Banner for I Vape Great

I Vape Great Opiniones 642

TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I has an issue with an IVG PRO2 device. I received a personal response from their customer care team basically within minutes of me sending an online message and a new device being ordered by them f... Ver más

Valorada con 4 estrellas sobre 5

Great products and excellent next day delivery as usual but my compliant is more about your couriers . Why do I need to agree a ‘safe place’ if I’m not in or risk missing the delivery (as I did on one... Ver más

Valorada con 5 estrellas sobre 5

Really well made products, never had any issues with anything from them. Delivery always really quick, quite often the day after I've ordered if ordered early on in the day. Shop regularly.

Valorada con 4 estrellas sobre 5

I buy for my sister in a care home. I telephone your head office and Jade and a male colleague helped me through the online ordering service, nothing was too much for them. I was impressed with t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vaporizadores

Escrito por la empresa

I Vape Great (IVG) was established in 2016 in Preston, UK, with a vision to become the world’s leading vape brand, known for excellence, innovation, and trust. We want to help millions of smokers around the world make the switch to vaping, through bold flavour, innovative products, and uncompromising quality. IVG is one of the largest international vaping brands, serving customers in 100+ countries. With over 60 awards, we continue to set the industry standard. We’re providing adult smokers a trustworthy, premium alternative to cigarettes. Vaping should be an experience that inspires change and makes switching simple. Unlock exclusive savings and earn points on every purchase by joining our rewards programme today. It's our way of saying thanks for being part of the community! IVG is the adult smoking alternative.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

642 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 85% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

One Star – Very Poor Service and Unresolved Order

My experience with this company has been extremely disappointing. I ordered six bottles of Spearmint e‑liquid, but every single bottle was filled with Bubblegum flavour, despite all of them being labelled as Spearmint. This is not a simple picking error; it is a serious quality control failure where the wrong liquid has been bottled under the correct label.

I returned the items immediately and have confirmation that the parcel has been delivered back to their warehouse. Despite this, I have still not received the correct products I paid for, nor have I been given a clear update or timeframe for resolution.

Communication has been slow and inconsistent, and I have had to chase every response myself. For a company with such a strong reputation, the level of service I have received has been far below expectations. A first order should never be this complicated.

Based on this experience, I cannot recommend this company and would advise others to be cautious when ordering.

16 de junio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Highly recommend

I made an order Tuesday night and it was delivered on the Thursday morning, I would order again just for the speed it got to me, the ivg pro i ordered was packaged really well and in perfect working order, would highly recommend and will be using them myself for all my vaping needs

18 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really well made products

Really well made products, never had any issues with anything from them. Delivery always really quick, quite often the day after I've ordered if ordered early on in the day. Shop regularly.

12 de junio de 2026

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más