Intus Healthcare Opiniones 

3074
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having been on their CPAP subscription plan for two years now, I honestly cannot fault the service. ​Right from day one, I was supplied with a top-notch, brand-new machine. The ongoing support has... Ver más

Valorada con 5 estrellas sobre 5

Very helpful and attentive staff. Even rearranged an appointment that was delayed due to my mistake and expedited my CPAP machine. Have already recommended the service to friends

Valorada con 5 estrellas sobre 5

Upon arriving in London from the U.S. for our 2 week holiday my husband discovered that his CPAP was not working properly. My Google search for a rental landed on Intus & I ordered right away. It arri... Ver más

Valorada con 3 estrellas sobre 5

I used Intus for my sleep test, cpap machine, supplies and recently the Resmed Airmini. They are a good company and happy with most purchases but falling short on latest transaction Airmini and c... Ver más

Información sobre la empresa

  1. Proveedor de equipamiento médico
  2. Tienda de salud y belleza
  3. Consultor de salud
  4. Clínica del sueño

Sobre Intus Healthcare

Escrito por la empresa

Intus Healthcare specialise in providing support and equipment for Obstructive Sleep Apnoea, primarily CPAP therapy. They provide a pioneering In-Home Sleep Test for quick, convenient testing for Sleep Apnoea, and supply a diverse range of products to suit every patient.

They also provide equipment for other conditions such as nebulisers for asthma and nasal irrigators for sinusitis.

Intus have a patient-focussed approach, and therefore put customer satisfaction at the heart of what they do - providing a wealth of free information and advice, honest and accurate product listings, and offering a professional and reliable service experience.

If you're struggling with your sleep, contact Intus today to see if they can help get you on the right path towards a good night's sleep.

How can Intus help you...?

Book a Sleep Test Browse CPAP Products Sleep Apnoea Advice Contact us by Email Call us free on
0800 024 8050

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(3074)

761 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

So helpful

So helpful real. Spoke to real people who where knowledgeable efficient and understanding. Real customer service that rarely find nowadays.

18 de mayo de 2026
Valorada con 5 estrellas sobre 5

Useful Product

The product was shipped Royal Mail 48. and arrived just at the point where I was wondering where it was! I have used similar products before. This one comes with some nasal douche powder sachets which I guess are mainly Sodium Chloride ??? The power is OK but might be less than previous purchase. However, that probably not a bad thing. Will it solve you're health problem? I don't know. However, if you want to try an electronic nasal douche at a reasonable price this product works as you would expect in all respects

18 de mayo de 2026
Valorada con 1 estrellas sobre 5

Sleep study data not processed

Sleep study results not available within 2 business days and not able to say when they will be done.

I ordered a sleep study with Intus because they said the results would be ready within 2 business days. I took the test on the day that it arrived with me. When I hadn’t received my results within two business days of submitting the data, I phoned up to find out how long they would be.

The customer service rep told me that they had no technicians working that day (despite it being a normal working day) and that my results wouldn’t be available until sometime in the following week. She wasn’t able to even say which day.

To make this even worse, they had previously sent me an email pointing out that I hadn’t done the test - before the test had even been delivered to me. Why were they chasing me when they had no staff to process it?

22 de mayo de 2026
Opinión espontánea
Logotipo de Intus Healthcare

Respuesta de Intus Healthcare

Good morning Sarah,

Thank you for taking the time to share your feedback regarding your sleep test and the communication around your results. We genuinely appreciate you bringing your concerns to our attention.
We are very sorry for the frustration and disappointment caused by the delay in receiving your results. We understand how important and reassuring it is to receive these as quickly as possible.
We received your sleep test data on the 20th of May, and today, the 22nd of May, is the second working day since receipt. During our phone conversation, we advised that your results would be prioritised and sent to you by Tuesday morning, which I can see they have now been sent. We are here if you require any further assistance.

Kind regards,
Intus Healthcare

Valorada con 5 estrellas sobre 5

CPAP wipes

I first used your CPAP wipes during a 5 week holiday to New Zealand. They are excellent and I was very impressed. I decided to reorder them to use at home. Well done.

12 de mayo de 2026
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. There were automatic updates regarding the product availability delay, which was very helpful.

13 de mayo de 2026
Valorada con 5 estrellas sobre 5

completele addressed my concerns…

my concerns regarding the worse-than-expected quality were dealth with, clarifying indeed that it was clearly stated on the site that tese were not authentic airsense 10 filters.
Intus people reached out to me swiftly, clarified the situation and provided a complete refund. Top notch.

Peter

18 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

No worrying apneas and snoring…

From the very first telephone appointment to my latest consultation Intus have been exceptional. There is no pressure to purchase anything. They evaluate your needs very well and based on your sleep test results they will recommend the appropriate equipment. The online face to face teams meetings are very professionally conducted and they are able to answer any query or concern. I took out the subscription service and it provides everything I need when I need it. The equipment really is top quality. I have used the online contact form several times being an anxious newbie with many questions and the replies are very prompt and well informed. I have Kloe as my contact and she is outstanding. I was very hesitant and nervous to start cpap treatment but 2 months in I wonder why I put it off for so long. I have never slept better, no longer snore so my wife is delighted and she can sleep now, and I haven’t felt so energised in a long time. No more fuzziness in the mornings. Don’t waste time thinking about just go ahead and do it!

6 de abril de 2026
Opinión espontánea

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