JMOJO Opiniones 144

TrustScore: 3 sobre 5

3,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

UPDATED: They emailed me , said they'd refunded my delivery, as a gesture of goodwill, despite it actually being a legal requirement. Offered me a 15% discount and asked if I'd amend or remove my rev... Ver más

Valorada con 1 estrellas sobre 5

Can’t believe they have to review your return request before they will issue returns labels and only give 14 days to return!!! Terrible behaviour especially when they don’t give proper description o... Ver más

Valorada con 5 estrellas sobre 5

I had never heard of this company before but googled a green jeans jacket and found what I wanted, sold by this company (so I checked here and found a lot of positivity). It has arrived, much earlier... Ver más

Valorada con 5 estrellas sobre 5

Quality of the products one concern the delivery was left at the back of the bungalow in plain sight were on holiday other deliveries are placed in our greenhouse or cold frame if we are not at home b... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa

Escrito por la empresa

JMOJO is a online fashion retailer specialising in denim, striving to become experts in all clothing. We design and manufacture all of our products in-house, which means we're able to bring you high quality products at affordable prices. Visit us online and say hello!


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

144 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Price was great

Price was great, quality amazing and delivery quick. I'm very happy with my purchase and look forward to ordering again in the future. Would definitely recommend the camo cargo jeans!! 😍

17 de marzo de 2023
Valorada con 1 estrellas sobre 5

This is ridiculous it is ripped from…

This is ridiculous it is ripped from the back

7 de enero de 2023
Logotipo de JMOJO

Respuesta de JMOJO

Hi Farah. We're very sorry to hear you've received a damaged product. Please contact us at contact@jmojoco.com and we can help you get this issue resolved right away.

Valorada con 2 estrellas sobre 5

Sweatshirt & Joggers - Odd Sizing

Fast delivery service. The items arrived earlier than expected.
Only downside were the sweatshirt and logging bottoms bought in size medium. Sadly, neither looked anything like the photos. The sleaves were too short and neck too wide on the top. Couldn't fit in the jogging bottoms. They were overly skinny and very low hung half my backside was uncovered! As the items were bought on sale. The postage was more expensive than the cost, so gave them away to charity.

2 de diciembre de 2022
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Respuesta de JMOJO

Hi there! Thank you for your valuable feedback, we use such feedback to continually improve our products and service so it means a great deal to us. We hope to see you again soon and if you need anything please don't hesitate to contact us.

Valorada con 5 estrellas sobre 5

Good quality and fast delivery

I was having doubt at first but All the hoodies, jumpers and joggers I got are so nice and thick, serving its purpose. True to size.
Customer service is topnotch, quite responsive and delivery came faster than I expected.

3 de diciembre de 2022
Valorada con 1 estrellas sobre 5

careful! please read terms and conditions before a purchase

I had ordered and paid for next day delivery. order didn't arrive and when I contacted the customer service he said "you should have read the delivery details properly" and blamed me for the delay.

"it's next day delivery once dispatched" what a joke! and also website mentions same day dispatch if you order before 2 pm but it never got dispatched until I chased them. like he said maybe I should have "read it properly"

order was delivered late and now there is no reply to any of my emails. I have sent them maybe 10 emails by far.

30 de noviembre de 2022
Valorada con 5 estrellas sobre 5

Great clothing!

I bought a beautiful, well fitting denim jacket. The quality is high and the measurements are true to size of product. Fast delivery! Great company many thanks!

29 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I booked with royal mail to pick my…

I booked with royal mail to pick my returned items they failed to do so even when they missed the date of collection. I am stuck with item that I should have returned which now have passed its return date

15 de octubre de 2022
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Respuesta de JMOJO

Hi TD.

I'm very sorry to hear that Royal Mail let you down in collecting your return. The return expiration date only applies for initiating a return request. Meaning you can still return your item back to us for a full refund, so don't worry. You can also still take your return to a Royal Mail delivery office and they will accept it.

Please contact us at contact@jmojoco.com to discuss this in more detail and we can ensure you still get a refund. I hope this helps.

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