Irish Parcels Opiniones 

176
•
TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've chosen Irish Parcels among others since I've needed to have laptop delivered to buyer in UK but I wasn't certain if qualifies as restricted item. Chat within their website on Sunday was availabl... Ver más

Valorada con 1 estrellas sobre 5

I ordered a parcel for collection and delivery on the 15th. I have just been told it has not even been collected. Today is the 21st. No apology, no explanation. They've offered to charge me another 15... Ver más

Valorada con 5 estrellas sobre 5

The people at Irish Parcels are simply amazing, first class chrome service. They actually answer phone enquiries politely and efficiently. This is in stark contrast to many of the courier companies wh... Ver más

Valorada con 5 estrellas sobre 5

The website is easy to use. There's plenty of options. Customer service is great. Very quick to reply to questions. Customs declaration was a little difficult to navigate but worked it out. I have nev... Ver más

Información sobre la empresa

  1. Servicios empresariales

Información proporcionada por diversas fuentes externas

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

176 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,8

Todas las opiniones

(176)

31 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service and great value

Excellent service and great value! I used Irish Parcels for the first time this week and I was very impressed. The whole process was very smooth and easy, and communication was excellent. Support staff were helpful and answered my queries on the phone, and the courier arrived on time. I wouldn't hesitate to use the service again or to recommend it to others.

21 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Simply the Best

The people at Irish Parcels are simply amazing, first class chrome service. They actually answer phone enquiries politely and efficiently. This is in stark contrast to many of the courier companies who gladly take your money and then it’s impossible to reach by phone. If you have a parcel to send, Irish Parcels is the only choice.

13 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I found your service very good

I found your service very good. Your courier was very courteous and helpful when collecting box. I found your tracking system very easy to use. Thanking you ,will use your service in the future

17 de noviembre de 2021
Valorada con 5 estrellas sobre 5

All round a very satisfactory service

Very easy to evaluate the parcel requirements as to weight and costings. I then received the appropriate labels from Irish Parcels, applied them as per instructions and the courier arrived albeit a day late to collect them.
All round a very satisfactory service

13 de octubre de 2021
Valorada con 5 estrellas sobre 5

The service I have got from Irish…

The service I have got from Irish Parcels on 5 different occasions to the US in the past year has been perfection itself. Door to door delivery within 2 days at a reasonable cost and perfect communication makes all the difference.

21 de julio de 2021
Valorada con 5 estrellas sobre 5

Fantastic Sewvices

I have now used Irish parcels for two years sending parcels from Dublin to Vancouver. I have had no issues & the services is very efficient . Collection from your door & delivered to Vancouver within 5 days a fantastic services. Would defiantly recommend this company.

6 de julio de 2021
Valorada con 4 estrellas sobre 5

Can do better

I've booked a parcel on 2 separate occasions. Both the times the collection was delayed. It was only the second time that I understood that the TNT driver was to be blamed for everything. Now although IPS couldn't do much about it other than rebooking it, what frustrated me was that this was not told at the time of booking. Hence what was meant to be a birthday gift is now a belated birthday gift.

1. Could've mentioned in the website that certain localities are hard for the drivers to access. I would've used a different collection address like I ended up doing.
2. Had this been told at the time of booking, I would've either dropped the parcel myself or changed the pickup point. Nearby drop off points could've been mentioned on the website.
3. Would be easier on both the sides if there was a customized IPS-TNT customer front, instead of ringing IPS first, then IPS ringing TNT and then getting back to us.

The parcel eventually got delivered, but there are a couple of bottlenecks that could be identified when you run a simulation model ( this is what I study).

On top of everything, they have an amazing customer interactions team, which I think is the main reason the business is staying afloat. Thanks and take care.

12 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pleasant experience.

Pleasant experience.
The only issue was I had to print out the delivery sheet and there were COVID issues so it was hard to go out and print the label but overall, good service + great customer service.

12 de enero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Please be careful and avoid at all…

Please be careful and avoid at all costs, the worst service I have ever encountered anywhere. Unable to deliver and then are shockingly rude about it. I took time to write this to genuinely warn customers, don't deal with them. Order number has been sent to supplier to verify. Useful that they choose to say this is unverified when it is negative.

29 de diciembre de 2020
Opinión espontánea
Logotipo de Irish Parcels

Respuesta de Irish Parcels

Dear CC, as this is not a verified review we have no record of your booking. We have sent you a message to see if you have booked with us.

Valorada con 5 estrellas sobre 5

good customer service team

Great Service, not always the cheapest within Ireland but good customer service. On last occasion ordered DPD it was no show, re-booked via email no show again. Customer Service has written to me (always in touch and reply or chase up the booking on my request) and informed what has happened so I requested a refund. There was no problem and I've arranged other service. It is not their fault as its a third party. It is simply courier services that fail. TNT always show up no problem, DPD is fussy -depending on a day and amount of packages they have so always keep checking with IrishParcels regarding the booking if its urgent or important and you booked DPD. Reg Customer Service Always in touch when I need them via email or phone, and helpful. Speaking good clear English.

21 de diciembre de 2020
Opinión espontánea

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