Product is great, instructions for fitting are pretty and it didn’t take long to install, although ever so slightly fiddly trying to hold the spacers in place whilst tightening up app the screws. I’d... Ver más
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Product is great, instructions for fitting are pretty and it didn’t take long to install, although ever so slightly fiddly trying to hold the spacers in place whilst tightening up app the screws. I’d... Ver más
La empresa ha respondido
The most helpful customer service I have ever come across. Nothing was too much trouble and it was all sorted whilst they were on holiday Cannot fault this company
La empresa ha respondido
Really easy to install, good instructions, arrived quickly. Such a god send using it and keeping stuff out of the rain when you’re not home. Just takes delivery people a while to figure out how to ope... Ver más
La empresa ha respondido
Where do I start 🤔 like many people that work it’s a real ball ache to chase deliveries around your county, even leaving polite notices to delivery drivers to leave goods in a safe place doesn’t work... Ver más
La empresa ha respondido
Do you get fed up with missed parcel deliveries? iParcelBox is the smart, secure and simple at-home parcel delivery solution you control from your smartphone.
5&6 Manor Court, YO11 3TU, Scarborough, Reino Unido
Fantastic product and a fantastic idea “it just works” plain and simple from the iParcelbox itself to the app and features had one minor issue where CCTV would not show up in app got in contact with customer service and within an hour had a solution and fix fantastic and professional customer service with a personal touch really is great can’t recommend highly enough ⭐️⭐️⭐️⭐️⭐️
Ps also have the battery version and so far is lasting fantastic so anyone worried about battery life please don’t but very easy to recharge when needed along with fantastic design features very well thought out thanks again iParcelBox

Respuesta de iParcelBox
Great service, rapid response to queries, extremely helpful when setting up

Respuesta de iParcelBox
Great for serial online shoppers. Easy to install, although a bit of a pain to get it to connect to wifi.. Well made keeps parcel safe and dry...

Respuesta de iParcelBox
This is just what I was looking for, firstly I tried a previous box from another supplier before buying this but didn't match description or photos so it when back. After searching for smart parcel box this came up iParcelbox. Firstly the support was ace couldn't fault it, very quick response answered and acknowledged questions. I bought this and installed it following simple instructions. The app is brilliant also I linked my camera, I ended up buying another camera £30 and even that was brilliant for what I wanted it for. Got a sign made up and put it on front for iParcelbox, now all mail and couriers deliver to the parcel box, first the parcelbox will automatically open to accept delivery the app is quick and can easily open next delivery quickly. Notifications are instant the WiFi is 100%. I love it and it's saved many journeys to delivery office also waiting for neighbours to come home if left with them. I would recommend this if you receive many parcels but it's well worth it.

Respuesta de iParcelBox

Respuesta de iParcelBox
A nice, well built product.
Although solid and quite heavy it arrived damage free with good packaging protecting it.
My only disappointment was when I first opened the lid I discovered cables hanging down from the lip at the top of the unit which connect to a control box at the rear, its connections I feel are exposed to damage from a carelessly delivered parcel and would benefit from protection.
The external antenna feels open to abuse but delivers well with a strong Wi-Fi signal.
The app works well and is easy to use, the basic version has all you need to operate the iparcelbox on a day to day basis. A premium version is available at £2 monthly which adds CCTV & smart speaker integration, multiple device control and shareable web links to open the unit.
We weren't able to place ours on the floor but followed the install instructions / online video with the supplied multi - material screws to mount it on a wall, we'd love to add a label to advise maximum parcel weight for everyone's safety but this info is not supplied.
Lets hope it will keep its good finish / look and not rust as its located right next to the front door, time will tell.

Respuesta de iParcelBox
Excellent but if kit with great customer service from real people!

Respuesta de iParcelBox
We had the iparcel box for over a year now. And we would like to give you some feedback. After buying our house we got daily deliveries several times a day with multiple items.
The box has been a lifesaver not missing any deliveries. Absolutely brilliant. Every courier asks about it and uses it.
Love it. Thank you Paul and iparcel team.
Patrick and Carrie

Respuesta de iParcelBox
This product is invented, manufactured and sold by the owner. It is an exceptional product. The app works without issues. The iparcelbox is fantastic quality. Highly recommended.

Respuesta de iParcelBox
Great box and easy to install. App works great and after care was spot on also.
My only comment would be to add feet. When I fitted in to the wall I had nothing to lift it off the floor so i purchased some rubber feet, bolts, screws and washers. In all fairness it wasn’t expensive but now I’ve got 46 bolts, 46 washers, 46 nuts and 6 feet I don’t need, it was an extra £10 but I think this could be added to the box very cheaply.
All in all great product and now I’m eagerly awaiting my first contactless delivery.

Respuesta de iParcelBox
I don’t normally use idioms but on this occasion it is very relevant. The iParcelBox does exactly what it says on the tin. It is well made, the smart technology works like a dream and the support comes straight from the top. Cannot recommend this product more highly

Respuesta de iParcelBox
I’ve always worked from home but Covid has made customer drop offs and pick ups tricky. Saw this on The Gadget Show and knew this was the answer.
Arrived and installed very easily. Running power to the box was my biggest concern but as it turned out that was very easy. I’ve only bolted To the ground in one corner so it can be rotated or if the way to access them meter box.
Software setup was easy and couriers and customers have been using it without any issues.
Love it!

Respuesta de iParcelBox
Well made looks good and I’m happy at last I don’t have to rely on neighbours

Respuesta de iParcelBox
The firm was very helpful & the iParcelBox is working perfectly!

Respuesta de iParcelBox
Excellent box for receiving deliveries. All deliveries have been handled with no issues at all. The only problem I had was with the installation. I watched the youtube video for installation instructions which stated an 8mm drill bit was required for the fixing bolts. Turns out it's actually 6mm but didn't find this out until I'd drilled the four 8mm holes into the side of our house. Apart from that the box seems sturdy and well made. I think an additional sticker with delivery instructions on the top of the lid would be a good idea. I have printed my own which seems to help all the delivery people understand what to do. The instructions on the front are in a bit of an awkward place to read.

Respuesta de iParcelBox
The box is excellent, as advertised. Now feel our parcels are safe. We’ve already had lots of Christmas deliveries, even early morning ones and still slept in! Paul and the aftercare was excellent. Highly recommended.

Respuesta de iParcelBox
Very good item, works well, easy to install, excellent customer service. I would recommend the box to anyone.

Respuesta de iParcelBox

Respuesta de iParcelBox
Great parcel box . Easy to setup, the best delivery box I have seen and I should know as I deliver parcels for a living and the customer service is brilliant.

Respuesta de iParcelBox
Great product!!!.... but... was very disappointed to find you have to subscribe to monthly payments in order to down load app to more that one phone! And also to connect to camera! After paying that much I was not expecting to pay monthly subscription and fails to mention this in any of its marketing.

Respuesta de iParcelBox
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