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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Hi, I tried to contact the customer service via email, since I need to amend the passenger's information, but I received no reply. I also tried calling the international numbers provided, but in vain.... Ver más

Valorada con 5 estrellas sobre 5

I have completely messed up my booking, my fault. But Sky-tours support team has been helpful beyond anything I have expected with fast replies and by correcting everything in the system so we can hav... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I almost got a heartattack, because I saw all these negative reviews AFTER I paid for my tickets. BUT since my tickets are actually issued in like 15 mins, I feel I have to write this review down cus... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Reviews all mentioned that its a scam. Despite their lack of promptness, dont worry too much. Spend more time worrying about your holiday itinerary. To put your worries at ease, you may want to go to... Ver más

Información sobre la empresa

  1. Agencia de viajes

Escrito por la empresa

HELLO! We are iWofly, an online flight booking site for travel enthusiasts, value seekers and destination hunters! With a team full of professional, playful and passionate practitioners, we are constantly perfecting our technologies and methods to make your online booking experience easier and faster. No matter your next destination is under the Arctic Sky or above the Tasman Sea, we are thrilled to be the portal to your extraordinary journeys! ✈️


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

168 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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No ha contestado las opiniones negativas

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3,3

Todas las opiniones

(168)

22 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Scam site be AWARE ALL COUNTRY

Scammer site they scam 14000 philippines money to me almost 200usd . i booked flight in this website iWofly ! please be aware VERY SCAMMER THIS SITE no booking id ref! fake fake report this site be AWARE ALL PEOPLE !

24 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very Concerning Experience – Payment Taken but No Reliable Ticket Confirmation

I had a very disappointing and stressful experience with iWofly.

On 7 June 2026, I booked a Singapore–Chennai round-trip flight through iWofly and paid approximately SGD 638.54 (charged as USD 491.33). The payment was deducted from my bank account immediately.

Although I received emails stating "Payment Success" and "Ticket Issued," I was unable to obtain reliable confirmation that my booking was properly ticketed and recognized by the airline. After paying a significant amount of money, I expected a clear and verifiable e-ticket that could be confirmed directly with the airline.

Instead, I was left worried about whether I actually had a valid ticket for my trip. I had to spend my own time contacting customer support and seeking independent verification from the airline because I could not trust the information provided.

As a customer, this experience caused unnecessary stress and uncertainty. When a travel company collects payment, customers should not have to chase confirmations or wonder whether their ticket is valid.

Booking Reference: WF260607W8550

I am posting this review to warn other travellers to be extremely careful. Before booking through this company, make sure you can independently verify your reservation directly with the airline and keep records of all payments, emails, and screenshots.

I am currently pursuing complaints with consumer protection authorities and relevant travel industry regulators regarding this matter.

This review is based on my personal experience.

7 de junio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Amendment of passenger's information

Hi, I tried to contact the customer service via email, since I need to amend the passenger's information, but I received no reply. I also tried calling the international numbers provided, but in vain. May I know how else will I deal with this?

20 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fraud and scam

I already cancelled my tickets from the airlines official website, without any cancellation fee (because according to the rules in USA, flight tickets purchased 7 days or more before departure can be cancelled without cancellation fee within 24 hours after booking), the iwofly won’t approve my refund! They say it’s not refundable.

28 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We are very satisfied with the support…

We are very satisfied with the support we received. The team handled our flight schedule change professionally and helped us secure a suitable rebooking. Their prompt responses and clear communication made a big difference. Thank you for the excellent service!

8 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is totally a scam

This is totally a scam! Please do not book with them, my money has been deducted, even though my ticket was not issued and there has been no refund. they told me to contact my bank which I did, and my bank told me that the funds that I paid to iWofly has been deducted. I and bring this matter futher. Trust me and DO NOT risk booking with iWofly. Clearly a scamming company!

20 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer experience

Amazing customer experience. I was worried about rebooking an already booked flight on a short notice. However the customer support team arranged it very well with the airlines company and rescheduled it without additional costs. Response was always very fast. I am highly impressed

17 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never book through this site

Never book through this site. It is a scam and will ruin your travel plans. They do not notify passengers of delays or changes, and there is no care or concern for customers. The service is unreliable, unclear, and extremely disappointing.

13 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. Helped with flight changes with no hassel. Would recommend anytime 😊

12 de enero de 2026
Opinión espontánea
Logotipo de iWofly

Respuesta de iWofly

Thank you so much for your wonderful feedback and recommendation! We’re delighted to hear that our team could assist with your flight changes smoothly and without hassle. Providing a seamless experience is our top priority, and your kind words truly motivate us. We look forward to welcoming you back on your next journey!

The iWofly Team

Valorada con 4 estrellas sobre 5

Seamless Flight Booking

iWofly made booking my flights from Canada incredibly easy and fast. The website is user-friendly, and I appreciated how quickly I received confirmation and details for my trip. It’s a stress-free way to plan travel.

1 de octubre de 2025
Opinión espontánea
Logotipo de iWofly

Respuesta de iWofly

Thank you so much for your wonderful review! 😊 We're thrilled to hear that booking your flights from Canada was seamless, fast, and stress-free with iWofly. Providing a user-friendly experience and timely confirmations is exactly what we aim for. We truly appreciate your recommendation and look forward to helping you plan your next trip!
Safe travels,
The iWofly Team

Valorada con 5 estrellas sobre 5

The communication was prompt, polite and knowledgable

The communication was prompt, polite, knowledgable and to the point, they helped to solve my issue quickly.

20 de octubre de 2025
Opinión espontánea
Logotipo de iWofly

Respuesta de iWofly

Thank you for your kind words! It's great to know that our team's communication felt prompt, polite, and helpful to you. We strive to be both efficient and supportive, so we're really glad we could solve your issue quickly. Your appreciation means a lot to us!
The iWofly Team

Valorada con 5 estrellas sobre 5

非常非常感谢

非常非常感谢,回复及时。服务很好

16 de septiembre de 2025
Opinión espontánea
Logotipo de iWofly

Respuesta de iWofly

亲爱的泽丹,

感谢您的认可!很高兴能为您提供及时有效的帮助。

我们的团队始终致力于快速响应并解决您的问题,您的满意是我们最大的动力。欢迎随时联系我们,祝您一切顺利!

iWofly Team

Valorada con 5 estrellas sobre 5

Amazing pricing and responsive team

Amazing pricing and responsive team! I was a bit worried I hadn't received an email confirmation but I soon received a response after reaching out to customer support. Jia's prompt response and willingness to help was great!

4 de septiembre de 2025
Opinión espontánea
Logotipo de iWofly

Respuesta de iWofly

Dear Miss Danela,

Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you found our pricing attractive and our team responsive.

We completely understand that waiting for confirmation can be worrying, and we're so glad Jia could provide you with a prompt and helpful response to ease your concerns. We've notified Jia of your compliment. Providing clear communication and quick support is a top priority for our entire team.

It was our pleasure to assist you, and we look forward to serving you again on your future travels!

Warm regards,
iWofly Team

Valorada con 5 estrellas sobre 5

Such quick customer support

Such quick customer support, really helpful

22 de agosto de 2025
Opinión espontánea
Logotipo de iWofly

Respuesta de iWofly

Thank you so much for your kind words! We're delighted to hear that you found our support quick and helpful.

Providing prompt and effective assistance is always our goal, and it’s wonderful to know we met your expectations. We truly appreciate you taking the time to share your positive experience.

If you need any further help, we’re always here for you.

iWofly Team

Valorada con 5 estrellas sobre 5

I have completely messed up my booking

I have completely messed up my booking, my fault. But Sky-tours support team has been helpful beyond anything I have expected with fast replies and by correcting everything in the system so we can have safe and peaceful flight. My future flights will be done through Sky-tours for sure! They made me feel like I'm in the safe and competent hands.

15 de agosto de 2025
Opinión espontánea
Logotipo de iWofly

Respuesta de iWofly

Dear Miss Celic,

Thank you so much for taking the time to share this – we're truly moved by your kind words! At Sky-tours, we believe travel plans should feel ​​effortless​​, even when unexpected bumps arise.

We're delighted our team could swiftly resolve the booking hiccups and restore your peace of mind. Moments like these remind us why we do what we do: to be the ​​steady hands​​ that guide you from worry to confidence.

Hearing you'll trust us with future journeys means everything to us. We'll be here – ready to turn your next adventure into another smooth, worry-free experience.

iWofly Team

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