Absolutely avoid Audi Doncaster
Absolutely avoid Audi Doncaster — careless, costly and unsafe
My experience with Audi Doncaster has been nothing short of a disaster. I originally brought my car in due to cold-start juddering and rattling from the camshafts. They claimed to fix it by replacing the camshafts and the water shut-off valve. Within a week, I discovered an oil leak.
I was told it would take six weeks just to look at the car. When I finally got there, I was told (without prior notice) I’d need to pay £300 just for diagnostics. I refused, having already wasted time driving from Nottingham.
A local garage I paid £150 diagnosed a dangerous leak from the bank 1 rocker cover, with oil leaking onto the exhaust. Audi eventually admitted this and repaired it under warranty—so much for “nothing to do with us.”
Then they claimed the bank 2 rocker cover gasket needed replacing too—for £1,200—despite no mention of this issue during the two previous visits, even after working on the camshafts and valves on bank 1. Very questionable.
And even after all this, the original cold-start juddering issue remains unresolved.
Audi Doncaster failed at every stage—misdiagnosis, lack of transparency, safety risks, and a disregard for customer time and money. I will never go back, and I strongly recommend others avoid them too.
3 de marzo de 2025
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