Hi, I tried to contact the customer service via email, since I need to amend the passenger's information, but I received no reply. I also tried calling the international numbers provided, but in vain.... Ver más
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Consulta las opiniones de los clientes
I have completely messed up my booking, my fault. But Sky-tours support team has been helpful beyond anything I have expected with fast replies and by correcting everything in the system so we can hav... Ver más
La empresa ha respondido
I almost got a heartattack, because I saw all these negative reviews AFTER I paid for my tickets. BUT since my tickets are actually issued in like 15 mins, I feel I have to write this review down cus... Ver más
La empresa ha respondido
Reviews all mentioned that its a scam. Despite their lack of promptness, dont worry too much. Spend more time worrying about your holiday itinerary. To put your worries at ease, you may want to go to... Ver más
Información sobre la empresa
Escrito por la empresa
HELLO! We are iWofly, an online flight booking site for travel enthusiasts, value seekers and destination hunters! With a team full of professional, playful and passionate practitioners, we are constantly perfecting our technologies and methods to make your online booking experience easier and faster. No matter your next destination is under the Arctic Sky or above the Tasman Sea, we are thrilled to be the portal to your extraordinary journeys! ✈️
Información de contacto
2F, 25-27F, 38 Wong Chuk Hang Road, Wong Chuk Hang, 999077, Hong Kong, Hong Kong
- +852 3008 2037
- service@iwofly.com
- iwofly.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Scam site be AWARE ALL COUNTRY
Scammer site they scam 14000 philippines money to me almost 200usd . i booked flight in this website iWofly ! please be aware VERY SCAMMER THIS SITE no booking id ref! fake fake report this site be AWARE ALL PEOPLE !
i tried to call the customer service…
i tried to call the customer service hotline but no response :(
Very Concerning Experience – Payment Taken but No Reliable Ticket Confirmation
I had a very disappointing and stressful experience with iWofly.
On 7 June 2026, I booked a Singapore–Chennai round-trip flight through iWofly and paid approximately SGD 638.54 (charged as USD 491.33). The payment was deducted from my bank account immediately.
Although I received emails stating "Payment Success" and "Ticket Issued," I was unable to obtain reliable confirmation that my booking was properly ticketed and recognized by the airline. After paying a significant amount of money, I expected a clear and verifiable e-ticket that could be confirmed directly with the airline.
Instead, I was left worried about whether I actually had a valid ticket for my trip. I had to spend my own time contacting customer support and seeking independent verification from the airline because I could not trust the information provided.
As a customer, this experience caused unnecessary stress and uncertainty. When a travel company collects payment, customers should not have to chase confirmations or wonder whether their ticket is valid.
Booking Reference: WF260607W8550
I am posting this review to warn other travellers to be extremely careful. Before booking through this company, make sure you can independently verify your reservation directly with the airline and keep records of all payments, emails, and screenshots.
I am currently pursuing complaints with consumer protection authorities and relevant travel industry regulators regarding this matter.
This review is based on my personal experience.
Amendment of passenger's information
Hi, I tried to contact the customer service via email, since I need to amend the passenger's information, but I received no reply. I also tried calling the international numbers provided, but in vain. May I know how else will I deal with this?
Fraud and scam
I already cancelled my tickets from the airlines official website, without any cancellation fee (because according to the rules in USA, flight tickets purchased 7 days or more before departure can be cancelled without cancellation fee within 24 hours after booking), the iwofly won’t approve my refund! They say it’s not refundable.
We are very satisfied with the support…
We are very satisfied with the support we received. The team handled our flight schedule change professionally and helped us secure a suitable rebooking. Their prompt responses and clear communication made a big difference. Thank you for the excellent service!
I made a mistake in the booking process…
I made a mistake in the booking process and wrote Customer Service to remediate. They did it in 5 minutes. It's all clients need when they have a problem, a quick solution.
This is totally a scam
This is totally a scam! Please do not book with them, my money has been deducted, even though my ticket was not issued and there has been no refund. they told me to contact my bank which I did, and my bank told me that the funds that I paid to iWofly has been deducted. I and bring this matter futher. Trust me and DO NOT risk booking with iWofly. Clearly a scamming company!
Amazing customer experience
Amazing customer experience. I was worried about rebooking an already booked flight on a short notice. However the customer support team arranged it very well with the airlines company and rescheduled it without additional costs. Response was always very fast. I am highly impressed
Never book through this site
Never book through this site. It is a scam and will ruin your travel plans. They do not notify passengers of delays or changes, and there is no care or concern for customers. The service is unreliable, unclear, and extremely disappointing.
At first saw my flight was cancelled…
At first saw my flight was cancelled but was quickly rectified on there end. The customer service was prompt and was surprisingly easy for 11pm. Will book again on
Great service
Great service. Helped with flight changes with no hassel. Would recommend anytime 😊

Respuesta de iWofly
Seamless Flight Booking
iWofly made booking my flights from Canada incredibly easy and fast. The website is user-friendly, and I appreciated how quickly I received confirmation and details for my trip. It’s a stress-free way to plan travel.

Respuesta de iWofly
The communication was prompt, polite and knowledgable
The communication was prompt, polite, knowledgable and to the point, they helped to solve my issue quickly.

Respuesta de iWofly
Amazing pricing and responsive team
Amazing pricing and responsive team! I was a bit worried I hadn't received an email confirmation but I soon received a response after reaching out to customer support. Jia's prompt response and willingness to help was great!

Respuesta de iWofly
Such quick customer support
Such quick customer support, really helpful

Respuesta de iWofly
I have completely messed up my booking
I have completely messed up my booking, my fault. But Sky-tours support team has been helpful beyond anything I have expected with fast replies and by correcting everything in the system so we can have safe and peaceful flight. My future flights will be done through Sky-tours for sure! They made me feel like I'm in the safe and competent hands.

Respuesta de iWofly
La experiencia Trustpilot
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