Purchased the SIM before our trip last year as we are long-time Abroad fans, so figured it was probably not junk. We travelled around Japan for 3 weeks - Osaka, Tokyo, Fukuoka, Kanazawa - and after tu... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Big fan of Chris and wanted to support him - the esim did not let me down. Between Tokyo, Osaka, Nara, and Kyoto, the connection performed admirably. I bought the unlimited 15-day and never experience... Ver más
Got the new expensive 5G ublimited subscription, and I was inpressed, not only did I had great speeds, kften surpassing local wifi in a hotel, but the signal was stable even in random mointan vilag... Ver más
Recently used it on my 3 week long trip to Japan and it was stellar! The setup was easy peasy. Connection was sublimely steady throughout the whole trip. Only spotty in typical areas like an elevator... Ver más
Información sobre la empresa
Escrito por la empresa
Journey Japan eSIM is a Japan-focused digital SIM service made in collaboration with Chris Broad, one of Japan’s most respected and trusted travel creators. Using Japan’s top-tier local network, Journey Japan eSIM help travelers explore Japan with ease by providing fast data, simple setup, and strong nationwide coverage.
Información de contacto
Tokyo, Japón
- jjesim.com
Ha contestado el 75% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Fast and reliable from start to finish!
Fast and reliable from start to finish! The only hiccup was not realizing my phone needed to be connected to Wi-Fi in order to activate it, but once I did that it was smooth sailing! I visited Tokyo, Nagano, Kyoto, and Osaka and experienced a strong, steady connection throughout. I opted for the 50GB plan but could have easily gotten by with 20GB or even 10GB during my 17 day stint. Unfortunately I didn't manage to take advantage of any of the included discounts but there's always next time!
Phones used:
Google Pixel 8,
Samsung Z Flip 5

Respuesta de Journey Japan eSIM
Worked great all the way from Sapporo…
Worked great all the way from Sapporo down to Tokyo on our two week trip.

Respuesta de Journey Japan eSIM
Didn’t bother using hotel wifi
Usually use other brands but since I am a fan I thought I would give it a go. I spent a month travelling Japan from Sapporo, Hakodate, Aomori, Akita, Tokyo,Osaka and Hiroshima. The eSIM never let me down. It worked perfectly from the day I landed in Japan till the day I left. No glitches no delays. I didn’t even bother using hotel wifi it was that good. I was always able to face time home and google maps helped me always. Highly recommend and will definitely use again.

Respuesta de Journey Japan eSIM
very reliable!
effortless installation process and excellent coverage throughout the country! I've used JJ twice now and both times we just incredible - from the woods of Nagano to the islands of Okinawa we always had fast and reliable network.

Respuesta de Journey Japan eSIM
Great!
We used the ESIM right after it launched last year and it worked without a hitch. Setup is super easy.
Thank you for making our trip even easier and better 🙇♂️

Respuesta de Journey Japan eSIM
Best travel e-sim I used so far
Used the e-sim during our holiday and never had any issues. Since it was our first time in Japan we mainly stayed on the golden route but also visited more remote areas such as Koyasan.
It was super easy to install and even my friend, who had never used an e-sim before and is absolutely helpless when it comes to technical stuff managed to install and activate it without any problems.
The next Japan trip is already in planning and I know, what e-sim I will be using.

Respuesta de Journey Japan eSIM
Worked Perfectly
The only caveat I would give is - and this is a 'general knowledge' problem, not a fault of the product - your phone does need to be unlocked to use the eSIM. Otherwise, specifically regarding the product; not a single problem, worked perfectly. I would recommend to anyone traveling to Japan.

Respuesta de Journey Japan eSIM
This was such an easy to use eSim
This was such an easy to use eSim, had no issues for the whole 16 days we were here. We travelled to quite a few out of the way places with no interruptions to our data at all... Highly recommend this eSim if your planning a trip to Japan.. Thanks Chris and team for an amazing easy to use product...

Respuesta de Journey Japan eSIM
Overall an amazing experience using JJ…
Overall an amazing experience using JJ esim, it took a bit to actually connect to it in the airport cuz something with the access point wasn't set up properly but once I got it connected, I had no issues the entire time I was in Japan, will definitely be using this again on my next trip

Respuesta de Journey Japan eSIM
Quality product at a good price
I used JJeSIM on a two week trip in Japan and the connection was faultless. It was the first time for me to use an eSIM and I had to configure some network settings on my mobile to get the connection to work, but after that it was smooth sailing the entire trip. The JJeSIM setup guide does a good job in guiding through the process, so configuring wasn't an issue. I highly recommend JJeSIM and will definately be using it again on my next trip to Japan. As always, you can trust that Chris endorses and produces only quality products!

Respuesta de Journey Japan eSIM
Works perfectly
Works perfectly! I did a 29 days long trip from Kyushu to Hokkaido and never had to be worried by a lack of network or a slow connection.
I strongly recommend.

Respuesta de Journey Japan eSIM
Worked like a charm
Worked like a charm! Highly recommend if travelling to Japan:)

Respuesta de Journey Japan eSIM
Worked flawlessly entire time from…
Worked flawlessly entire time from Tokyo to Nagano, Hakuba valley.Kyoto to Hakone.
Good price. Ease of connection with clear instructions provided.
I definitely recommend for any travelers going to Japan and I will use again.

Respuesta de Journey Japan eSIM
Very helpful support
I had some trouble the first day but the support team went above and beyond my expectations. The Esim has great coverage and is faster than the Esim I got last trip.

Respuesta de Journey Japan eSIM
Easy and reliable eSIM!
I have used JJesim twice on 3 different devices at this point and the data and customer service have been amazing! I had an issue with activating my eSIM this time that the customer support team was so kind in assisting me with resolving it. The cellular connection has almost no dead zones and I am once again extremely happy with the coverage this eSIM provides. The download is easy, the coverage is great, and the customer service is amazing! Highly recommend this eSIM for anyone traveling to Japan!

Respuesta de Journey Japan eSIM
Reliable
Reliable, fast, easy to install with some nice benefits.
My husband first tried a bigger competitor's package but it was impossible to get it to work. Within minutes of landing, he also signed up and set up his journey Sim and we enjoyed it for the entire 2 weeks we used it without any issues.

Respuesta de Journey Japan eSIM
Perfect!
Recent trip to Japan was made easy by being connected.
Journey was a simple purchase, ease of use, perfect for my needs and will be using again in the future.

Respuesta de Journey Japan eSIM
used Journey Japan eSIM in June last…
used Journey Japan eSIM in June last year. It was super easy, and worked everywhere we went in japan zero issues would recommend over anyone else and i have used a few before.

Respuesta de Journey Japan eSIM
Worked Perfectly in All Areas
I began my trip in Fukuoka, road tripped all around the Kyushu region, then slowly made my way to Narita. This was my first time using an eSIM- it was easy to initiate and gave me no issues during the entire 30 days of my trip. I had great signal in every area I travelled to even in a small, seemingly nearly abandoned, coastal town in Oita and at a shrine that was nestled deep into some very thick woods out in the middle of nowhere. I was nervous about not having signal in the small towns and remote places that I visited since I was alone so I was very happy with the service and felt totally comfortable and safe exploring knowing that I could make a phone call should an emergent situation occur!
10/10 Recommend! I will be using this again in the future! :)

Respuesta de Journey Japan eSIM
I am in a special situation where I…
I am in a special situation where I need wifi and cant have it installed in my dorm because of school rules. (They SPECIFICALLY told me "No, you cannot install internet here"). So I purchase the JJEsim once a month while I'm living here for the next year as a student. Of course the school has wifi, and cafés and restaurants all over Japan have free Wifi. But when I'm on the go or in more remote areas, it's been AMAZING! Literally can use my phone for everything! Fun, homework, emails, streaming! I got a TV so I can cast from my phone and I can also use my phone as a Hotspot whenever I need to use my laptop. Love this esim! Its been a lifesaver! It never stops working. Occasionally in SUPER congested areas or way underground in the subway the internet can be a little slow, but I've never lost connection. And I'm so grateful because me and my friends have been dependent on good internet connection while living here in Tokyo, especially when we need directions to places we've never been. I use this esim for all my internet needs and it hasn't let me down once. Because I live here and I need the internet for all sorts of things, I purchase the unlimited plan once a month. When the month is up I just swap to a new esim. However, if you were coming to Japan for a short or midlength trip, you might not need the unlimited plan. You'd have to know how much data you use, but there are lots of options to choose from. The unlimited IS truly unlimited though. Chris didn't lie about that. I never get throttled, I never lose connection, and I am pretty much using the internet almost 24/7 (I use a lot of data). But its fantastic! I'm never without service! So I'll continue to use JJEsim to help me with all my internet searching needs. Thanks Chris 🥰

Respuesta de Journey Japan eSIM
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







