iParcelBox Opiniones 215

Excellent product with innovative function and good workmanship. The service is also excellent, very fast, competent and friendly.
I can recommend the IParcelBox!

Ook hier waren de voedingsadapter én kabel stuk. Eigen materiaal moeten gebruiken om op te starten…
Graag nieuwe accessoires, aub.
Ik moet trouwens even uitzoeken hoe het komt dat de meldingen na 1 dag al niet meer binnen komen op de smartphone (iPhone)…
———————————
Oké, ik neem contact op. Langs welke weg doe ik dit best?
———————————
Oké, doe ik. Bedankt!

I bought the battery operated version of this box and it arrived promptly and well packaged. During the setup I encountered a problem, that the box would not unlock. I contacted the company via online chat at approx 7pm and got a prompt reply from Paul. Sadly this did not solve the issue so I called the company the following morning. Again despite Paul running through various diagnostics it was still not possible to resolve the problem. By this stage I was pressed for time as I live abroad. It was decided to send a replacement box and collect to problem one. This was done the next day with no further issue. Paul later dropped me an email to let me know the faulty box had arrived an is was a hardware problem. Overall, despite the problem, excellent customer service with prompt action. I have no problems in recommending this product and company. Thanks again Paul.

Item ordered arrived extremely well packaged with clear setup instructions. I encountered a human error issue (on my part) and reached out for support. The response via their chat service was very quick, professional and resolved my issue very quickly. Product is very well built, sturdy and secure. Maybe a little overkill on the box signage but I understand the need for it.

Brilliant product and exceptional customer service!
I went for the battery-operated version with the solar panel which all works perfectly and performs exactly as described and with versatility through the well designed App. Add to this that it’s a British business and it’s made in Britain and you have it all!
I had some queries which were instantly addressed by Paul with real commitment and enthusiasm.
One thing though is that the accessories weren’t securely packed in the box, including the antenna which had become wedged under the top rim during transit. I thought it was missing so do a thorough search before assuming the worst!
I wish I’d discovered this business and this product earlier!

Alles was perfect alleen de adapter was stuk heb ik zelf nieuwe moeten kopen

I bought an iParcebox a couple of weeks ago to receive work-related deliveries at home into a secure drop box. The box is a good size, very robust and clearly labelled to explain to delivery agents what to do. It is also “smart” - controllable by my iPhone via a very simple app, and overseen by an excellent security camera (bought separately but integrated in the app) that doubles as a video door camera.
More importantly, the customer service is amazing - I had a problem with installation and Paul (the owner) came out on a Sunday morning to help! It’s functioning perfectly and I can’t recommend the product and the company highly enough.

The electronic parcel post box is proving very useful in not only receiving parcels when I am out but also for leaving packages for either friends or family to collect from me when I am out or don't want to be disturbed.

This is an excellent idea. Simple and effective. There's nothing more annoying that missing a delivery because you are in a call and can’t get to the door in time. With the iParcelBox the deliverer can leave the package without you being there.

works exactly as should. Perfect solution

Thank you so much Paul . Amazing customer service .
I really recommending this I Parcelbox.

Brilliant product and amazing customer service.

I was looking for something to hold my parcels at home for when I go back into the office, as don’t want to disturb my neighbours. It had to be big enough also for Hellofresh box deliveries.

I found iparcelbox through Google and it’s the only one I could find that had the smart app integration which I wanted.

I used the chat facility on the iparcelbox website and Paul responded quickly and helped me with exact internal measurements and photos.

I made the order for the battery operated box and the solar charger. Delivery was quick. Installation was straightforward following the manual and YouTube videos online.

Highly recommend this product and company. Many thanks!

I have already tested several parcelboxes and I have to say that Iparcelbox is my favorite, simply because of the simple to use and the app that is simple and easy to use.
Also support is first class, you have questions / comments you get an answer very quickly via the chat on their site! Keep it up and i hope to see the bigger boxes soon with internal battery !

Good response to questions I had. Arrived very quickly. Easy to set up

The customer service has done an excellent job in guiding me through the ordering procedure for the Netherlands after BREXIT. The product arrived in 1,5 weeks with no issues at all.

The iParcelbox itself works like a charm, only issue was slight leakage after a massive thunderstorm. This was solved by adding some extra tape to to the box which was promptly sent to me by iParcel customer service.

Oké, Heel goed werkt perfect!

The iparcel box is great the biggest problem is getting your courier drivers / postie to use it especially if its not in same area as post box / letter box.

bit of training and pointers and it be comes the norm to them 😁

Just the perfect solution! Thank you!

After having some initial problems with the installation of my iParcelbox, I cannot fault the immediate and excellent customer service I received from Paul.

He knew I had a fault before I did, via the app, and went out of his way to solve it for me immediately.

The iParcelbox is a great product that has already proved itself to be invaluable.

Thanks again Paul

I am very please with it it will benefit everybody.