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I Vape Great Opiniones 643

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I has an issue with an IVG PRO2 device. I received a personal response from their customer care team basically within minutes of me sending an online message and a new device being ordered by them f... Ver más

Valorada con 4 estrellas sobre 5

Great products and excellent next day delivery as usual but my compliant is more about your couriers . Why do I need to agree a ‘safe place’ if I’m not in or risk missing the delivery (as I did on one... Ver más

Valorada con 5 estrellas sobre 5

Really well made products, never had any issues with anything from them. Delivery always really quick, quite often the day after I've ordered if ordered early on in the day. Shop regularly.

Valorada con 4 estrellas sobre 5

I buy for my sister in a care home. I telephone your head office and Jade and a male colleague helped me through the online ordering service, nothing was too much for them. I was impressed with t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vaporizadores

Escrito por la empresa

I Vape Great (IVG) was established in 2016 in Preston, UK, with a vision to become the world’s leading vape brand, known for excellence, innovation, and trust. We want to help millions of smokers around the world make the switch to vaping, through bold flavour, innovative products, and uncompromising quality. IVG is one of the largest international vaping brands, serving customers in 100+ countries. With over 60 awards, we continue to set the industry standard. We’re providing adult smokers a trustworthy, premium alternative to cigarettes. Vaping should be an experience that inspires change and makes switching simple. Unlock exclusive savings and earn points on every purchase by joining our rewards programme today. It's our way of saying thanks for being part of the community! IVG is the adult smoking alternative.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

643 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 85% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Issue with an IVG PRO2 device

I has an issue with an IVG PRO2 device. I received a personal response from their customer care team basically within minutes of me sending an online message and a new device being ordered by them for me first thing the next morning at no charge.
Excellent service all round!

10 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Everything about this company is good

Everything about this company is good. The offers are brilliant, the staff are amazing, the delivery is next day, the products are spot on & the flavours are excellent, ordering is simple. I categorically refuse to buy elsewhere, after finding this company. Thankyou, Jeff.

5 de junio de 2026
Valorada con 1 estrellas sobre 5

Who ever thought that tasted like…

Who ever thought that tasted like tobacco flavoured vape needs to go and get a new sence of smell and taste or better still try vuse golden tobacco pods to get some sort of idea of what tobacco flavours taste like because yours definitely does not

5 de junio de 2026
Valorada con 5 estrellas sobre 5

Top notch brilliant service

Top notch brilliant service

5 de junio de 2026
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Respuesta de I Vape Great

Hello Mark,

Thank you so much for your wonderful 5-star review! We’re thrilled to hear you had such a great experience with us. Your kind words mean a lot to the team, and we look forward to welcoming you again soon.

Kind regards,
The IVG team

Valorada con 5 estrellas sobre 5

very responsive and eager to solve…

very responsive and eager to solve any issues

3 de junio de 2026
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Respuesta de I Vape Great

Hello Nigel,

Thank you so much for your fantastic review! We’re thrilled to hear you found us responsive and eager to solve any issues. Providing prompt, effective support is exactly what we aim for, and your feedback truly makes our day.

Kind regards,
The IVG Team

Valorada con 5 estrellas sobre 5

Amazing

Amazing products, always on time with delivery, I havent had any problems with any of the products.

3 de junio de 2026
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Respuesta de I Vape Great

Hello,

Thank you so much for your amazing review! We’re delighted to hear you’ve enjoyed our products and that delivery has always been reliable. Your feedback means a lot, and we look forward to continuing to serve you with the same quality and care.

Kind regards,
The IVG Team

Valorada con 5 estrellas sobre 5

Arrived quick great value

Arrived quick great value

1 de junio de 2026
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Respuesta de I Vape Great

Hello Barbara,

Thank you for your fantastic review! We’re thrilled your order arrived quickly and that you found great value in our products. We truly appreciate your support!

Kind regards,
The IVG Team

Valorada con 1 estrellas sobre 5
Logotipo de I Vape Great

Respuesta de I Vape Great

Hello Elaine,

We’re really sorry to hear you haven’t received your order yet. That’s not the experience we want for our customers. Please contact us via live chat or email customercare@ivapegreat.com with your order number, and our team will look into this immediately and get it resolved for you as quickly as possible.

Kind regards,
The IVG Team

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