Had an initial hiccup with the delivery being said would arrive on 29th and by the 1st still had heard nothing with no delivery. This caused some panic, as I'd read reviews stating some people didn't... Ver más
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Consulta las opiniones de los clientes
Fantastic company who were extremely generous. Had bought a 2nd hand bike from a friend and promptly broke the sensor. A local bike mechanic spoke to them and was talked through the issues. A part wa... Ver más
An electric bike purchased for a competitive price has been proven to be well built and reliable. Have covered about 200 miles thus far and apart from having to carry out some wear and tear maintenen... Ver más
Absolutely dreadful, avoid at all costs!!! Bike arrived in December as a gift for Christmas, assembled Xmas eve to notice it has a buckled wheel, paint missing to the back and very bent (asif it... Ver más
Información sobre la empresa
Escrito por la empresa
Manchester-based Insync Bikes designs and manufactures high-end bikes at affordable prices for all the family, with a focus on cycling as a force for good. Owned by India-based Hero Cycles, the world’s largest bike manufacturer by volume, Insync aims to be the market leader in European bicycle distribution, providing a complete range of branded cycling products including Viking, Viking Pro, Concept, Coyote, Insync, Ryedale, De Novo and Lectro.
Información de contacto
Unit 1B Guinness Circle, Centenary Link, Trafford Park, Manchester, M17 1EB, Manchester , Reino Unido
- 0161 7278508
- customerservices@insyncbikes.com
- insyncbikes.com
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Respuesta de Insync Bikes
Great service.
Item was great
Item was great, price was the best online, delivery time was even better! Would highly recommend. Truly had a great experience from start to finish, will be coming back in future for sure.
I regret that I bought bike as a…
I regret that I bought bike as a birthday present for my son from them. I received an email from their courier on 14,15,16 and 17/09 with information that my item will be with me these days so I was waiting at home for nothing. It’s a joke… I tried get any info from tuffnells where is my package and when I will get it, but they couldn’t tell my anything. So I wrote email to the sender and they answered that my package should be with me by Monday 20/09, unfortunately I’m still waiting. Today I tried call them all day but they didn’t answer, also I wrote another email, without answer too… I wanted to buy a bike for myself as well from them , but after all I will choose another company and for sure I will let to know my friends and family about this bad experience. Very poor service. Im so frustrated and my son is disappointed. I don’t know what to do right now with this situation.

Respuesta de Insync Bikes
Received damaged
Hi have contacted as the front wheel is buckled so scrapping on the brakes. Awaiting a resolution
Thanks for responding. But not given any contact details so I can call???

Respuesta de Insync Bikes
Nice little bike great colour
Nice little bike great colour. Grandson loved it although it arrived late for his birthday. When you order it doesn't state when it will be delivered so order in plenty of time if needed as a gift.
Prompt delivery and great build quality…
Prompt delivery and great build quality - Excellent

Respuesta de Insync Bikes
Quick delivery great bike
Quick delivery. Bike easy to put together and my Granddaughter loves her new bike
Fantastic fast service
Very good bike and come on time thank…
Very good bike and come on time thank you
My little nephew is so pleased with it
The bike is perfect for my little boy
The bike is perfect for my little boy, very fast delivery I wasn't expecting how quick it came, will definitely be ordering again.
Delivery issues.
Bike was delivered 4 days late, waited in twice and never came, had a few hours notice on the day it actually arrived - good thing I wasn't working. Good condition surprisingly, the driver ragged it around before he came (guessed this by the way he sped around the corner and skidded to a halt before arriving at my house) Won't buy from this company again due to lack of communication and confirmation of dispatch but overall I'm pleasantly surprised the bike arrived in one piece and is in decent working order.
Great little bike
Great little bike. My daughter is going to love it for her 4th birthday. Was delivered swiftly after ordering. Very happy with this purchase.
We recently purchased a bike for my…
We recently purchased a bike for my son. The bike was reasonably priced. The delivery was quick and the quality of the bike is great. Thank you
Bought a bike, got a refund instead
Bought a bike, got an email with a refund and no explanation. Tried to send them an enquiry through the website to know what happened, never heard back. At least got the money back but costumer services is crap. No good way to reach them.
Payment definitely went through via PayPal, and was refunded via PayPal too. I will try again and if successful will change this review.

Respuesta de Insync Bikes
Satisfied with the purchase.
Bike arrived earlier, good value for money comparing to other websites. Good size for 5 yr old son.

Respuesta de Insync Bikes
My expectation was exceeded
My expectation was exceeded. The bike was delivered on Tim contrary to my expectation & the bike is amazing. Everyone has been admiring it

Respuesta de Insync Bikes
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