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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought one of their insulated bags last month for weekend trips with the family, and honestly it's transformed how we travel. Everything stays at the right temperature, the exterior doesn't sweat ev... Ver más

Valorada con 1 estrellas sobre 5

Total sham of a company. Is Chinese-based, rather than UK as they claim on their website which explains the long transit delays. Followed up after hearing nothing after 10 days and was told it had b... Ver más

Valorada con 5 estrellas sobre 5

Ordered on Tuesday, received Friday morning. The lunch box was well packaged in bubble wrap. I've used it for meal prep three times now and nothing has shifted or leaked during transport. The compartm... Ver más

Valorada con 1 estrellas sobre 5

Item was in stock but took over 16 days to arrive Misleading info this is NOT a British company the items come from China Item arrived and not as described, instead of stainless steel it was plast... Ver más

Información sobre la empresa


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

56 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,5

Todas las opiniones

(56)

21 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Cannot believe it this happens here in…

Cannot believe it this happens here in the UK. I've purchased a insulted lunch box for hot food. It took weeks to be shipped from China. and I received nothing as described. And I am not receiving any response to my emails. Phone number is fake. probably the return address is fake! Seems no way to get my money back! I will have to go to solicitor for some advice. It is really bad experience!

4 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID THIS COMPANY

AVOID THIS COMPANY

They are avoiding emails. I have returned items with my own money and they refused to refund my money. Appalling company. Fraud. Insensitive. Stealing innocent customers money! I hope everyone reads the review before making any purchase

11 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID!

Ordered kid's insulating lunch bag which arrived after several weeks. The quality was poor (cheap and flimsy material). Tried to arrange for a return, but the business is not registered to the address on the returns page of their website (there are many businesses registered to that address, none of which are Insulated Kingdom). The number they provide is also fake.

14 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BUY!

As stated on other reviews. Do not buy. They have not replied to any of my emails and phone number does not exist. Products are not British, they are being shipped from China. The company is a scam. DO NOT BUY FROM THIS COMPANY.

24 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Yep this is a fake company DO NOT BUY

Yep this is a fake company the products arrive from China - eventually
Wrong item received. Awful colour nothing like what I ordered
Website fools you into thinking this is a UK item and ships from a UK company- London address is fake.

16 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Insulated Lunch Bag

I purchased an Insulated Lunch bag which is too small and requested a return and refund. The firm very kindly offered to send the slightly bigger version free of charge and keep the original item. All resolved within 4 days.
Amazing Customer service.

1 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really good customer service

Really good customer service. I ordered the wrong colour by mistake, got in touch with them, and they replied really quickly and sorted it out. The lunch box is great as well!

7 de abril de 2025
Valorada con 5 estrellas sobre 5

I bring it to work every day it keeps…

I bring it to work every day it keeps my lunch fresh and surprisingly warm (or cold) for hours. I can easily fit my lunch box, a bottle, and a couple of snacks in there. It’s lightweight, easy to wipe clean, and honestly, the design is nicer than I expected. Definitely a solid buy super handy and does exactly what I need

10 de abril de 2025
Valorada con 5 estrellas sobre 5

Super products + great company

Delivery was fast, the product is fully made of metal, and the customer service was incredibly friendly and helpful throughout. Overall, a fantastic experience!

30 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered from Ireland and wasn’t sure…

Ordered from Ireland and wasn’t sure how long it would take but delivery was quicker than expected! The bottle arrived well packaged, looks great, and keeps my tea hot.

The quality feels premium, and the design is really sleek. Definitely worth it, I’ll be ordering one for my sister next

4 de abril de 2025
Valorada con 1 estrellas sobre 5

Product arrived badly damaged from…

Product arrived badly damaged from China. Retailer does not respond to emails and the phone number on the website is a mobile number that is not is use. Suspect this retailer is a complete fraud.

31 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Read the REAL 1 Star Reviews

Question yourself why all of the 4 and 5 star reviews are from "people" with no history and every 1 star review is from an account with review history.

The website is littered with low quality AI images and poor quality AI written content.

You have been warned...

7 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love it!

Keeps my soup hot for hours, and the design is super cute. I use it every day, couldn't be happier!

5 de abril de 2025
Valorada con 5 estrellas sobre 5

I recommend !

The delivery was prompt, and the bottle arrived well packaged. The quality is outstanding: solid build, sleek design and attention to detail that really sets it apart from other brands i've tried. I would happily recommend to anyone looking for a high quality insulated bottle !!

11 de marzo de 2025
Opinión espontánea

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