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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Product is great, instructions for fitting are pretty and it didn’t take long to install, although ever so slightly fiddly trying to hold the spacers in place whilst tightening up app the screws. I’d... Ver más

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Valorada con 5 estrellas sobre 5

The most helpful customer service I have ever come across. Nothing was too much trouble and it was all sorted whilst they were on holiday Cannot fault this company

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Valorada con 5 estrellas sobre 5

Really easy to install, good instructions, arrived quickly. Such a god send using it and keeping stuff out of the rain when you’re not home. Just takes delivery people a while to figure out how to ope... Ver más

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Valorada con 5 estrellas sobre 5

Where do I start 🤔 like many people that work it’s a real ball ache to chase deliveries around your county, even leaving polite notices to delivery drivers to leave goods in a safe place doesn’t work... Ver más

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Información sobre la empresa

  1. Proveedor de buzones de correo
  2. Empresa de automatización de viviendas

Escrito por la empresa

Do you get fed up with missed parcel deliveries? iParcelBox is the smart, secure and simple at-home parcel delivery solution you control from your smartphone.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

215 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Fantastic product and a fantastic idea…

Fantastic product and a fantastic idea “it just works” plain and simple from the iParcelbox itself to the app and features had one minor issue where CCTV would not show up in app got in contact with customer service and within an hour had a solution and fix fantastic and professional customer service with a personal touch really is great can’t recommend highly enough ⭐️⭐️⭐️⭐️⭐️
Ps also have the battery version and so far is lasting fantastic so anyone worried about battery life please don’t but very easy to recharge when needed along with fantastic design features very well thought out thanks again iParcelBox

23 de mayo de 2021
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Respuesta de iParcelBox

Thanks for this great review Stewart! We were pleased to be able to get your camera issue fixed promptly for you!

Valorada con 5 estrellas sobre 5

Great service

Great service, rapid response to queries, extremely helpful when setting up

11 de mayo de 2021
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Respuesta de iParcelBox

Thanks for your review, we're glad it's working well for you!

Valorada con 5 estrellas sobre 5

Great for serial online shoppers

Great for serial online shoppers. Easy to install, although a bit of a pain to get it to connect to wifi.. Well made keeps parcel safe and dry...

9 de abril de 2021
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Respuesta de iParcelBox

Thanks for your great feedback Darryl. If you ever have problems with the WiFi connect, please get in touch with our support team and we'll help you get it sorted!

Valorada con 5 estrellas sobre 5

Excellent iParcelbox

This is just what I was looking for, firstly I tried a previous box from another supplier before buying this but didn't match description or photos so it when back. After searching for smart parcel box this came up iParcelbox. Firstly the support was ace couldn't fault it, very quick response answered and acknowledged questions. I bought this and installed it following simple instructions. The app is brilliant also I linked my camera, I ended up buying another camera £30 and even that was brilliant for what I wanted it for. Got a sign made up and put it on front for iParcelbox, now all mail and couriers deliver to the parcel box, first the parcelbox will automatically open to accept delivery the app is quick and can easily open next delivery quickly. Notifications are instant the WiFi is 100%. I love it and it's saved many journeys to delivery office also waiting for neighbours to come home if left with them. I would recommend this if you receive many parcels but it's well worth it.

1 de marzo de 2021
Opinión espontánea
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Respuesta de iParcelBox

Thanks for a great review Leo, we're delighted that you no longer have those frustrating journeys to the delivery office!

Valorada con 5 estrellas sobre 5

Great Parcel solution.

A nice, well built product.
Although solid and quite heavy it arrived damage free with good packaging protecting it.
My only disappointment was when I first opened the lid I discovered cables hanging down from the lip at the top of the unit which connect to a control box at the rear, its connections I feel are exposed to damage from a carelessly delivered parcel and would benefit from protection.
The external antenna feels open to abuse but delivers well with a strong Wi-Fi signal.
The app works well and is easy to use, the basic version has all you need to operate the iparcelbox on a day to day basis. A premium version is available at £2 monthly which adds CCTV & smart speaker integration, multiple device control and shareable web links to open the unit.
We weren't able to place ours on the floor but followed the install instructions / online video with the supplied multi - material screws to mount it on a wall, we'd love to add a label to advise maximum parcel weight for everyone's safety but this info is not supplied.
Lets hope it will keep its good finish / look and not rust as its located right next to the front door, time will tell.

26 de enero de 2021
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Respuesta de iParcelBox

Thanks Kevin. We’ve reflected on your feedback and are looking into an alternative antenna design for future versions. The maximum weight depends largely on the strength of the surface it’s mounted to. If it’s fixed to brickwork it’s unlikely any parcel that can fit in the iParcelBox will overload it.

Valorada con 5 estrellas sobre 5

IParcelBox.

We had the iparcel box for over a year now. And we would like to give you some feedback. After buying our house we got daily deliveries several times a day with multiple items.

The box has been a lifesaver not missing any deliveries. Absolutely brilliant. Every courier asks about it and uses it.

Love it. Thank you Paul and iparcel team.

Patrick and Carrie

12 de enero de 2021
Opinión espontánea
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Respuesta de iParcelBox

Patrick and Carrie, it's lovely to get such positive feedback from longstanding customers, thank you!

Valorada con 5 estrellas sobre 5

Top notch product, delivery and after-sales

This product is invented, manufactured and sold by the owner. It is an exceptional product. The app works without issues. The iparcelbox is fantastic quality. Highly recommended.

23 de diciembre de 2020
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Respuesta de iParcelBox

What a lovely review, thank you!

Valorada con 5 estrellas sobre 5

Great box and easy to install but some minor changes could be added.

Great box and easy to install. App works great and after care was spot on also.

My only comment would be to add feet. When I fitted in to the wall I had nothing to lift it off the floor so i purchased some rubber feet, bolts, screws and washers. In all fairness it wasn’t expensive but now I’ve got 46 bolts, 46 washers, 46 nuts and 6 feet I don’t need, it was an extra £10 but I think this could be added to the box very cheaply.

All in all great product and now I’m eagerly awaiting my first contactless delivery.

22 de diciembre de 2020
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Respuesta de iParcelBox

Thanks for the feedback Jonathan. We like your idea about the feet, although they shouldn’t be necessary in many instances. We will look into adding them as an option in the New Year, so that they don’t add cost for those that don’t need them but are a cost effective extra for those that do!

Valorada con 5 estrellas sobre 5

Fantastic product - Intelligent Deliveries

I don’t normally use idioms but on this occasion it is very relevant. The iParcelBox does exactly what it says on the tin. It is well made, the smart technology works like a dream and the support comes straight from the top. Cannot recommend this product more highly

9 de diciembre de 2020
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Respuesta de iParcelBox

A wonderful review and we're delighted to have another happy customer. Thanks very much!

Valorada con 5 estrellas sobre 5

Well thought out solution

I’ve always worked from home but Covid has made customer drop offs and pick ups tricky. Saw this on The Gadget Show and knew this was the answer.

Arrived and installed very easily. Running power to the box was my biggest concern but as it turned out that was very easy. I’ve only bolted To the ground in one corner so it can be rotated or if the way to access them meter box.

Software setup was easy and couriers and customers have been using it without any issues.

Love it!

9 de diciembre de 2020
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Respuesta de iParcelBox

Thanks Darren, we're glad you like it!

Valorada con 5 estrellas sobre 5

Excellent box for receiving deliveries

Excellent box for receiving deliveries. All deliveries have been handled with no issues at all. The only problem I had was with the installation. I watched the youtube video for installation instructions which stated an 8mm drill bit was required for the fixing bolts. Turns out it's actually 6mm but didn't find this out until I'd drilled the four 8mm holes into the side of our house. Apart from that the box seems sturdy and well made. I think an additional sticker with delivery instructions on the top of the lid would be a good idea. I have printed my own which seems to help all the delivery people understand what to do. The instructions on the front are in a bit of an awkward place to read.

24 de noviembre de 2020
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Respuesta de iParcelBox

Darren, many thanks for taking the time to provide your feedback. We have added a note to the website instructions to make it clear that the hole should be 6mm. We are also looking at how we can make the delivery instructions on the box simpler and clearer.

Valorada con 5 estrellas sobre 5

The box is excellent

The box is excellent, as advertised. Now feel our parcels are safe. We’ve already had lots of Christmas deliveries, even early morning ones and still slept in! Paul and the aftercare was excellent. Highly recommended.

22 de noviembre de 2020
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Respuesta de iParcelBox

Thanks for your great review Greg. We often get vegetable boxes delivered overnight and it’s great for those as well as early morning parcels!

Valorada con 5 estrellas sobre 5

Excellent

Very good item, works well, easy to install, excellent customer service. I would recommend the box to anyone.

16 de noviembre de 2020
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Respuesta de iParcelBox

Bob, thank you for your great review. We hope you enjoy using your iParcelBox!

Valorada con 5 estrellas sobre 5

Great parcel box

Great parcel box . Easy to setup, the best delivery box I have seen and I should know as I deliver parcels for a living and the customer service is brilliant.

22 de octubre de 2020
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Respuesta de iParcelBox

Many thanks for your great review Robert. We hope as somebody who delivers parcels yourself, you'll really appreciate the benefits of iParcelBox!

Valorada con 3 estrellas sobre 5

Beware Monthly subscriptions may apply!!

Great product!!!.... but... was very disappointed to find you have to subscribe to monthly payments in order to down load app to more that one phone! And also to connect to camera! After paying that much I was not expecting to pay monthly subscription and fails to mention this in any of its marketing.

29 de septiembre de 2020
Opinión espontánea
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Respuesta de iParcelBox

Hi Lee, thanks for the feedback. We're sorry that you felt the iParcelBox Premium features weren't clear enough on our marketing - there is a whole section about it on our website. (https://www.iparcelbox.com/how-it-works/) It's also worth noting that the iParcelBox Premium service is also absolutely free for the first year.

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