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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic company to deal with. Customer service was spot on with communication, suggestions and assisting me throughout my purchase. I needed a quick turn around and assist with design for a wedding... Ver más

Valorada con 5 estrellas sobre 5

We needed a replacement small part for our Aurora 35. Contacted Instashade and they provided a replacement free of charge. Excellent service. Their products are fantastic - we have had our for about 6... Ver más

Valorada con 5 estrellas sobre 5

We have 2 Eclipse V2 Cantiliver Parasols that were installed in 2018. They have performed perfectly until a problem arose a few weeks ago when the lifting cable trapped in one parasol. Despite the age... Ver más

Valorada con 4 estrellas sobre 5

Ordered a Cafe range parasol and cover. The parasol came quickly but the cover didn't arrive. I emailed and found it was out of stock which I was unaware of. Subsequent waiting and emails and still no... Ver más

Información sobre la empresa

  1. Tienda de muebles de exterior

Escrito por la empresa

Elevate your outdoor space with refined, design-led shading solutions from Instashade Parasols. Blending style with smart functionality, our parasol and pergola collections are created to enhance both homes and commercial spaces with ease and elegance. As a family-run business with over 20 years of experience, we’re proud to offer industry-leading products alongside a friendly, reliable service. We believe great outdoor design should feel effortless, and we work closely with our customers to help bring their vision to life. From private gardens to large hospitality settings, Instashade Parasols provides considered shading solutions that bring comfort, style, and lasting quality to every outdoor space.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

32 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(32)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Aurora!

I ordered an Aurora cantilever parasol for my pool area and the team couldn’t have been more helpful. They helped me decide the size, the colour and the position of the parasol. The guys who came to install it were extremely professional and helpful and I couldn’t have wished for a smoother process. Thank you Instashade.

10 de julio de 2024
Opinión espontánea
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Respuesta de Instashade

Thank you Natalia for your review, much appreciated.

Valorada con 5 estrellas sobre 5

Buying a parasol

We bought a parasol from Instashade. It was with us three days after the order was submitted. The staff were extremely helpful and friendly and the service superb. Highly recommended.

16 de mayo de 2024
Opinión espontánea
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Respuesta de Instashade

Thank you for the review Nigel

Valorada con 5 estrellas sobre 5

An understanding and good company selling high quality products.

We bought a table sunshade at Chelsea Flower Show from InstaShade but ordered one too big for our courtyard. I contacted the company and nothing was too much trouble to get the right size to us. The two men in the van that delivered the new sunshade could not have been more helpful and had it all set up and checked before they left with the larger one. The van had been diverted to our house and although it was our mistake the company sorted it out very quickly
We are very pleased with the new smaller sunshade. I recommend InstaShade without hesitation. They are a pleasure to do business with. Pop

14 de junio de 2024
Opinión espontánea
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Respuesta de Instashade

We really appreciate your review James.

Valorada con 5 estrellas sobre 5

Technic Pergola

Instashade have been a pleasure to work with from the off set. Amanda was very helpful throughout and the fitting team were professional and competent. I couldn’t be happier with my new pergola! The quality of the product they have delivered at a reasonable price is second to none.
Thank you instashade for creating the perfect outdoor living space.

10 de mayo de 2024
Opinión espontánea
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Respuesta de Instashade

Thank you for your review Alex and so glad you are loving your pergola.

Valorada con 5 estrellas sobre 5

Excellent experience all round!

Reliable and durable parasols that look fantastic. Instashade’s installation and customer service teams are also brilliant- Amanda in particular is super helpful and efficient. Thank you Instashade!

13 de marzo de 2024
Opinión espontánea
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Respuesta de Instashade

Thank you for your review

Valorada con 5 estrellas sobre 5

A customer focussed company

The company was very flexible when we identified an issue with our original order and agreed to change the item on the same terms. They had stored the original order for months. Delivery arrangements were smoothly and efficiently organised. They two men who came with the delivery were very pleasant and gave a full briefing on how to use the parasol. I have no question in recommending the company. Very customer focussed.

3 de noviembre de 2023
Opinión espontánea
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Respuesta de Instashade

Alan we appreciate your review, Thank you!

Valorada con 5 estrellas sobre 5

Simply beautiful

We bought an instashade parasol a few years ago for the back garden and the quality is exceptional two years on and it looks as good as new. The only issue we had is the acid from the pigeon poo on the stabilisers but we have spray painted them so they dont look too bad.

10 de octubre de 2023
Opinión espontánea
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Respuesta de Instashade

Thank you for your review Vanessa

Valorada con 5 estrellas sobre 5

Eclipse parasols from Instashade

We recently ordered two cantilever parasols from Instashade. After thoroughly researching online to find out what a cantilever parasol actually was, we knew these were what we needed and we were amazed to find out just how amazing the Eclipse models from Instashade are! The knowledgeable staff talked us through the whole process of what our best options were. Their professional installation too, has perfected our outdoor dining space for our guests. Special thanks to Amanda and the team at Instashade.

25 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing

Great company providing high quality parasols - bought the Aurora and I can't fault it!
Brilliant communication throughout with Amanda who made the whole process a breeze - Thank you Amanda and Instashade for the brilliant service

2 de octubre de 2023
Opinión espontánea
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Respuesta de Instashade

Thank you for your review David

Valorada con 5 estrellas sobre 5

5* service from start to finish

From start to finish the service we received was excellent. The product was every bit as good as we imagined it to be.

8 de septiembre de 2023
Opinión espontánea
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Respuesta de Instashade

Thank you for your review Stephanie.

Valorada con 5 estrellas sobre 5

Great product and great service.

We purchased an Eclipse a couple of years ago and are delighted.
Its worth every penny. Great product and great service.

31 de mayo de 2022
Opinión espontánea
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Respuesta de Instashade

Thank you Peter your review is much appreciated.

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