Amazing customer service! I accidentally hit purchase before I was ready on an order and contacted the team straight away to ask for it to be cancelled. I really didn’t have high hopes because it wa... Ver más
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Consulta las opiniones de los clientes
I absolutely love Jamie Kay! Their children’s clothing is timeless and beautifully made, and their customer service is equally wonderful. The team are friendly, helpful and genuinely lovely to deal wi... Ver más
I honestly couldn’t recommend Jamie Kay enough. The quality is amazing and the clothes are so beautifully made. I love putting my son in Jamie Kay because I know the pieces are going to last and stand... Ver más
La empresa ha respondido
Have used Jamie Kay on two occasions. Delivery is very prompt, quality of the clothing excellent and true to size. I contacted customer service immediately after I had accidentally ordered and paid... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Beautiful colours, delicate prints, crafted from the softest highest quality fibres in the world. www.jamiekay.co.nz
Información de contacto
Nueva Zelanda
- orders@jamiekay.co.nz
- jamiekay.co.nz
4,6
Excelente
1 mil opiniones
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Amazing customer service experience
I’m a regular customer we love this Amazing brand and the fantastic customer service. Needed an order last minute for my two girls for my nanas unexpected funeral, made contact with customer service the day I ordered it explaining my situation and they got it prioritised for shipping and got it sent overnight. arrived the next day. Love the Cassie caviar dresses so much. Thank you so much Jamie Kay 😊
10 de junio de 2026
Opinión espontánea
Respuesta de Jamie kay
Thank you so much for sharing your experience with us 💛
We’re incredibly sorry for the circumstances surrounding your order, and we’re so glad we could help get your pieces to you in time during such a difficult moment. It truly means a lot to our team to know we could support you when it mattered most.
We’re so pleased you love the Cassie Caviar dresses – they’re such a special style.
Sending our heartfelt condolences to you and your family, and thank you again for your continued support.
— The Jamie Kay Team
Long-time shopper
I have been shopping with JK for 6 years. The clothes are great quality and their customer service goes above and beyond. I accidentally placed an order while trying to check a mystery discount and they were very understanding. They canceled my order quickly when I explained the situation.
8 de junio de 2026
Opinión espontánea
Respuesta de Jamie kay
Thank you for your continued support over the past 6 years 💛
We’re so pleased to hear you’ve been happy with the quality of our clothing and your experiences with our team. We truly appreciate you taking the time to share your experience and for being such a loyal part of our Jamie Kay community ✨
Respuesta de Jamie kay
We’re so pleased to hear your order arrived quickly and that you’re happy with the quality — that’s exactly what we strive for.
Good experience
Good experience, very happy with my purchase. The clothes all have such lovely details and feel quality. Beautiful kids clothing🥰
18 de mayo de 2026
Respuesta de Jamie kay
We’re delighted to hear you had a great experience and are enjoying your purchase — those special details and quality are so important to us.
We truly appreciate your support 💛
Love JK
I'm start bought thier clothing when my daughter born on 2020 after that addict on it...😆😆
18 de mayo de 2026
Respuesta de Jamie kay
Thank you so much for sharing this with us 💛
Wonderful clothes and service
Wonderful clothes, the cutest outfits. My grandbabies look so good in them. And the staff at the Christchurch store are amazing. Best customer service I have ever had.
18 de mayo de 2026
Respuesta de Jamie kay
We’re so glad to hear your grandbabies are loving their outfits — they sound absolutely adorable 💛 It’s also lovely to hear such kind feedback about our Christchurch store team, we’ll be sure to share this with them.
We truly appreciate your support ✨
The product is well made and sooooo…
The product is well made and sooooo soft, shipping was great and easy.
18 de mayo de 2026
Respuesta de Jamie kay
We’re so glad to hear you’re loving the quality and softness of your pieces, and that your shipping experience was smooth and easy.
Respuesta de Jamie kay
We’re so glad you love our Snuggle Bunnies —
We appreciate your support ✨
Rapid and helpful serbice
My grand daughter hasn’t received her clothes yet! I am going against direction not to give little miss 2 white cause she is such grot. Excellent customer service with an instantaneous correction of incorrect address! Thank you! Can’t wait to see little miss in her new clothes.
29 de mayo de 2026
Opinión espontánea
Respuesta de Jamie kay
Thank you so much for your review!
We’re so pleased we could quickly help update your address — and we completely understand the excitement while waiting for those new pieces to arrive 💛
We hope your granddaughter loves her outfits once they arrive — we’d love to hear what you think once she’s wearing them! ✨
Super quick response time.
Super quick response time and wonderfully friendly and understanding team. Would highly recommend purchasing from Jamie Kay!! 😍
27 de mayo de 2026
Opinión espontánea
Respuesta de Jamie kay
Thank you so much for your lovely review!
We’re so glad you had a positive experience with our team — providing friendly and helpful support is always our priority 💛
Thank you for recommending us, we truly appreciate it ✨
Customer service A+++
Very pleased with their customer service and response time. Had one my birthday sale packages open during transit to me and lost one of the nylah bows that fell off the cardboard and out the bag some where along the travel. They responded quickly and was able to send me a replacement 2pk and keep the single bow that stayed in the bag. I shop a lot of places with four kids and Im a minor shopaholic, but with them making it a hassle free/pleasant experience I’ll definitely be spending more of my money into a business that handles these bummer situations so well on top of their cute and good quality kids clothing. Thanks again to the pleasant Customer service agent who helped me, and rest of the company for keeping good standards and making our kids quality stylish clothing. Keep up the good work!
20 de mayo de 2026
Opinión espontánea
Respuesta de Jamie kay
Thank you so much for taking the time to share your experience — it really means a lot to us.
We’re so sorry to hear your parcel arrived opened in transit, but we’re really glad our team was able to assist quickly and make things right for you. Situations like that are never ideal, so it’s lovely to hear the process felt simple and positive from your side.
It truly means so much to have your support, especially as a busy mum of four! We’re so pleased you enjoy our pieces and appreciate the care we put into both our products and service.
Thank you again for your kind feedback — we look forward to having you shop with us again 🤍
Great customer service and wonderful…
Great customer service and wonderful products. I’ve been a fan for over 7 years!
14 de mayo de 2026
Opinión espontánea
Respuesta de Jamie kay
Thank you so much for your continued support over the past 7 years—we truly appreciate it! We’re so pleased to hear you’ve had a great experience with both our products and customer service team💛
The best customer service very fast…
The best customer service very fast delivery which is incredible! The product quality it’s absolutely amazing. I have been shopping for awhile and forever to go thank you guys so much for the hard work can’t thank you guys enough for your service
6 de mayo de 2026
Opinión espontánea
Respuesta de Jamie kay
Thank you for your wonderful feedback. We’re so pleased to hear you’ve been happy with the quality of our products, quick delivery, and support from our customer service team. We truly appreciate your continued support and kind words.
Wonderful clothes
Wonderful clothes. My kids love the designs and the fabric is so soft. Also excellent customer service. Contacted about a slight imperfection and they responded straight away and fixed the issue. Will definitely buy from them again (and again).
7 de mayo de 2026
Opinión espontánea
Respuesta de Jamie kay
Thank you for sharing your experience. We’re so glad to hear your kids love the designs and soft fabrics, and that our team could help resolve the issue quickly. We really appreciate your support and look forward to welcoming you back again.
LOVE Jamie Kay
LOVE Jamie Kay! Besides the clothing being super cute! I love the quick communication on behalf of their customer service team, very pleasant and helpful!
5 de mayo de 2026
Opinión espontánea
Respuesta de Jamie kay
Thank you for your lovely feedback. We’re so pleased to hear you’re loving the clothing and that our customer service team could assist you so smoothly. We truly appreciate you taking the time to share this.
Ordering experience
Purchased some items online from Jamie Kay and had to change order around.
The customer service was impeccable and made my purchasing experience very easy.
What a pleasure to encounter great customer service.
Thank you again for your help.
6 de mayo de 2026
Opinión espontánea
Respuesta de Jamie kay
Thank you for taking the time to share your experience. We’re so pleased our customer service team could help make your purchase easy and stress‑free. We really appreciate your support and kindness.
Awesome product
Awesome product, quick delivery and absolutely loved by the receiver
19 de abril de 2026
Respuesta de Jamie kay
We’re so pleased to hear you loved the product and that it arrived quickly. So lovely to know it was absolutely loved by the receiver — thanks for sharing!
Exceeded expectations
I needed the dresses for my girls for my wedding at short notice and the team at Jaime Kay were nothing but accommodating they assisted to get that out to me as quickly as they could and the quality is absolutely amazing. Couldn’t recommend more highly.
1 de mayo de 2026
Opinión espontánea
Respuesta de Jamie kay
Thank you for sharing your experience 🤍 We’re so pleased the team could help get the dresses to you in time for such a special day, and that you loved the quality. Wishing you and your family the most beautiful day!
Respuesta de Jamie kay
That’s wonderful to hear! We love being part of special gifts for little ones
A brand like no other
I love Jamie Kay! From their timeless designs to their amazing customer engagement - it’s a brand like no other. The quality and price point is exceptional and I love seeing new releases.
17 de abril de 2026
Respuesta de Jamie kay
Thank you for such lovely feedback — we’re so pleased you love our designs, quality, and customer experience
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