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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Money was deducted but order was not placed..Even after 12 days, didn't get any refund.Raised grievance through chat support,4-5 times called customer care,they all are unable to guide and give soluti... Ver más

Valorada con 1 estrellas sobre 5

JioMart is a very bad shopping plateform. I have been ordered Nat habit soaps on 30 Sep 26 order which was to be delivered on 5 oct. However after 5 oct order is still under process. JioMart shows ver... Ver más

Valorada con 1 estrellas sobre 5

I have ordered 2 choclate via order no.JM6AB91A1201FF924660 at 7pm on 27.09.26. After ordering I saw the delivery date which is 05.10.26. I talk to tollfree no. she outrightly denied to cancel the ord... Ver más

Valorada con 1 estrellas sobre 5

"Hidden charges lagana aur phir refund na dena customer ke saath fair nahi hai. Order ke waqt ₹30 charge ki koi clear information nahi di gayi thi. Disappointed with the service." "Hidden charges... Ver más

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Muy malo

TrustScore: 1 sobre 5

440 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Todas las opiniones

(440)

126 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

This is the worst app I have ever used

This is the worst app I have ever used. It's nothing but a waste of time. They always confirm the order, but then there is no update at all—the order just stays "processing" forever. After taking the payment, they suddenly say the product is unavailable. This has happened repeatedly. Their customer service is absolutely rubbish and completely unhelpful. I'm fed up with this nonsense. If you can't provide reliable service, just shut the app down.

25 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Such poor customer service

Such poor customer service! I deliberately ordered enough items to qualify for free delivery, placing an order for 7 items. However, after confirming my order, JioMart themselves cancelled 2 items and then charged me ₹30 as a delivery fee because the order value dropped below the free delivery threshold.
This is extremely unfair and misleading. Customers should not be penalized for cancellations made by the seller. It feels like a scam and a way of extracting extra money from customers.
Very disappointed with JioMart's online shopping experience. I would not recommend it unless they improve their customer service and billing practices.

25 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very worst delivery system if people…

Very worst delivery system if people depends his delivery time commitment not to worth spoil own time.next time or future am not recommend to any one to use quick delivery option Jio mart app even useless app. Start to till now no any improvement. Very worst.

17 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Item out for delivery not delivering on time

Worst experience ever but they are making good money stealing the items from ordered item not giving bill and now a shipment to be delivered on 12th July is out for delivery customer care said it will deliver yesterday fruits and vegetables are not fresh and the quantity is also they give less for fruits vegetables delivery god should save us for ordering here.

Looting and faking for people

12 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst worst

Worst worst . I ordered a pack of biscuits which was showing , delivery in 20 mins but till 12 hrs it is not delivered . It happened many times. Very disappointing

10 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Customer service has become extremely unhelpful...

Customer service has become extremely poor lately. Their app is also very slow and is frequently plagued with technical issues.
I received spoiled cabbage and a tasteless watermelon. On the very same day I received the delivery, I contacted customer service. They told me to upload images through the chat window. However, the required menu option was not available in the chat. So I called them again, and they said the technical issue had to be resolved first, after which I could upload the images.
I checked again after 2–3 days, but the menu was still unavailable. I called customer service once more. After another 2–3 days, I checked again, and the menu was still missing. Because of this ongoing technical problem, the deadline for submitting my complaint expired.
When the image upload option finally became available, I immediately uploaded the images and explained the entire issue in detail. However, customer service refused to register my complaint, saying that the complaint submission period had already expired. Despite explaining that the delay was caused by problems with their own app, I was denied a refund. To make matters worse, the customer service representative spoke to me in a very rude and disrespectful manner over the phone.
In short, I was refused a refund simply because I couldn't upload the images within the specified time—due entirely to technical issues with their app.
Because of this experience, I would advise people to think twice before shopping with Jio in the future. The new app and the new customer service deserve a 0-star rating from me.
Until around 3–4 February, their customer service was actually quite good. Unfortunately, the quality has declined drastically since then.

16 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

JIO MART STORE MANAGER@NAWANSHAHAR

JIO STAFF BEHAV NOT GOOD,AGAR KOI GALTI SE 10 RS KI CHEEZ BHI UTHA LE TO USSE 20-25,000 RS TAK CHARGE KARTE HAI&KEHTE HAIN KI D MART OPEN HONE KI WAJAH SE AMBANI JI KI HALAT PATLI HO GAYI HAI& 25,000 KA BILL BHI NAHIN DETE BAAD MEIN USI 25,000 KI SHOPPING KARKE APNE GHAR KO LE JATE HAIN BADI LOOT MCHA RAKHI HAI ,LOGON KE PAISE SE APNE GHAR KO SAMAN LEKAR JA RAHE HAIN WARNA FIR DGP KE PAAS KARNE KI DHAMKI DETE HAIN YE LOG,KEHTE HAIN KE AMBANI KO EK CALL KARENGE WO DGP KO AUR WO DIRECT SSP KO CALL KARKE SARI FAMILY PAR TADA ACT LAGWA KAR SARI UMAR JAIL SE NAHIN NIKALNE DENGE—ROHIT PASWAN

3 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered bread packet and found that…

I ordered bread packet and found that packet was already torned and it seems it having a mouse bite , and they don't give any bill with my order than I downloaded it and return to the jio mart the packets, last month I ordered toilet brush they give me washing brush , there is no awareness among the services, I am very disappointed

29 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst Experience

Worst Experience. ordered items on 13th june, still not delivered it is more than 10 days, no support, no update. Very bad service and there is little to no customer support. Trying to cancel the order we are not able to do that too. Just stuck, amount has been deducted, order is not delivered and unable to cancel. One of the worst experiences.

24 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very bad service

Very bad service. Missing items and take payment of missed items. When asking about the issue the delivery partner assure to deliver the item. But no response after that. Don't trust this site.Chat assistance also tell will deliver the items. But no updates/message after that

22 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered on 17 th June 26 in quick…

Ordered on 17 th June 26 in quick delivery at 3 pm . App shows delivery time of 4.35 pm . It wasn’t delivered neither any message from JioMart about what is happening to the order . No direct contact with customer care available or possible. Today after raising a complaint on chat box I went and saw on the app it shows the order cancelled as the products are not available . Pathetic ! This has been repaeatedly happening and with no remorse from the management . The company is doomed ! Take it from me ! A company which cares least for its customers can’t survive in today’s market !

22 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Mene Treadmil 60 mangaya vo pahle se hi…

Mene Treadmil 60 mangaya vo pahle se hi damage aaya complain bhi kiya par koi bhi satisfied javab nahi aaya ye sirf fraud company he inse sabhi savdhan rahe Diffect damage me ye log dhyan nahi dete he inke khilaf consumer Cort or police fir hi sahi marg he

29 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible service and unfulfilled delivery commitments.

Terrible service and unfulfilled delivery commitments!
I am extremely disappointed with JioMart's service. I placed an order which was guaranteed to be delivered by June 8th. Today is June 16th, and I still have not received my product. A delay of over a week without proper communication or resolution is completely unacceptable. This is an incredibly frustrating and disappointing experience as a customer. This issue needs to be addressed immediately by their management. I really do not recommend shopping here if you expect reliable delivery.

8 de junio de 2026
Opinión espontánea

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