Their customer service is exceptional. They are a trusted vendor who backs up what their policy states. The recent wig I purchased was not a good fit for me and I needed to return it. Their response t... Ver más
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Consulta las opiniones de los clientes
I order over $500 of feather crochet hair. The construction was horrible. I had to cut long black thread (#27 with black thread sticking out everywhere)from both side of 350 strands!!!! Then when cont... Ver más
La empresa ha respondido
I have been wearing braid wigs for a year now and saw an ad for Jaliza on a site and decided to order one. The shipping was quick and the packaging included a band for placement. The wig is super comf... Ver más
Customer service is top-tier, shipping is fast and efficient, and the quality of the hair is absolutely beautiful. Overall, a really great experience and you can tell the team really cares about makin... Ver más
Información sobre la empresa
Escrito por la empresa
JALIZA is a wig & hair brand designed for women who love the look of trendy braids. Our braided wigs offer trendy, classy styles that are perfect for everyday wear, vacations and braid lovers who want a protective style. With prices ranging from $100 to $300, our braided wigs offer a budget-friendly alternative to traditional braiding services that can cost $300 to $600 and up. Installation takes less than 15 minutes, saving you time and hassle. Plus, wearing JALIZA wigs helps protect your natural hair and supports healthy growth by reducing daily styling and damage. With JALIZA, you get beautiful, low-maintenance braids without the wait.
Información de contacto
Las Vegas, Estados Unidos
- (913)421-6269
- support@jaliza.com
- jaliza.com
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I received my wig it is everything I…
I received my wig it is everything I thought it would be everyone thought it was my natural hair gorgeous

Respuesta de JALIZA
i loved wig but it wasn’t me color
i loved wig but it wasn’t my color . I got in touch with the company the same day it was delivered they contacted be back a said np . I sent it back the next day. service was so fast and sweet . i appreciate this so much

Respuesta de JALIZA
I had an issue with my wig order
I had an issue with my wig order. The customer service agent responded to my email in a quick and timely matter.

Respuesta de JALIZA
I ordered two wigs
I ordered two wigs, however, I only liked one of them. Jaliza made the return process very easy, they are very professional and responded in a timely manner to my emails. Will definitely be ordering again. Thank you

Respuesta de JALIZA
I ordered 2 of your beautiful lace…
I ordered 2 of your beautiful lace front wigs. 1 for my sister and 1 for myself. They're gorgeous except mine is a little too long for liking and a little too bright in color for me. Jaliza gave me the opportunity to exchange it for something a little dark for my age. Thank you Jaliza! I'll definitely be ordering again

Respuesta de JALIZA
Great and easy service
I ordered my 1st wig from JALIZA due to hairless and needing to get some variety in my appearance. The variety is very good with plenty options to choose. The site is very user-friendly and navigating was a breeze. Shipment was quick and I was informed every step of the way. I had an issue and customer support was fast and very accommodating. I would recommend this company and look forward to purchasing another unit soon. Thanks JALIZA and your team.

Respuesta de JALIZA
Very Pleased!!!
This is the first time I have ordered a braided wig and I love it!! I had a question and customer service responded in a timely manner and then followed up. I would definitely recommend ordering from Jaliza!!!! Great wigs and customer service

Respuesta de JALIZA
Top of the Crop Braided Wigs & Incredible Customer Service
Customer service made my experience Great! They were timely responding to each of a series of emails that I sent to them. The representative was kind and polite. If they didn't respond the same day, they responded the following day. They were knowledgeable and answered every question that I presented to them. Service was exceptional. I had a problem selecting a wig, that was right for me, and help came timely with detailed explanations. There were plenty of options available to me that fit my needs. The products purchased were well made. I am a satisfied customer, and I will certainly purchase from Jaliza again.

Respuesta de JALIZA
I received it on Friday
I received it on Friday, it's absolutely beautiful. I will definitely purchase another wig.

Respuesta de JALIZA
The best braiding wigs ever!!!!
I just want to say God Bless the wonderful people who make such wonderful and amazing wigs. I just received my second braided wig and I'm so so very pleased ☺️ Thank you so much!!! Will be ordering my 3rd one will soon.. everyone please go to there website and order up...

Respuesta de JALIZA
Outstanding Customer Service
This was my first time purchasing a Jaliza unit. I wanted to have braids for a vacation and needed an option that saved me time and money. I have enjoyed my box braids with the ability to switch up if it’s too hot.
Also, the level of Jaliza customer service and support is next level. They are attentive and willing to address issues and concerns to the satisfaction of their customers. Their responses are prompt and their shipping is fast too!

Respuesta de JALIZA
I cannot give a review on the wig, but I can for customer service
I cannot give a review on the wig. I never received it. I ordered it in June, but never got it. The shipping was terrible. However, customer service was excellent. They always responded to my emails with an effort to help solve my issue. They investigated and resent the order. I never got that one either. They were very polite in their responses. They did issue a refund.

Respuesta de JALIZA
Happy customer
I always wanted a beautiful braided unit, that is true to picture. After years of looking i found JALIZA Store and what a different. My unit is absolutely beautiful, soft,gorgeous colors, fits perfectly! Im very impressed and so happy. Thank you!

Respuesta de JALIZA
This company is top notch
This company is top notch. I have purchased 2 units. The quality and service was excellent. I am a happy customer who will be back.

Respuesta de JALIZA
These units are extremely realistic
These units are extremely realistic. So far, I have ordered three of these units. I absolutely love them. Great job! 🥰

Respuesta de JALIZA
BOHO locs
Jalisa product and customer service is 5 stars plus.
Every service encounter have been promptly resolved and professional. Jalisa goal is to make us naturally beautiful. They’re 💯!
I’m a very happy satisfied customer.
Thank you-Jalisa!!! 💕

Respuesta de JALIZA
This company is five star
This company is five star. They have accommodated me from the beginning. They have great quality wigs and the customer service is top-tier. I’m happy this company exist. Thank you again for all of your help. I will continue to refer clients to your company.

Respuesta de JALIZA
The hair is good
The hair is good, quality good,texture is good.
I love my new hair,it has given me my confidence back.
I finally feel like me again, it’s been years since I felt that way. Thank you for a wonderful product.
I saw where someone commented on the baby hairs and said it got nappy, well I have nappy hair, I lay it out, but when it gets nappy that’s natural. I love it, it’s more real.

Respuesta de JALIZA
I love it!
My first order one of the wigs was too small. I contacted Jaliza and it was no problem to return and receive a refund. Before the return even happened I ordered another wig. On 7/2 I had the new wig installed and very pleased. It's beautiful! My hairstlyist who did the install was even impressed. I wish I could post the video. I'm cute! I'll be ordering again! Thank you!

Respuesta de JALIZA
Company did take care of my problem…
Company did take care of my problem with the shipping, I shipped out another braided wig and I’m thankful that I received it. Wig is the bomb after my install and it’s not heavy at all

Respuesta de JALIZA
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