I've been a customer for years and hold several domains with them. Purchased two more yesterday and was inside my profile while they were being processed. Then suddenly I was locked out of the accoun... Ver más
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Consulta las opiniones de los clientes
I couldn't have asked for a better experience. Any questions I asked were answered quickly, and iwantmyname did all the work in connecting the domain to my website. Ten times better than I had with o... Ver más
Straightforward, prompt and unbureaucratic the support team solved my request. I'm really happy and relieved. So I highly recommend to ask them, if you have any questions.
It took awhile but everything has been resolved within three days. But it has to be said that the issues were complicated in the first place. Thank you for the support.
Información sobre la empresa
Información proporcionada por diversas fuentes externas
500+ domain extensions, 100+ plugins, and the best support team on the planet. We've been changing the domain industry since 2008, and we're only getting started.
Información de contacto
Nueva Zelanda
- help@support.iwantmyname.com
- iwantmyname.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 6% de las opiniones negativas
Suele responder en menos de 1 mes
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Initial Difficulty Updating Card for payment
It took a while for me to be able to update my credit card. The system kept rejecting my CCV. After several attempts, it finally worked and I could renew my subscription to my URL.

Respuesta de iwantmyname
The support technician Pratham was…
The support technician Pratham was knowledgeable, took the time to understand our problem, and always replied promptly to emails. This was very impressive and my team appreciated all his help.

Respuesta de iwantmyname
Long‑time customer for over a decade, still very happy with their service.
All my domains are registered with iwantmyname. I have been a customer with them for a decade! They are the experts of domain management and are the ultimate Hedgehog - doing one thing better than everyone else! Their customer service has been consistently excellent.
Easy and straightforward
Drop your prices by 50%
Drop your prices by 50%, else, I am gone
Customer care is highly responsive and…
Customer care is highly responsive and kind. They address issues quickly and communicate clearly, which makes the whole process smooth and stress-free.
Very prompt and helpful.
the payment was ugly
the payment was ugly. a lot of my credit cards were rejected. you have to add paypal.
Emails made sense
Emails made sense.
Payment process clear.
Reminder emails timely.
Service appreciated.
The only issue I had to navigate was my free antivirus provider AVG suggested you were a threat so I had to ignore or dodge around.
Very helpful and quick resolution.
Very efficient & responsive
Great customer service
The customer service is great! Fast, friendly and helpful. 👌
No reply from support, no domain, charged anyway
The registry called me unsolicited to verify my request, and said there was a $3000 additional free for "premium domains". I submitted a support case about it a couple days ago and haven't heard anything about it. My card was charged but I still don't have a domain, and I think it's a little weird I'm getting calls directly from the registry and telling me about fees that weren't disclosed during my registration.
Happy to turn this review into 5 stars if someone will get back to me.
Support is pretty quick
They answered my question and advised me how to adjust a few setting to make my renewal experience better.
Had an issue with 2FA and they…
Had an issue with 2FA and they responded quickly and solved the issue with no faffing about. Good communication. Recommended.
Extremely helpful
Extremely helpful, comprehensive problem solving! Definitely recommend this group.
Keepers of personal URL’s really keep it simple!
The system of keeping track of my own email name url works seamlessly and inexpensively to keep track of MY own url where I publish my photo blog. I had quite a burp in keeping track of my blog only because of severe family illness and a cross country move. I am settled in and cannot wait to start taking photos again and I still am able to post my blogs again.
Excellent customer experience
Prompt and qualified response to my email. In spite of their clear instructions I could not solve my DNS forwarding problem, so their technician solved it for me. Excellent customer experience.
The agent answered my question quickly
The agent answered my question quickly, thoroughly and professionally. A pleasure.
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