Amazing customer service! I accidentally hit purchase before I was ready on an order and contacted the team straight away to ask for it to be cancelled. I really didn’t have high hopes because it wa... Ver más
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Consulta las opiniones de los clientes
I absolutely love Jamie Kay! Their children’s clothing is timeless and beautifully made, and their customer service is equally wonderful. The team are friendly, helpful and genuinely lovely to deal wi... Ver más
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I honestly couldn’t recommend Jamie Kay enough. The quality is amazing and the clothes are so beautifully made. I love putting my son in Jamie Kay because I know the pieces are going to last and stand... Ver más
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Have used Jamie Kay on two occasions. Delivery is very prompt, quality of the clothing excellent and true to size. I contacted customer service immediately after I had accidentally ordered and paid... Ver más
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Información sobre la empresa
Escrito por la empresa
Beautiful colours, delicate prints, crafted from the softest highest quality fibres in the world. www.jamiekay.co.nz
Información de contacto
Nueva Zelanda
- orders@jamiekay.co.nz
- jamiekay.co.nz
4,6
Excelente
1 mil opiniones
Invita a los clientes a opinar
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Wrong item in bag
I got my parcels on time but unfortunately one item was packed differently. Contacted them and they are quick in responding- advising not to return the wrong item. Then, Correct item was processed straight away- awaiting for it to arrive. Otherwise, so happy with the service! Excellent job JK team!! We really appreciate all the good work and efforts! Now I got a free item in return! ❤️😍
5 de noviembre de 2025
Opinión espontánea
Respuesta de Jamie kay
Thanks so much for your lovely review! We're glad your parcel arrived on time and that our team could quickly sort out the mix-up. The correct item is on its way, and we really appreciate your patience. So happy to hear you're pleased with the service overall!
Beautiful products and great customer service
I’ve been extremely happy with all of my purchases so far. Such gorgeous clothing and great quality. I’ve only had one item with a minor stitching issue and the customer service team was fantastic and dispatched a replacement immediately. Amazing customer service!
4 de noviembre de 2025
Opinión espontánea
Respuesta de Jamie kay
We’re so grateful for your lovely feedback — thank you! It’s wonderful to hear you’ve been happy with your purchases and that our team could quickly sort out that minor issue for you. We always aim to make things right, and it’s great to know you felt well looked after. Your support means so much to us!
Respuesta de Jamie kay
Thank you, Jessica for taking the time to leave us a review.
Love this brand
Such quality, beautiful & timeless pieces. Their customer service is top notch! I love this brand!
2 de noviembre de 2025
Opinión espontánea
Respuesta de Jamie kay
Thank you, Kelsey. We're absolutely thrilled to hear that you love our pieces and that our customer service has made a great impression — it truly means the world to us.
Great service and clothing
Love the quality and clothing from Jamie Kay. They also have great customer service and reply promptly if an issue arises.
31 de octubre de 2025
Opinión espontánea
Respuesta de Jamie kay
Thank you for taking the time to share your thoughts. We're pleased to hear you’re happy with the quality of our clothing and that our customer service team has been responsive when needed. We appreciate your support and look forward to assisting you again in the future.
Always a joy to shop with Jamie Kay!
Always such a joy to shop with Jamie Kay! The clothes are beautiful and such fantastic quality. The customer service is amazing - the friendly team is always happy to resolve any issues quickly and with kindness (even when its my own silly fault!)
Even as my own children grow out of the brand, I will long continue to buy Jamie Kay for my client wardrobe.
28 de octubre de 2025
Opinión espontánea
Respuesta de Jamie kay
Thank you so much for your kind and thoughtful review! We're genuinely delighted to hear how much you love the quality of our pieces and our team!
It’s incredibly special to know that Jamie Kay continues to be part of your journey, We are so thrilled to have you as part of our community!
Awesome Customer Service
Jamie Kay is a beautiful children’s clothing brand with amazing customer service. Something weird happened to my rewards points and they gave me a new code to redeem those points. When I contacted them I thought they would think I was crazy, but I was pleasantly surprised when they said I was right. Something weird did happen to my points so they gave them back! Took a lot of explaining but they were very polite and patient. Their customer service team rocks!
23 de octubre de 2025
Opinión espontánea
Respuesta de Jamie kay
Thank you so much Danielle, for your kind words! We're really glad we could help sort out your rewards points and that you felt supported throughout the process. Our team always aims to provide the best service we can, so knowing we’ve done that makes us so happy!! We truly appreciate your feedback and your continued support of Jamie Kay!
Nothing but good things
Nothing but good things!
Quick response and very helpful. Love Love Love Jamie Kay ❤️
23 de octubre de 2025
Opinión espontánea
Respuesta de Jamie kay
Thank you so much for the love! We're so happy to hear you had a great experience — your support means so much to our team!
Incredible customer service
Incredible customer service. Very prompt and thoughtful responses. Always help when I have questions or need assistance. I love this brand!
21 de octubre de 2025
Opinión espontánea
Respuesta de Jamie kay
We’re so grateful for your support — it’s wonderful to hear our team has been able to help!
I love buying from Jamie Kay …
I love buying from Jamie Kay and have for many many years. I’m so excited to be expecting my 4th child and his wardrobe is already filled with Jamie Kay items and I’m only 20 weeks pregnant! My three older girls still wear Jamie Kay clothes almost every day at 6, 8 and 10. They always get comments on how beautifully dressed they are. The team at Jamie Kay is lovely and helpful. Would always recommend them :)
22 de octubre de 2025
Opinión espontánea
Respuesta de Jamie kay
Thank you so much for your kind words and continued support over the years — it truly means the world to us! Congratulations on your growing family! We’re absolutely thrilled to hear that your new little one already has a Jamie Kay wardrobe waiting for him, and how special that your three girls are still loving and wearing our pieces daily. It’s wonderful to know they’re receiving compliments !
We’re so excited for you and grateful to be part of your journey. Thank you for recommending us — we’re lucky to have such lovely customers like you in our community
Cancel of order
I had accidentally placed an order and the Jamie Kay team was able to promptly cancel the order and provide a refund. Super grateful for the quick response and affective communication, appreciate the help and care
22 de octubre de 2025
Opinión espontánea
Respuesta de Jamie kay
Thank you so much for your kind feedback! We're so glad we could help resolve your order quickly — your appreciation means a lot to our team.
Amazing customer service with super…
Amazing customer service with super quick response and amazing quality of clothes. Honestly one of the best quality of clothes for little ones. Personally, for me JK has the best clothing for little ones. I ordered some clothes from different stores and nothing beats the quality of clothes of Jk. Amazing quality fabrics, awesome styles and lovely patterns. One of the best clothing store ever.
22 de octubre de 2025
Opinión espontánea
Respuesta de Jamie kay
Thank you so much for your beautiful feedback! We're absolutely thrilled to hear how much you love the quality, styles, and patterns of our clothing — it means so much to us. Knowing that Jamie Kay stands out among other brands for your little ones is the highest compliment we could receive.
We’re so grateful to have you as part of our community and truly appreciate your kind words about our customer service too. Thank you for your continued support — we look forward to dressing your little ones for many more special moments to come.
Awesome service!
Great customer service and honouring customers loyalty!
Not to mention the clothes are great too!
17 de octubre de 2025
Opinión espontánea
Respuesta de Jamie kay
Thanks so much for your review! We really appreciate your support and are so glad to hear you're enjoying both the service and the clothing.
Amazing customer service
Amazing customer service. Jamie Kay sent the wrong size, however when contacted, they were friendly and supportive and offered a free replacement! Love the quality of their clothes and their pretty designs
16 de octubre de 2025
Opinión espontánea
Respuesta de Jamie kay
Hi Trace, thanks so much for your very kind words. We're truly sorry for the initial mix-up with your order, but we're so glad to hear our team was able to make things right quickly for you. It means a lot to hear you felt supported — that’s exactly what we aim for! We're thrilled you love the quality and pretty designs too. Thanks again for being part of the Jamie Kay community 💛
Misleading and false advertising
Misleading and false advertising - trying to draw in customers with Free Snuggle Bunny. Small print it explains the conditions however, the advertising does not state ‘conditions apply’. Very poor form from a New Zealand company - when parents are trying to support local and getting ripped off. Will not buy from them again.
2 de octubre de 2025
Opinión espontánea
Respuesta de Jamie kay
Thank you for your feedback. We're sorry for any confusion caused. The Free Snuggle Bunny promotion required the item to be added to the cart at checkout, as outlined in the offer details. We appreciate your comments and will continue working to make our promotions as clear as possible.
Great customer service
Reached out with a query regarding my perks account. Problem solved and a response within a day. Great service. Order placed today!
14 de octubre de 2025
Opinión espontánea
Respuesta de Jamie kay
Thanks so much for the lovely feedback, Amanda! We're so glad we could help — happy shopping!
Can’t fault their customer service turn…
Can’t fault their customer service turn around. Quick response, helpful and lovely to talk to. Have loved Jamie kay for the last 5 years and continue to do so :)
13 de octubre de 2025
Opinión espontánea
Respuesta de Jamie kay
We're truly grateful to have such loyal customers like you in our Jamie Kay community. It’s wonderful to hear that our customer service team has made a positive impression as we really love what we do! Your feedback has made the teams day, thank you!
Sweetest children’s brand
Quality is fantastic and the styles are so lovely have shopped twice with Jamie Kay and they never disappoint it’s always my daughters favourite outfits to wear.
13 de octubre de 2025
Opinión espontánea
Respuesta de Jamie kay
Thank you so much for your kind words! We're thrilled to hear that you've had such a great experience shopping with Jamie Kay and that your daughter loves wearing our styles. We’re so grateful for your support and look forward to bringing you more pieces you both adore.
Nothing but good things to say!
Not only are their products absolutely cute and adorable, but their customer service is amazing! Truly some of the nicest people who genuinely care about their customers! Nothing but good things to say!
6 de octubre de 2025
Opinión espontánea
Respuesta de Jamie kay
Thank you so much for your beautiful feedback! We're absolutely delighted to hear that you love our products and have had such a positive experience with our customer service team. It means the world to us to know that our care and commitment to our customers shines through. We’re so grateful for your support and kind words — thank you for being part of the Jamie Kay community!
Great products and customer service
Great products and customer service is very helpful.
Website and promos can be a bit confusing but they usually are quick to help and resolve the issues.
7 de octubre de 2025
Opinión espontánea
Respuesta de Jamie kay
Thank you so much for your feedback! We're so glad to hear you love our products and found our customer service team helpful — we’re always here to support you. We really appreciate your honesty about the website and promotions, and we’re continuously working to make things clearer and easier to navigate. Your patience and understanding mean a lot to us, and we're grateful to have you as part of the Jamie Kay community!
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