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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Their customer service is exceptional. They are a trusted vendor who backs up what their policy states. The recent wig I purchased was not a good fit for me and I needed to return it. Their response t... Ver más

Valorada con 1 estrellas sobre 5

I order over $500 of feather crochet hair. The construction was horrible. I had to cut long black thread (#27 with black thread sticking out everywhere)from both side of 350 strands!!!! Then when cont... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been wearing braid wigs for a year now and saw an ad for Jaliza on a site and decided to order one. The shipping was quick and the packaging included a band for placement. The wig is super comf... Ver más

Valorada con 5 estrellas sobre 5

Customer service is top-tier, shipping is fast and efficient, and the quality of the hair is absolutely beautiful. Overall, a really great experience and you can tell the team really cares about makin... Ver más

Información sobre la empresa

  1. Tienda de pelucas

Escrito por la empresa

JALIZA is a wig & hair brand designed for women who love the look of trendy braids. Our braided wigs offer trendy, classy styles that are perfect for everyday wear, vacations and braid lovers who want a protective style. With prices ranging from $100 to $300, our braided wigs offer a budget-friendly alternative to traditional braiding services that can cost $300 to $600 and up. Installation takes less than 15 minutes, saving you time and hassle. Plus, wearing JALIZA wigs helps protect your natural hair and supports healthy growth by reducing daily styling and damage. With JALIZA, you get beautiful, low-maintenance braids without the wait.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

143 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

I received my wig it is everything I…

I received my wig it is everything I thought it would be everyone thought it was my natural hair gorgeous

19 de septiembre de 2025
Opinión espontánea
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Respuesta de JALIZA

Dear Kedrin,

Thank you for your lovely feedback — it made our day! 😊
We’re so happy to hear that your wig arrived on time and met your expectations perfectly.

We truly appreciate you choosing us and can’t wait to help you shine again soon!

Warmly,
JALIZA TEAM

Valorada con 5 estrellas sobre 5

i loved wig but it wasn’t me color

i loved wig but it wasn’t my color . I got in touch with the company the same day it was delivered they contacted be back a said np . I sent it back the next day. service was so fast and sweet . i appreciate this so much

17 de septiembre de 2025
Opinión espontánea
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Respuesta de JALIZA

Dear Velva,

Thank you for your kind words! We’re thrilled you love your wig, and it was our pleasure to help you quickly arrange the color exchange.

We truly appreciate your trust and can’t wait to see you rocking your new look!

Warmly,
JALIZA TEAM

Valorada con 5 estrellas sobre 5

I had an issue with my wig order

I had an issue with my wig order. The customer service agent responded to my email in a quick and timely matter.

15 de septiembre de 2025
Opinión espontánea
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Respuesta de JALIZA

Dear Theresa,

Thank you so much for taking the time to share your positive experience! We’re delighted to hear that our team was able to quickly resolve the issue with your order.

Providing timely and helpful support is always our goal, and we’re truly grateful for your trust. We look forward to serving you again soon!

Warm regards,
JALIZA TEAM

Valorada con 5 estrellas sobre 5

I ordered two wigs

I ordered two wigs, however, I only liked one of them. Jaliza made the return process very easy, they are very professional and responded in a timely manner to my emails. Will definitely be ordering again. Thank you

18 de septiembre de 2025
Opinión espontánea
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Respuesta de JALIZA

Dear Forbes,

Thank you so much for taking the time to share your feedback — it truly means a lot to us!

We’re glad to hear that our team was able to quickly assist with your refund, and we sincerely appreciate your understanding and kindness throughout the process.

It would be an honor to welcome you back for your next purchase, and we’ll do our best to make your next experience even better.

Warm regards,
JALIZA TEAM

Valorada con 5 estrellas sobre 5

I ordered 2 of your beautiful lace…

I ordered 2 of your beautiful lace front wigs. 1 for my sister and 1 for myself. They're gorgeous except mine is a little too long for liking and a little too bright in color for me. Jaliza gave me the opportunity to exchange it for something a little dark for my age. Thank you Jaliza! I'll definitely be ordering again

10 de septiembre de 2025
Opinión espontánea
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Respuesta de JALIZA

Dear Louise,

Hi, good afternoon. Thank you so much for taking the time to share your feedback. It truly means a lot to me and the entire team at JALIZA to know that you had a positive experience with our service.

Your kind words have brightened our day! We’re here to assist you whenever you need us.

Warm regards,
JALIZA TEAM

Valorada con 5 estrellas sobre 5

Great and easy service

I ordered my 1st wig from JALIZA due to hairless and needing to get some variety in my appearance. The variety is very good with plenty options to choose. The site is very user-friendly and navigating was a breeze. Shipment was quick and I was informed every step of the way. I had an issue and customer support was fast and very accommodating. I would recommend this company and look forward to purchasing another unit soon. Thanks JALIZA and your team.

4 de septiembre de 2025
Opinión espontánea
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Respuesta de JALIZA

Hi, dear Cynthia. We’re so glad our service helped solve your problem! Your kind words are our greatest motivation to keep moving forward!

Valorada con 5 estrellas sobre 5

Very Pleased!!!

This is the first time I have ordered a braided wig and I love it!! I had a question and customer service responded in a timely manner and then followed up. I would definitely recommend ordering from Jaliza!!!! Great wigs and customer service

18 de agosto de 2025
Opinión espontánea
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Respuesta de JALIZA

Hi, dear Donna. We’re very glad our customer service was able to resolve your issue. Your support is our greatest motivation to keep improving!

Valorada con 5 estrellas sobre 5

Top of the Crop Braided Wigs & Incredible Customer Service

Customer service made my experience Great! They were timely responding to each of a series of emails that I sent to them. The representative was kind and polite. If they didn't respond the same day, they responded the following day. They were knowledgeable and answered every question that I presented to them. Service was exceptional. I had a problem selecting a wig, that was right for me, and help came timely with detailed explanations. There were plenty of options available to me that fit my needs. The products purchased were well made. I am a satisfied customer, and I will certainly purchase from Jaliza again.

5 de agosto de 2025
Opinión espontánea
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Respuesta de JALIZA

Hi, dear Linda,
We’re truly honored to have you as our valued returning customer and deeply grateful for your continued trust—it means a lot to us. Your kindness has touched us throughout our service. We hope you continue to shine even brighter wearing our wigs! Wishing you happiness every day!

Valorada con 5 estrellas sobre 5

I received it on Friday

I received it on Friday, it's absolutely beautiful. I will definitely purchase another wig.

7 de agosto de 2025
Opinión espontánea
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Respuesta de JALIZA

Hi, dear Ava. It’s truly a joy to know you love our wigs! Thank you so much for your support. Trust us, we will keep working to make you even more satisfied!

Valorada con 5 estrellas sobre 5

The best braiding wigs ever!!!!

I just want to say God Bless the wonderful people who make such wonderful and amazing wigs. I just received my second braided wig and I'm so so very pleased ☺️ Thank you so much!!! Will be ordering my 3rd one will soon.. everyone please go to there website and order up...

8 de agosto de 2025
Opinión espontánea
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Respuesta de JALIZA

Dear Elisha,
Wow, we’re really happy to receive such a high compliment from you! Trust us, we will always strive to keep you satisfied!

Valorada con 5 estrellas sobre 5

Outstanding Customer Service

This was my first time purchasing a Jaliza unit. I wanted to have braids for a vacation and needed an option that saved me time and money. I have enjoyed my box braids with the ability to switch up if it’s too hot.

Also, the level of Jaliza customer service and support is next level. They are attentive and willing to address issues and concerns to the satisfaction of their customers. Their responses are prompt and their shipping is fast too!

8 de agosto de 2025
Opinión espontánea
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Respuesta de JALIZA

Hi, dear Rose. We’re happy our wigs meet your styling needs, and we’re honored you’re satisfied with our customer service. Please keep choosing our wigs and become the queen of versatile looks!

Valorada con 5 estrellas sobre 5

I cannot give a review on the wig, but I can for customer service

I cannot give a review on the wig. I never received it. I ordered it in June, but never got it. The shipping was terrible. However, customer service was excellent. They always responded to my emails with an effort to help solve my issue. They investigated and resent the order. I never got that one either. They were very polite in their responses. They did issue a refund.

28 de junio de 2025
Opinión espontánea
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Respuesta de JALIZA

Dear Auttia,
Hi, good afternoon. We’re glad you’re happy with our service and sorry for the issues during shipping. We’ll work hard to improve logistics so your wigs arrive smoothly in the future. Thank you so much for your support!

Valorada con 5 estrellas sobre 5

Happy customer

I always wanted a beautiful braided unit, that is true to picture. After years of looking i found JALIZA Store and what a different. My unit is absolutely beautiful, soft,gorgeous colors, fits perfectly! Im very impressed and so happy. Thank you!

6 de agosto de 2025
Opinión espontánea
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Respuesta de JALIZA

Hi, dear Princella

We're so happy you chose us in the end! Your support truly means a lot to us. We’ll keep working hard to bring every customer wigs that help them feel more beautiful and confident!

Wishing you a day full of happiness and joy!

Valorada con 5 estrellas sobre 5

This company is top notch

This company is top notch. I have purchased 2 units. The quality and service was excellent. I am a happy customer who will be back.

6 de agosto de 2025
Opinión espontánea
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Respuesta de JALIZA

Hi, dear Margaret

Thank you so much for continuing to choose us! Trust us — our wigs will always meet your expectations. We truly look forward to serving you again next time!

Valorada con 5 estrellas sobre 5

These units are extremely realistic

These units are extremely realistic. So far, I have ordered three of these units. I absolutely love them. Great job! 🥰

4 de agosto de 2025
Opinión espontánea
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Respuesta de JALIZA

Hi! Thank you so much for your kind review and continued support! We're truly happy that our wig helps you feel more confident and beautiful!

Valorada con 5 estrellas sobre 5

BOHO locs

Jalisa product and customer service is 5 stars plus.
Every service encounter have been promptly resolved and professional. Jalisa goal is to make us naturally beautiful. They’re 💯!
I’m a very happy satisfied customer.
Thank you-Jalisa!!! 💕

11 de julio de 2025
Opinión espontánea
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Respuesta de JALIZA

Hi, dear Janice. Thank you so much for being happy with our wig and our service. We’re truly honored by your kind words!

Valorada con 5 estrellas sobre 5

This company is five star

This company is five star. They have accommodated me from the beginning. They have great quality wigs and the customer service is top-tier. I’m happy this company exist. Thank you again for all of your help. I will continue to refer clients to your company.

9 de julio de 2025
Opinión espontánea
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Respuesta de JALIZA

Dear Chiquita, we truly appreciate your wonderful review and your support. We also look forward to serving you again next time!

Valorada con 5 estrellas sobre 5

The hair is good

The hair is good, quality good,texture is good.
I love my new hair,it has given me my confidence back.
I finally feel like me again, it’s been years since I felt that way. Thank you for a wonderful product.

I saw where someone commented on the baby hairs and said it got nappy, well I have nappy hair, I lay it out, but when it gets nappy that’s natural. I love it, it’s more real.

23 de junio de 2025
Opinión espontánea
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Respuesta de JALIZA

Dear Darletta. We're so happy this wig helps you feel like yourself again! You must look absolutely radiant—thank you for trusting us!

Valorada con 5 estrellas sobre 5

I love it!

My first order one of the wigs was too small. I contacted Jaliza and it was no problem to return and receive a refund. Before the return even happened I ordered another wig. On 7/2 I had the new wig installed and very pleased. It's beautiful! My hairstlyist who did the install was even impressed. I wish I could post the video. I'm cute! I'll be ordering again! Thank you!

2 de julio de 2025
Opinión espontánea
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Respuesta de JALIZA

Hi, dear Natasha. We're truly honored by your wonderful feedback! It brings us joy that you love the wig. Thank you for sharing the video - you look absolutely stunning in it!

Valorada con 5 estrellas sobre 5

Company did take care of my problem…

Company did take care of my problem with the shipping, I shipped out another braided wig and I’m thankful that I received it. Wig is the bomb after my install and it’s not heavy at all

8 de junio de 2025
Opinión espontánea
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Respuesta de JALIZA

We are so glad that you are satisfied with our wig, dear.

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