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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Their customer service is exceptional. They are a trusted vendor who backs up what their policy states. The recent wig I purchased was not a good fit for me and I needed to return it. Their response t... Ver más

Valorada con 1 estrellas sobre 5

I order over $500 of feather crochet hair. The construction was horrible. I had to cut long black thread (#27 with black thread sticking out everywhere)from both side of 350 strands!!!! Then when cont... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been wearing braid wigs for a year now and saw an ad for Jaliza on a site and decided to order one. The shipping was quick and the packaging included a band for placement. The wig is super comf... Ver más

Valorada con 5 estrellas sobre 5

Customer service is top-tier, shipping is fast and efficient, and the quality of the hair is absolutely beautiful. Overall, a really great experience and you can tell the team really cares about makin... Ver más

Información sobre la empresa

  1. Tienda de pelucas

Escrito por la empresa

JALIZA is a wig & hair brand designed for women who love the look of trendy braids. Our braided wigs offer trendy, classy styles that are perfect for everyday wear, vacations and braid lovers who want a protective style. With prices ranging from $100 to $300, our braided wigs offer a budget-friendly alternative to traditional braiding services that can cost $300 to $600 and up. Installation takes less than 15 minutes, saving you time and hassle. Plus, wearing JALIZA wigs helps protect your natural hair and supports healthy growth by reducing daily styling and damage. With JALIZA, you get beautiful, low-maintenance braids without the wait.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

143 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

TERRIBLE COMPANY STAY AWAY!

Terrible company! Stay away. I ordered a wig on May 30th, Today is June 20th still haven’t gotten it. Tried to track it but was given a FAKE TRACKING NUMBER. It’s been at the same location since the day I placed my order. It’s not even moving along. I want my money back! They refuse to work with me or give me my money but gave me a discount to place a new order! Nah they are not about to SCAM ME TWICE!

20 de junio de 2025
Opinión espontánea
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Respuesta de JALIZA

We sincerely apologize for the inconvenience. Please contact our customer service with your order number, and we'll resolve this for you promptly.

Valorada con 4 estrellas sobre 5

My recently purchased wigs

I purchased two Jaliza wigs from Amazon. I bought the Boho style with human and synthetic hair. I must say they looked fantastic at a couple of events I attended. Both wigs were full of volume and the colors were exactly as advertised. They complemented my skin tone really well especially for the summer season.I did have to return one wig for a replacement but the customer service team was super helpful throughout the process. Overall it was a pleasant experience.

8 de mayo de 2025
Opinión espontánea
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Respuesta de JALIZA

We sincerely apologize for this situation and will strive to improve our products. Please feel free to contact us - we'll be happy to process your refund.

Valorada con 5 estrellas sobre 5

I received my beautiful braided wig…

I received my beautiful braided wig within one week! I kid you not! I tried it on just to see how it look on and if it was heavy. Well the unit looks great on and it was not heavy it all. I definitely recommend this company.

4 de junio de 2025
Opinión espontánea
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Respuesta de JALIZA

Thank you so much for choosing JALIZA. It's truly our honor to serve you!

Valorada con 5 estrellas sobre 5

It was everything

It was everything, the fit, the comfort and it was easy to do the install. It's the best wig I have purchased by far.

4 de junio de 2025
Opinión espontánea
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Respuesta de JALIZA

We're so glad to hear that, dear. Thank you for your support.

Valorada con 4 estrellas sobre 5

Great wig

Love everything about this wig except the delivery time.

4 de abril de 2025
Opinión espontánea
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Respuesta de JALIZA

We will improve the shipment! Thanks very much

Valorada con 5 estrellas sobre 5

Jaliza customer service is great

Jaliza customer service is great! 10/10. I ordered my first wig, a 36in boho box braid. When I received it I loved it but decided it was too much hair for me. Nothing was wrong eith the unit. It was beautiful. just changed my mind and wanted a shorter unit. I contacted customer service and they assisted me with the return and replacement without any hassle or hesitation. I returned the first unit following the return instructions and received the replacement unit just as fast as the first. Both units were beautiful and high quality. Thank you Jaliza for working with me to my satisfaction. I will definitely be purchasing more braided units in the future.

21 de mayo de 2025
Opinión espontánea
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Respuesta de JALIZA

Thank you so much for your kind words! We’re so happy we could help you find the perfect fit. Your support means the world to us, and we can’t wait to help you pick your next braided beauty!

Valorada con 5 estrellas sobre 5

one of the best brand of braided wigs…

one of the best brand of braided wigs I've come across. i found them about 3 months ago and I already have 4 braided wigs. They are light weight, constructed well and very affordable. I got my eyes on my 5th wig!

28 de mayo de 2025
Opinión espontánea
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Respuesta de JALIZA

Omg this means so much! Thank you for the love and support — #5 is waiting for you! 😍

Valorada con 5 estrellas sobre 5

Ordered this wig Monday May 26th and…

Ordered this wig Monday May 26th and received it Wednesday May 28th. My first time buying a braided wig. I was scared that it would be heavy, and it was not. I received it well packaged. I have been missing out, this wig was perfect. It had the baby hairs already curled. The wig was full with no bald spots. I can’t wait to wear it. I already have my next one picked out.

28 de mayo de 2025
Opinión espontánea
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Respuesta de JALIZA

We’re so glad you gave us a try! 💕 Thank you for the kind words — can’t wait for you to slay it!

Valorada con 5 estrellas sobre 5

I adore Jaliza!

I adore Jaliza. The units are shipped promptly and always match the description. The most recent unit was crafted perfectly. The parts were neat, the lace was HD and the braids were perfection, no flyaways, or poor skills. This is my second unit and I know I will be ordering from them them again!!!

15 de mayo de 2025
Opinión espontánea
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Respuesta de JALIZA

We truly appreciate your kind words and continued support! So happy you loved your unit — we can’t wait to serve you again soon! 💕

Valorada con 5 estrellas sobre 5

Amazing Product that last and high…

Amazing Product that last and high quality but most importantly, they care about their customers. Jaliza responds very quickly to inquires, and concerns while being professional and efficient. Love this Company!!! Best experience overall.

27 de mayo de 2025
Opinión espontánea
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Respuesta de JALIZA

This made our day! 🥹💫 Thank you for the love and trust — we’ll always be here for you!

Valorada con 3 estrellas sobre 5

This was my first time ordering from…

This was my first time ordering from Jaliza, the experience wasn't great to start. I can say that if there is an issue with your order, Jaliza promptly gets back in contact with you. I can say Jaliza went the extra mile to make me a satisfied customer. I would like to make other purchases but the shipping process is a headache. Jaliza fixed the one issue for me to still not have my wig. Now that isn't on Jaliza, USPS claim they delivered the wig on 05/24, I never received it. Now I had to file a claim with USPS, this has been the most discouraging experience for me.

6 de mayo de 2025
Opinión espontánea
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Respuesta de JALIZA

Thank you so much for your honesty and patience. We're truly sorry your first experience wasn’t smooth — and we appreciate you giving us the chance to make things right. We're always here to help however we can. Please contact our custom service.

Valorada con 2 estrellas sobre 5

I received my wig with out an invoice

I received my wig with out an invoice. I have requested a return label for an exchange. I followed the instructions and also called again today. Has anyone had a successful exchange experience?

1 de mayo de 2025
Opinión espontánea
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Respuesta de JALIZA

Dear buyer, have you resolved your problem? If not please contact our customer service email or IG account @jalizastyles

Valorada con 5 estrellas sobre 5

The Best Braided Wig

For my 1st experience purchasing from Jaliza, I was not disappointed. This is by far the best braided wig I have purchased. Great quality and I love how natural & soft the hair feels. I have received so many compliments. 10/10 because I definitely will be ordering more.

15 de abril de 2025
Opinión espontánea
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Respuesta de JALIZA

We’re thrilled to hear you loved your first Jaliza wig! 💖 Thank you for the kind words and support — we can’t wait to have you back for more!

Valorada con 5 estrellas sobre 5

Soft hair-able to create a number of styles

I tend to do extensive researches before I purchase my wigs. Suffering from alopecia forces you to want the best so you can look your best. With all the choices out there, I kept being drawn to Jaliza. Customer service was great! Had to reach out to Jaliza to make a change to my order, the response was quick, and courteous and I received my hair shortly after. The hair is beautiful, and the size (small) fits perfectly. I cannot wait to wear my hair on vacation in a couple weeks.

14 de abril de 2025
Opinión espontánea
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Respuesta de JALIZA

This means so much to us. Thank you for choosing Jaliza and allowing us to be part of your confidence and beauty journey.

Valorada con 5 estrellas sobre 5

Great Customer Service

Customer service was very good and responsive. I love the braided curl wig. Nice product. Would definitely purchase from them again.

23 de marzo de 2025
Opinión espontánea
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Respuesta de JALIZA

Thank you!

Valorada con 5 estrellas sobre 5

Lovely braided wig

I was a bit sceptical at first after seeing their ads on instagram but I decided to take a chance and I was pleasantly surprised. I ordered a fully braided wig but then changed my mind and wanted a boho braid wig, I contacted Jaliza via WhatsApp and because my wig hadn’t been dispatched yet the exchange of style, price adjustment and partial refund was done for me at once. My wig arrived after about 1 week and it was exactly what it said it would be, even with the smaller cap size. I’m very happy.
I would definitely order from them again.

9 de marzo de 2025
Opinión espontánea
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Respuesta de JALIZA

Thank you for your kind words and for giving us a chance! Your satisfaction is our top priority, and we look forward to serving you again in the future!

Valorada con 5 estrellas sobre 5

Custom Crochet Box Braids

I asked for custom crochet box braids in 18 inches (they had only 24 inches on website) and they were beautiful, exactly as pictured on their website and were delivered timely. I will definitely order from them again! Excellant product and service! 👍🏾

18 de marzo de 2025
Opinión espontánea
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Respuesta de JALIZA

Thank you so much for sharing your wonderful experience! Your feedback inspires us to keep delivering excellent products and service.

Valorada con 5 estrellas sobre 5

This wig was exactly as pictured I was…

This wig was exactly as pictured I was skeptical at first, but I ordered it and realized it was amazing.i was so happy 😀 Great great texture real human hair no lies told there. I got 36 inches 121.strand natural black boho I will definitely be ordering another one😻

15 de marzo de 2025
Opinión espontánea
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Respuesta de JALIZA

Thank you so much for your wonderful review! Your trust means a lot to us, and we're delighted that our commitment to quality and transparency made all the difference. We look forward to serving you again with more amazing products!

Valorada con 5 estrellas sobre 5

Great experience purchasing my favorite wig ever

My experience was great due to the awesome customer service, I got a special order for my first purchase with JALIZA and they made it so simple. I didn’t speak to anyone, however every time I sent an email they replied expeditiously.

I purchased this wig and had a special order, I ordered ombre brown, 100 strands with 16”,
It is the HD full lace Boho braided with curls. Did I say “I Love it”, I will definitely be ordering it again. It was so easy to cut the lace and easy to put on, I am a Stroke Survivor, with left sided deficits which mean I can only use my right hand which I did with no problem. I highly recommend this wig and any other one you like, great quality and the absolute best customer service ever. Thank you Customer Service because I had many questions.

20 de febrero de 2025
Opinión espontánea
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Respuesta de JALIZA

Thank you so much for sharing your amazing experience with us! It means a lot to know that our HD full lace Boho braided wig with curls not only exceeded your expectations but also worked perfectly for your needs. Your kind words and recommendation truly inspire us. We can’t wait to serve you again soon!

Valorada con 5 estrellas sobre 5

First time buying from this company I…

First time buying from this company I bought from this company I bought wig that was the popular from views and was not satisfied. I exchanged it for a different color and was very happy afterwards. Jaliza made my shopping experience and helped me with my needs. These wigs are very expensive but the quality you definitely get what you pay for!!!!!! I am very happy with my purchase and I definitely will be buying again.

20 de enero de 2025
Opinión espontánea
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Respuesta de JALIZA

Thank you so much for sharing your experience! We're glad we could help you find the perfect wig that made you happy. Your satisfaction means everything to us, and we're thrilled to hear you're loving the quality. Can't wait to have you shop with us again! 💕

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