I've chosen Irish Parcels among others since I've needed to have laptop delivered to buyer in UK but I wasn't certain if qualifies as restricted item. Chat within their website on Sunday was availabl... Ver más
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Consulta las opiniones de los clientes
I ordered a parcel for collection and delivery on the 15th. I have just been told it has not even been collected. Today is the 21st. No apology, no explanation. They've offered to charge me another 15... Ver más
The people at Irish Parcels are simply amazing, first class chrome service. They actually answer phone enquiries politely and efficiently. This is in stark contrast to many of the courier companies wh... Ver más
The website is easy to use. There's plenty of options. Customer service is great. Very quick to reply to questions. Customs declaration was a little difficult to navigate but worked it out. I have nev... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!
Información de contacto
Coliemore House, Coliemore Rd, Dalkey, Co. Dublin, Ireland, Dublin, Irlanda
- 0196 97886
- info@irishparcels.ie
- irishparcels.ie
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 22% de las opiniones negativas
Suele tardar más de 1 mes en responder
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service and great value
Excellent service and great value! I used Irish Parcels for the first time this week and I was very impressed. The whole process was very smooth and easy, and communication was excellent. Support staff were helpful and answered my queries on the phone, and the courier arrived on time. I wouldn't hesitate to use the service again or to recommend it to others.
Would use again
Great, efficient and reasonably priced. Would definitely use again.
Parcel for very special Friends.
The service was everything we expected and more. We would definetly consider using Irish Parcels again.
Very professional service
Very professional service.
Troublefree collection, delivery to the receiver, easy to follow up.
Transport time was little longer than estimated.
Simply the Best
The people at Irish Parcels are simply amazing, first class chrome service. They actually answer phone enquiries politely and efficiently. This is in stark contrast to many of the courier companies who gladly take your money and then it’s impossible to reach by phone. If you have a parcel to send, Irish Parcels is the only choice.
Outstanding every time
Outstanding every year. I use them to courier from Ireland to UK every Christmas. Completely hassle free.
I found your service very good
I found your service very good. Your courier was very courteous and helpful when collecting box. I found your tracking system very easy to use. Thanking you ,will use your service in the future
Timely and traceable
Timely and traceable. However, collection time should be more exact, not just any time durinmg the day, eg between 0900 - 1200 etc...
All round a very satisfactory service
Very easy to evaluate the parcel requirements as to weight and costings. I then received the appropriate labels from Irish Parcels, applied them as per instructions and the courier arrived albeit a day late to collect them.
All round a very satisfactory service
Excellent customer relations
Very helpful customer service advisors…
Very helpful customer service advisors and their page was easy to many over. If you are not sure of anything just ask them before you fill any form, As they will put you through correctly.
The service I have got from Irish…
The service I have got from Irish Parcels on 5 different occasions to the US in the past year has been perfection itself. Door to door delivery within 2 days at a reasonable cost and perfect communication makes all the difference.
Easy to arrange supper quick service
Easy to arrange supper quick service, reasonable. Very pleased
Fantastic Sewvices
I have now used Irish parcels for two years sending parcels from Dublin to Vancouver. I have had no issues & the services is very efficient . Collection from your door & delivered to Vancouver within 5 days a fantastic services. Would defiantly recommend this company.
Can do better
I've booked a parcel on 2 separate occasions. Both the times the collection was delayed. It was only the second time that I understood that the TNT driver was to be blamed for everything. Now although IPS couldn't do much about it other than rebooking it, what frustrated me was that this was not told at the time of booking. Hence what was meant to be a birthday gift is now a belated birthday gift.
1. Could've mentioned in the website that certain localities are hard for the drivers to access. I would've used a different collection address like I ended up doing.
2. Had this been told at the time of booking, I would've either dropped the parcel myself or changed the pickup point. Nearby drop off points could've been mentioned on the website.
3. Would be easier on both the sides if there was a customized IPS-TNT customer front, instead of ringing IPS first, then IPS ringing TNT and then getting back to us.
The parcel eventually got delivered, but there are a couple of bottlenecks that could be identified when you run a simulation model ( this is what I study).
On top of everything, they have an amazing customer interactions team, which I think is the main reason the business is staying afloat. Thanks and take care.
Pleasant experience.
Pleasant experience.
The only issue was I had to print out the delivery sheet and there were COVID issues so it was hard to go out and print the label but overall, good service + great customer service.
Please be careful and avoid at all…
Please be careful and avoid at all costs, the worst service I have ever encountered anywhere. Unable to deliver and then are shockingly rude about it. I took time to write this to genuinely warn customers, don't deal with them. Order number has been sent to supplier to verify. Useful that they choose to say this is unverified when it is negative.

Respuesta de Irish Parcels
good customer service team
Great Service, not always the cheapest within Ireland but good customer service. On last occasion ordered DPD it was no show, re-booked via email no show again. Customer Service has written to me (always in touch and reply or chase up the booking on my request) and informed what has happened so I requested a refund. There was no problem and I've arranged other service. It is not their fault as its a third party. It is simply courier services that fail. TNT always show up no problem, DPD is fussy -depending on a day and amount of packages they have so always keep checking with IrishParcels regarding the booking if its urgent or important and you booked DPD. Reg Customer Service Always in touch when I need them via email or phone, and helpful. Speaking good clear English.
Brilliant service
Brilliant service, got there in one piece from Ireland to UK. Very quick and on time. Would defo use again.
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