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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Purchased the SIM before our trip last year as we are long-time Abroad fans, so figured it was probably not junk. We travelled around Japan for 3 weeks - Osaka, Tokyo, Fukuoka, Kanazawa - and after tu... Ver más

Valorada con 5 estrellas sobre 5

Big fan of Chris and wanted to support him - the esim did not let me down. Between Tokyo, Osaka, Nara, and Kyoto, the connection performed admirably. I bought the unlimited 15-day and never experience... Ver más

Valorada con 5 estrellas sobre 5

Got the new expensive 5G ublimited subscription, and I was inpressed, not only did I had great speeds, kften surpassing local wifi in a hotel, but the signal was stable even in random mointan vilag... Ver más

Valorada con 5 estrellas sobre 5

Recently used it on my 3 week long trip to Japan and it was stellar! The setup was easy peasy. Connection was sublimely steady throughout the whole trip. Only spotty in typical areas like an elevator... Ver más

Información sobre la empresa

  1. Proveedor de servicios de Internet

Escrito por la empresa

Journey Japan eSIM is a Japan-focused digital SIM service made in collaboration with Chris Broad, one of Japan’s most respected and trusted travel creators. Using Japan’s top-tier local network, Journey Japan eSIM help travelers explore Japan with ease by providing fast data, simple setup, and strong nationwide coverage.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

261 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 75% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Fast and reliable from start to finish!

Fast and reliable from start to finish! The only hiccup was not realizing my phone needed to be connected to Wi-Fi in order to activate it, but once I did that it was smooth sailing! I visited Tokyo, Nagano, Kyoto, and Osaka and experienced a strong, steady connection throughout. I opted for the 50GB plan but could have easily gotten by with 20GB or even 10GB during my 17 day stint. Unfortunately I didn't manage to take advantage of any of the included discounts but there's always next time!

Phones used:
Google Pixel 8,
Samsung Z Flip 5

2 de febrero de 2026
Opinión espontánea
Logotipo de Journey Japan eSIM

Respuesta de Journey Japan eSIM

Thank you for the kind words! Really glad it held up across Tokyo, Nagano, Kyoto and Osaka. The Wi-Fi activation step catches a few people off guard so we appreciate you flagging it for future travelers. Hope to keep you connected on your next trip to Japan!

Valorada con 5 estrellas sobre 5

Worked great all the way from Sapporo…

Worked great all the way from Sapporo down to Tokyo on our two week trip.

17 de octubre de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

Thank you for the review! We're really glad to hear the coverage held up all the way from Sapporo to Tokyo, that's quite the journey. We hope to keep you connected on your next trip to Japan!

Valorada con 5 estrellas sobre 5

Didn’t bother using hotel wifi

Usually use other brands but since I am a fan I thought I would give it a go. I spent a month travelling Japan from Sapporo, Hakodate, Aomori, Akita, Tokyo,Osaka and Hiroshima. The eSIM never let me down. It worked perfectly from the day I landed in Japan till the day I left. No glitches no delays. I didn’t even bother using hotel wifi it was that good. I was always able to face time home and google maps helped me always. Highly recommend and will definitely use again.

2 de febrero de 2026
Opinión espontánea
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Respuesta de Journey Japan eSIM

Thank you so much for the recommendation, really glad we could be part of such an epic trip! A month covering Sapporo all the way down to Hiroshima is no small feat, and not needing the hotel wifi is always a good sign. Looking forward to keeping you connected on your next trip to Japan!

Valorada con 5 estrellas sobre 5

very reliable!

effortless installation process and excellent coverage throughout the country! I've used JJ twice now and both times we just incredible - from the woods of Nagano to the islands of Okinawa we always had fast and reliable network.

6 de enero de 2026
Opinión espontánea
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Respuesta de Journey Japan eSIM

Thank you for the kind words and for choosing us again! Really happy to hear the coverage held up from Nagano all the way to Okinawa. Hope to keep you connected on your next trip to Japan!

Valorada con 5 estrellas sobre 5

Great!

We used the ESIM right after it launched last year and it worked without a hitch. Setup is super easy.

Thank you for making our trip even easier and better 🙇‍♂️

4 de marzo de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

It’s great to hear that setup was easy and that JJ-eSIM helped make your trip smoother. We truly appreciate you being with us since launch and hope to keep you connected on your next Japan adventure!

Valorada con 5 estrellas sobre 5

Best travel e-sim I used so far

Used the e-sim during our holiday and never had any issues. Since it was our first time in Japan we mainly stayed on the golden route but also visited more remote areas such as Koyasan.
It was super easy to install and even my friend, who had never used an e-sim before and is absolutely helpless when it comes to technical stuff managed to install and activate it without any problems.
The next Japan trip is already in planning and I know, what e-sim I will be using.

1 de agosto de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

That’s great to hear! We’re really glad the JJ-eSIMs were easy to install (even for a first-time user) and that they kept you connected even in more remote areas.

We’re looking forward to connecting you again on your next Japan adventure!

Valorada con 5 estrellas sobre 5

Worked Perfectly

The only caveat I would give is - and this is a 'general knowledge' problem, not a fault of the product - your phone does need to be unlocked to use the eSIM. Otherwise, specifically regarding the product; not a single problem, worked perfectly. I would recommend to anyone traveling to Japan.

3 de octubre de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

Glad to hear it worked perfectly throughout your trip! And you’re absolutely right, phones do need to be carrier unlocked to use our eSIM, that’s a helpful tip for future travelers. We appreciate the recommendation!

Valorada con 5 estrellas sobre 5

This was such an easy to use eSim

This was such an easy to use eSim, had no issues for the whole 16 days we were here. We travelled to quite a few out of the way places with no interruptions to our data at all... Highly recommend this eSim if your planning a trip to Japan.. Thanks Chris and team for an amazing easy to use product...

27 de febrero de 2026
Opinión espontánea
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Respuesta de Journey Japan eSIM

That’s exactly what we aim for, simple setup and dependable coverage wherever your Japan adventure takes you. We really appreciate the recommendation!

Valorada con 5 estrellas sobre 5

Overall an amazing experience using JJ…

Overall an amazing experience using JJ esim, it took a bit to actually connect to it in the airport cuz something with the access point wasn't set up properly but once I got it connected, I had no issues the entire time I was in Japan, will definitely be using this again on my next trip

27 de febrero de 2026
Opinión espontánea
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Respuesta de Journey Japan eSIM

Glad to hear everything worked smoothly once you were connected, and that the rest of your trip was seamless. If you ever run into any issues in the future, our support team is always available to help!

Valorada con 5 estrellas sobre 5

Quality product at a good price

I used JJeSIM on a two week trip in Japan and the connection was faultless. It was the first time for me to use an eSIM and I had to configure some network settings on my mobile to get the connection to work, but after that it was smooth sailing the entire trip. The JJeSIM setup guide does a good job in guiding through the process, so configuring wasn't an issue. I highly recommend JJeSIM and will definately be using it again on my next trip to Japan. As always, you can trust that Chris endorses and produces only quality products!

12 de mayo de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

It's great to hear the connection stayed solid throughout your trip, and that the setup guide helped make configuration straightforward, especially for your first time using an eSIM. Thank you for the recommendation!

Valorada con 5 estrellas sobre 5

Works perfectly

Works perfectly! I did a 29 days long trip from Kyushu to Hokkaido and never had to be worried by a lack of network or a slow connection.
I strongly recommend.

1 de febrero de 2026
Opinión espontánea
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Respuesta de Journey Japan eSIM

That’s fantastic to hear! Keeping travelers reliably connected to fast data all across Japan is exactly what we aim for. We really appreciate the recommendation.

Valorada con 5 estrellas sobre 5

Worked like a charm

Worked like a charm! Highly recommend if travelling to Japan:)

17 de febrero de 2026
Opinión espontánea
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Respuesta de Journey Japan eSIM

Thanks for the recommendation!

Valorada con 5 estrellas sobre 5

Worked flawlessly entire time from…

Worked flawlessly entire time from Tokyo to Nagano, Hakuba valley.Kyoto to Hakone.

Good price. Ease of connection with clear instructions provided.

I definitely recommend for any travelers going to Japan and I will use again.

14 de febrero de 2026
Opinión espontánea
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Respuesta de Journey Japan eSIM

Glad to hear everything worked smoothly throughout your trip. Reliable coverage and simple setup are exactly what we strive for.

We appreciate the recommendation and hope to keep you connected on your next visit to Japan!

Valorada con 5 estrellas sobre 5

Very helpful support

I had some trouble the first day but the support team went above and beyond my expectations. The Esim has great coverage and is faster than the Esim I got last trip.

13 de febrero de 2026
Opinión espontánea
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Respuesta de Journey Japan eSIM

We’re really glad to hear our support team was able to quickly get everything sorted for you and that the eSIM is delivering strong, reliable coverage. Thanks for sharing!

Valorada con 5 estrellas sobre 5

Easy and reliable eSIM!

I have used JJesim twice on 3 different devices at this point and the data and customer service have been amazing! I had an issue with activating my eSIM this time that the customer support team was so kind in assisting me with resolving it. The cellular connection has almost no dead zones and I am once again extremely happy with the coverage this eSIM provides. The download is easy, the coverage is great, and the customer service is amazing! Highly recommend this eSIM for anyone traveling to Japan!

7 de febrero de 2026
Opinión espontánea
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Respuesta de Journey Japan eSIM

We’re really glad to hear JJ-eSIM has worked so well for you across multiple trips and devices! Easy setup and reliable connectivity throughout Japan is exactly what we aim to deliver. Thanks for the recommendation!

Valorada con 5 estrellas sobre 5

Reliable

Reliable, fast, easy to install with some nice benefits.
My husband first tried a bigger competitor's package but it was impossible to get it to work. Within minutes of landing, he also signed up and set up his journey Sim and we enjoyed it for the entire 2 weeks we used it without any issues.

17 de febrero de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

Thank you for sharing your experience! We’re really happy to hear JJ-eSIM was easy to set up and worked smoothly throughout your trip.

Valorada con 5 estrellas sobre 5

Perfect!

Recent trip to Japan was made easy by being connected.
Journey was a simple purchase, ease of use, perfect for my needs and will be using again in the future.

23 de octubre de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

We’re happy to hear JJ-eSIM made your trip to Japan easier and kept you connected throughout your journey. Thanks for sharing!

Valorada con 5 estrellas sobre 5

used Journey Japan eSIM in June last…

used Journey Japan eSIM in June last year. It was super easy, and worked everywhere we went in japan zero issues would recommend over anyone else and i have used a few before.

11 de junio de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

We’re glad to hear your JJ-eSIM was easy to use and worked smoothly across Japan. We really appreciate the recommendation!

Valorada con 5 estrellas sobre 5

Worked Perfectly in All Areas

I began my trip in Fukuoka, road tripped all around the Kyushu region, then slowly made my way to Narita. This was my first time using an eSIM- it was easy to initiate and gave me no issues during the entire 30 days of my trip. I had great signal in every area I travelled to even in a small, seemingly nearly abandoned, coastal town in Oita and at a shrine that was nestled deep into some very thick woods out in the middle of nowhere. I was nervous about not having signal in the small towns and remote places that I visited since I was alone so I was very happy with the service and felt totally comfortable and safe exploring knowing that I could make a phone call should an emergent situation occur!
10/10 Recommend! I will be using this again in the future! :)

1 de septiembre de 2025
Opinión espontánea
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Respuesta de Journey Japan eSIM

Thanks so much for the recommendation!
We're really glad to hear your JJ-eSIM gave you peace of mind by keeping you connected across Japan, especially in those remote spots you were exploring.
Looking forward to keeping you connected on your next Japan adventure!

Valorada con 5 estrellas sobre 5

I am in a special situation where I…

I am in a special situation where I need wifi and cant have it installed in my dorm because of school rules. (They SPECIFICALLY told me "No, you cannot install internet here"). So I purchase the JJEsim once a month while I'm living here for the next year as a student. Of course the school has wifi, and cafés and restaurants all over Japan have free Wifi. But when I'm on the go or in more remote areas, it's been AMAZING! Literally can use my phone for everything! Fun, homework, emails, streaming! I got a TV so I can cast from my phone and I can also use my phone as a Hotspot whenever I need to use my laptop. Love this esim! Its been a lifesaver! It never stops working. Occasionally in SUPER congested areas or way underground in the subway the internet can be a little slow, but I've never lost connection. And I'm so grateful because me and my friends have been dependent on good internet connection while living here in Tokyo, especially when we need directions to places we've never been. I use this esim for all my internet needs and it hasn't let me down once. Because I live here and I need the internet for all sorts of things, I purchase the unlimited plan once a month. When the month is up I just swap to a new esim. However, if you were coming to Japan for a short or midlength trip, you might not need the unlimited plan. You'd have to know how much data you use, but there are lots of options to choose from. The unlimited IS truly unlimited though. Chris didn't lie about that. I never get throttled, I never lose connection, and I am pretty much using the internet almost 24/7 (I use a lot of data). But its fantastic! I'm never without service! So I'll continue to use JJEsim to help me with all my internet searching needs. Thanks Chris 🥰

24 de septiembre de 2025
Opinión espontánea
Logotipo de Journey Japan eSIM

Respuesta de Journey Japan eSIM

Thank you so much for sharing your experience! We’re really happy to hear JJ-eSIM has been able to support you so reliably, especially in a situation where staying connected really matters.

Since every traveler is different, we are currently developing more options for mid and long-term travelers to make sure they can get the data they need while in Japan. Keep an eye out for new plans and offerings in the future, and thanks again for choosing us!

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