I've been a customer for years and hold several domains with them. Purchased two more yesterday and was inside my profile while they were being processed. Then suddenly I was locked out of the accoun... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I couldn't have asked for a better experience. Any questions I asked were answered quickly, and iwantmyname did all the work in connecting the domain to my website. Ten times better than I had with o... Ver más
Straightforward, prompt and unbureaucratic the support team solved my request. I'm really happy and relieved. So I highly recommend to ask them, if you have any questions.
It took awhile but everything has been resolved within three days. But it has to be said that the issues were complicated in the first place. Thank you for the support.
Información sobre la empresa
Información proporcionada por diversas fuentes externas
500+ domain extensions, 100+ plugins, and the best support team on the planet. We've been changing the domain industry since 2008, and we're only getting started.
Información de contacto
Nueva Zelanda
- help@support.iwantmyname.com
- iwantmyname.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 6% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
You persisted and I finally figured it…
You persisted and I finally figured it out.
Responsive and and knowledgeable support.
Solved my problem efficiently and promptly with a followup to make sure it was fully resolved.
Great service
They responded quickly to my query and resolved the issue first go.
I have been paying an annual…
I have been paying an annual subscription to Iwantmyname for 9 years, and I am very satisfied with these 9 years with them. They respond to my messages very quickly even though we don’t have the same time zone (I live in France) and are very friendly.
I needed a quick check and explanation…
I needed a quick check and explanation of what I thought might be an exploit. I got a quick (15 minutes) qualified response not only that I hadn’t been hacked but a complete, rational explanation of how the event I described may probably have occurred.
Great to deal with professionals who take their job and customers seriously!
....
The service was provided without interruption and responses were prompt despite the large time difference.
Very fast and efficient service
Sad to understand that service so…
Sad to understand that service so unfriendly
Easy Peasy to deal with
Auto-renew Process is simple, clear, and automated... and information is sent rapidly, including responses to any questions that I had. Well done!
Efficient domain management
Having registered domain names with iwantmyname for many years I have always found their staff efficient and helpful when answering questions and providing information. The clear design and practical layout of their website is very impressive.
Very professional and helpfull to my…
Very professional and helpfull to my concerns and issue.
This used to be a great registry but…
This used to be a great registry but not anymore. It has gotten very poor indeed. Customer service is very poor and on top of that, they have made it difficult to transfer domains out of them. For example, they make you wait for 5 days in order to transfer a top level domain, whereas this can normally be done immediately, if they wish to do so.
Their prices are also far too high and would not recommend them.
Fast and smooth inquiry experience
It's one of the fastest and smoothest online inquiry experiences I've ever had. Even though I was in a different time zone, the customer service team responded to my email in such a short period of time and explained my concern in detail. I'm amazed by the efficiency of the service, and very happy with the result of the inquiry.
They make it fast and easy
They make it fast, easy and straight forward for customers which I value very much! Consumers already have an overwhelming amount of complicated subscriptions or service levels to deal with and do not need to be on yet another wait list, or put on hold for agent attention.
Very quick and helpful response
Very quick and helpful response to my issue. Great service.
Great company with great service
Great company with great service. I've been using them for many years now. They are honest, competent and provide full set of features without any tricks or dark patterns, unlike many cowboys in that space.
User interface on the website is…
User interface on the website is amazing. Customer service, in the rare event that you need customer service, is blisteringly fast and always on point. I wish the whole damn world ran as well as iwantmyname.com. Which is doesn't, but oh well. You can't appreciate the light without the darkness.
Long wait times
It shouldn’t have taken 12+ hours for a response from customer care. I also didn’t get any emails about the server expiring. Scary experience having no access to email or cal while waiting for support.
Cost is now high
Cost is now high
Just received a reminder despite the fact the domain is renewed with you
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








