Izzy Removals Opiniones 

262
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A flawless experience from start to finish! My perfect plan was derailed by a difficult vendor, and Kosta leapt into action to offer cost-effective solutions. His guys were on time, fast, stro... Ver más

Valorada con 2 estrellas sobre 5

Their van broke down so there was a four hour delay for our move, for a job that was only scheduled to take ~4hrs originally. I'm very glad that they still managed to move us on the day - I believ... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Izzy Removals made my move incredibly easy. Kosta and his team were professional, reliable, and reassuring throughout the entire process. He kept telling me not to stress and that everything wou... Ver más

Valorada con 5 estrellas sobre 5

George and his co-worker were an absolute dream. They were incredibly careful with my things, packed everything quickly and in a really organised way, and then moved everything into my new flat re... Ver más

Información sobre la empresa

  1. Servicios empresariales

Información proporcionada por diversas fuentes externas

IZZY Removals is a reliable company that offers professional removal services in and out of the United Kingdom, packing and storage of all types of items.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

262 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(262)

28 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A flawless experience from start to finish

A flawless experience from start to finish!

My perfect plan was derailed by a difficult vendor, and Kosta leapt into action to offer cost-effective solutions. His guys were on time, fast, strong, helpful, and reliable. They made a stressful move a lot less stressful.

Highly recommend!

15 de julio de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Low compensation for delay

Their van broke down so there was a four hour delay for our move, for a job that was only scheduled to take ~4hrs originally. I'm very glad that they still managed to move us on the day - I believe they were otherwise fully booked, and didn't have a way to source a back-up van at short notice, so I think they squeezed us in as an extra job in for one of the moving teams.

However they were extremely resistant to giving any compensation for the delay. I eventually managed to get 5% off (£20). The low rating is because I think more compensation should have been offered (had to change a bunch of our plans, buy new train tickets, didn't have any time to unpack that night as the movers finished 10pm...moving is stressful enough as it is).

The movers themselves were very good and the communication was overall prompt and helpful - if not for the van breaking down and the low level of compensation, it would have been a good experience.

31 de julio de 2026
Opinión espontánea
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Respuesta de Izzy Removals

Dear Helen,
Thank you for the feedback.
I explained the difficult situation on the morning of your move day. We have a van who was in an accident and this caused a huge delay not only for your move, but to several others.
However, we still managed to provide an excellent service, even though it was about 3 hours later than originally agreed.

I appreciate You taking time to leave feedback, but the 2/5 stars is a bit disappointing, given that we made everything possible your move to happen on the day.

Valorada con 5 estrellas sobre 5

Izzy Removals made my move incredibly…

Izzy Removals made my move incredibly easy. Kosta and his team were professional, reliable, and reassuring throughout the entire process. He kept telling me not to stress and that everything would be fine—and he was absolutely right.

As someone with limited mobility, I was worried about moving, but the team took care of everything and made sure I never had to worry. A special thank you to Rado, a fabulous carpenter, and to his colleague, who was not only hardworking and professional but also a professional dancer and dance coach.

I highly recommend Izzy Removals. They are capable of handling much more than just removals, their prices are reasonable, and there were no hidden charges. Just be clear about what you need and agree the total cost beforehand.

Don’t be put off by negative reviews. My experience was excellent, and I am very grateful to Kosta and his team for making a stressful move smooth and manageable!

13 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

great experience

Angel and Nikolay did a great job with my move, super professional and understanding looking after all the items involved, would recommend these services!

23 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent company and services

Excellent company and services. We had really clear communications on what was needed and what to do. The movers were friendly, professional and really helpful. I warmly recommend this company

31 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Every gentleman I spoke with was kind…

Every gentleman I spoke with was kind and pleasant to speak with. They charged a fair rate for their time and were transparent; they didn't try to get me with any unnecessary fees. I didn't have much to move, but they were in and out quickly and handled all of the boxes with care. I would use them again in the future!

2 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderfull service

Wonderfull service, guys were extremely professional and hardworking. If I ever move again I will use the same company!

1 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Izzy Removals are brilliant

Izzy Removals are brilliant - from the outset Kosta and the team were communicative and responded quickly. Rado & the team were so efficient and friendly and made the move so smooth; including the dissembling and reassembling of an ottoman bed and some other furniture.
Would highly recommend Izzy Removals to anyone. Thank you!

30 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic and helpful

Very quick and helpful service - they went out of their way to fix something that we had broken ourselves, and lifted an entire flat’s worth of stuff down and up 4 flights of stairs during a heatwave. We cannot recommend this company and their staff enough!

24 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Outstanding removals service from start to finish! The team arrived on time, handled everything with great care, and made the entire moving process smooth and stress-free. They were professional, friendly, and very efficient throughout the day. All of my belongings arrived safely and in perfect condition. I would definitely use their service again and highly recommend them to anyone looking for a reliable removals company.

16 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

They broke my TV and not apologised

I packed my 55” TV properly, in its original packaging, with polythene foam and added extra bubble wrap to keep it safe. They still managed to break my screen and refuse to even apologise for it. The reply was: “ I have spoken directly with Nick and the rest of the crew to thoroughly investigate how your belongings were handled during the move“ - but I was personally with them the whole time and saw that the tv box was never moved by the handles, and always moved around by one person, who clearly damaged.
It was not a new tv, so not worth a fight, but the lack of accountability and simple customer service was appalling, stay away from this company!!! 😡😡😡

13 de mayo de 2026
Opinión espontánea
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Respuesta de Izzy Removals

Hello Luigi,
Please note that at both the time of collection and delivery, there was no external damage to the original packaging that would indicate an impact, drop, or mishandling.

To provide full transparency, we have documented the exact handling process of your television:

Loading: Our team members, Nick and Angel, removed the television from the original flat. Throughout this process, it was carried strictly by the designated grip handles on the manufacturer’s box.

Transit: To ensure its safety, the television was the final item loaded into the van. It was positioned securely against the interior wall and fastened safely in place. At no point were there any items placed above, below, or adjacent to the box that could have caused pressure or damage to the screen.

Unloading: Upon arrival, the television was removed from the van by the grip handles. It was carried to the property and brought upstairs, remaining fully upright and held only by the designated box handles for the entire duration.

Handling Integrity: The television box was never subjected to external pressure, never twisted, and was kept in a strict upright position at all times during both transit and manual carrying.

Furthermore, as per our company policy, if a client suspects that our team is not handling an item with the necessary care, this must be reported to management immediately on the day of the move. Because the external packaging was completely intact and no handling concerns were raised during the service, we cannot accept responsibility for internal faults discovered after the relocation was completed.

We understand this is a frustrating situation, but we assure you that your television was handled with the utmost professional care and strictly according to proper moving standards.

Valorada con 5 estrellas sobre 5

5* Service

George and his co-worker were an absolute dream. They were incredibly careful with my things, packed everything quickly and in a really organised way, and then moved everything into my new flat remarkably fast.

I’ve moved homes in London a few times now, and this was by far the best experience I’ve had with a removals company. The pricing also felt very reasonable for the quality of the service.

The next time I move, I’ll use Izzy Removals again without a shadow of a doubt.

11 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Damages your items. Do not use

Service was carried out at a sufficient speed, but they damaged my bed in transit. When I contacted the owner to rectify the issue, they dismissed me and did not offer any meaningful compensation for the damage caused.

6 de mayo de 2026
Opinión espontánea
Logotipo de Izzy Removals

Respuesta de Izzy Removals

Dear Charlie,

Following up on our recent email correspondence regarding your headboard, I have thoroughly reviewed the situation with my team.

Because the bed was disassembled prior to our team's arrival and every piece was fully wrapped in protective blankets during transit, the headboard was completely shielded from any sharp objects while in our care. Our team prides itself on handling items with the utmost caution. Based on these precautions and our review of the two pin-sized marks, we are confident that this is pre-existing wear rather than transit damage.

As such, we are unable to accept liability for these marks. Thank you for your understanding.

Sincerely,
Izzy Removals

Valorada con 1 estrellas sobre 5

Watch out for there prices

Watch out for there prices! Asked for a quote which they overcharged me on and when I kindly declined and decided not to not go ahead with the quote, I was spoke to in a demeaning and rude way "sorry you cant afford it". Overcharging and disrespectful about it.

28 de abril de 2026
Opinión espontánea
Logotipo de Izzy Removals

Respuesta de Izzy Removals

This person never had any contact with us.

Valorada con 5 estrellas sobre 5

Fantastic experience with Izzy…

Fantastic experience with Izzy Removals, a small family run business. They booked me in last minute, gave me the lowest rate, and the guys who came were friendly and helpful even though they were clearly very tired, having fit me in at the end of a long day. Thank you!

11 de abril de 2026
Opinión espontánea
Logotipo de Izzy Removals

Respuesta de Izzy Removals

Thank you, it was a pleasure working with you !

Valorada con 5 estrellas sobre 5

A very professional company who did the…

A very professional company who did the job quickly, efficiently, with politeness and friendliness. The team did everything we'd planned and went the extra mile to leave us happy. We will definitely refer to them again when we need another job done and highly recommend them to anybody looking for a removal company, thanks!

12 de enero de 2026
Opinión espontánea

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