of the free ring pay shipping thing. Quality on the first 2 was what i expected by the picture. The order comes in very small package through usps (usa) took about 10 days. Ordered 2 more in July they took an extra day, the rings were smaller size, looked a little less then the pictures. But overall both orders came and not disappointed.

5 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

IT'S A HUGE SCAM!

Its a huge SCAM!! On the 6th of May 2025, I placed an order for some rings & paid €25 as delivery charge. I didn't receive any transaction notification even though my card was debited through pay-pal. 2days later, I get a refund notification from pay-pal for €5, which I thought was odd, but still I kept hoping there may have been an error in processing the actual cost of delivery.
Fast forward to today 19/06/25, over a month after I placed the order, still no rings, no notification whatsoever and I'm still out of pocket for €20.
PLEASE DO NOT ORDER ANYTHING FROM THIS SITE.

6 de mayo de 2025
Opinión espontánea
Logotipo de Silkandcotton

Respuesta de Silkandcotton

Hi,
Thank you for letting us know about this. I looked into your order and can see a partial refund was given as 1 out of the 4 products in your order was unavailable. I can see that the rest of your order was shipped and a shipping confirmation email was sent. The order should have been delivered by now. We always offer a free reshipment or refund when a parcel is lost in transit. I can see that you have not sent us an email about this before, so we have had no chance to solve it.

Valorada con 5 estrellas sobre 5

Great customer service.

I ordered six rings, one of which was the wrong size. I contacted them and they sent a new one within a couple of days. They were very helpful and kind and the rings look great for the price.

4 de abril de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Not tungsten carbide rings…

Good quality tungsten carbide rings pics, but they are thin and not tungsten carbide. Ok, they give them as a deal only at the shipping price but the same rings bought on Aliexpress in China have cheaper shipping and lower total price.

26 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid!!

This business is a clear scam don’t order!!! The rings are terrible quality and broke apart in a matter of days

10 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

I wanted to take a moment to share an update regarding my recent review. Customer service contacted me promptly after my initial inquiry, demonstrating excellent responsiveness. They took the time to listen to my concerns thoroughly and were genuinely committed to finding a solution.

I really appreciated how they addressed the issue at hand with respect and professionalism. Their efforts not only resolved my situation to my satisfaction but also showcased their dedication to ensuring a positive customer experience. The resolution they provided was tailored to meet my needs, which I found incredibly accommodating.

Overall, I was impressed with the way my concerns were handled, and it gave me confidence in their service. I look forward to continuing to do business with them in the future, knowing they prioritize their customers well.

19 de diciembre de 2024
Opinión espontánea
Logotipo de Silkandcotton

Respuesta de Silkandcotton

Hi,

Thank you for reaching out and providing your feedback. Upon reviewing our correspondence, I would like to address the following points:

Based on the image you provided via email, it appears that you received the ring design you originally ordered.

While we were happy to offer a refund due to the issue you mentioned with the ring size, we requested an image showing the ring’s diameter to verify the discrepancy. This step was necessary to confirm that the size you received was incorrect. As we did not receive the requested image, we were unable to validate the sizing issue and, therefore, could not process the refund immediately.

We value your understanding and are here to assist further if needed. Please don’t hesitate to provide the requested details or let us know how we may assist you further.

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