Danny, Owner and Founder of JockBox, I have nothing but admiration for you and the amazing company you have founded. I think I've bought every single item from your range and don't want to bore you... Ver más
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Consulta las opiniones de los clientes
I recently subscribed to the monthly box and in my first box, the underwear didn't fit. I contacted customer service about this and they said because I tried it on, they are not returnable or exchange... Ver más
Jockbox styling is unique. Inbuilt jockstrap in a classic boxer shorts styling. The shape looked good on me and the fabric is lovely. The only drawback is the €13.56 customs charge incurred for... Ver más
Always first class, just come back from Barcelona from preparing my villa ready for the Christmas season and open for business since the Covid 19 outbreak. It was a nice surprise especially in Lycra a... Ver más
Información sobre la empresa
Escrito por la empresa
JOCKBOX is a underwear store for gay men, by gay men. We offer the hottest jockstraps, briefs, thongs from global brands such as TEAMM8, SUKREW, PUMP!, TASTE, and more. Our mission is to offer a diverse range of underwear styles that cater to the gay men community and beyond, ensuring that everyone feels comfortable and confident. At JOCKBOX, we understand that the right pair of underwear can be a form of self-expression. Whether you identify as gay, queer, or simply appreciate fashion-forward, comfortable underwear, our collection has something for everyone. Our jocks, briefs, trunks, and more are crafted with utmost care, using premium materials and innovative designs to meet your specific needs. We take pride in offering a safe and welcoming space for shopping, free from judgment and discrimination. Our commitment to inclusivity is at the core of our brand. So, no matter who you are or how you identify, you'll find underwear that not only looks great but also makes you feel great. Explore JOCKBOX today to discover the perfect pair that matches your style and comfort preferences. Elevate your everyday experience with our exceptional gay underwear. Join our community and express yourself confidently. Find your perfect fit at JOCKBOX!
Información de contacto
Manchester City Centre, M1, Manchester, Reino Unido
- contact@jockboxunderwear.com
- jockboxunderwear.com
4,0
Muy bueno
504 opiniones
Invita a los clientes a opinar
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No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I love the products that are stocked
I love the products that are stocked, customer service is always great however delivery tends to be an issue, I pre ordered some stuff that was supposed to be delivered before the end of may and still hasn’t arrived yet and this has happened a few times with other orders.
Delivery not great but amazing products and customer service
16 de mayo de 2023
Overall a good time
It was quick and simple to order the subscription box.
29 de mayo de 2023
Opinión espontánea
Great choice and easy to navigate
Great choice and easy to navigate. Customer service responsive when I had to check something.
Very pleased with the order. Great fit!
28 de mayo de 2023
Opinión espontánea
Received quickly
Received quickly. Fit was true and colour bright. Very reasonably priced also.
20 de mayo de 2023
Opinión espontánea
Great Choices
Great website
Large range of products
Easy to order and effective tracking system for delivery.
12 de mayo de 2023
The delivery came really quickly and…
The delivery came really quickly and the products were exactly as described on the website
6 de mayo de 2023
Opinión espontánea
The experience from start to finish was…
The experience from start to finish was seamless the subscription box was perfect and the sizing was on point.
15 de abril de 2023
Awesome
Great range, competitive prices, regular sales/specials and arrived quickly!
29 de marzo de 2023
Opinión espontánea
Great service no problems
7 de abril de 2023
Opinión espontánea
Communication was good
Communication was good, but only necessary due to missing supply chain data and large deviation in delivery time.
But otherwise a good dealer with a large selection!
7 de abril de 2023
I still haven’t received it
I still haven’t received it. Still no confirmation of shipping it and I am about to cancel the whole damn thing because I haven’t heard anything
6 de abril de 2023
Alway a pleasure to do business with
Alway a pleasure to do business with , communication good , delivery in time and the quality alway A+
8 de abril de 2023
Opinión espontánea
Fast delivery and great quality thanks
21 de marzo de 2023
Greae …
Great product well made and yes not cheap but buy cheap buy twice I'm happy with joick box
12 de marzo de 2023
Easy to order and fast delivery
18 de marzo de 2023
Respuesta de JOCKBOX
Thanks Dan, enjoy your order and keep an eye out for the amazing brands we've got lined up ;)
- Danny
Never got my package
Never got my package. Super frustrating ordeal.
2 de marzo de 2023
Opinión espontánea
Respuesta de JOCKBOX
Hey there,
Sorry to hear you've not received your order - I'm not able to locate your order from your TrustPilot account, would you mind dropping me an email on hello@jockboxunderwear.com so that we can help locate your order? :)
Thanks
Danny
Charged a subscription I requested to cancel
Honestly super inappropriate service. Not only were my monthly subscriptions not coming. After three months of not getting packages I messaged jockbox to cancel my subscription (like it says you can do on their website). Anyways got charged again this month.
Update as of 3.21.23 - was able to get in contact with staff and was able to get reimbursed for the charge. After everything though I have a really sour taste in my mouth. Sadly I do not recommend.
17 de marzo de 2023
Respuesta de JOCKBOX
Reed,
Although we have already spoken via email, I would again like to take this opportunity to apologise for the hassle you've had with shipping - unfortunately as I explained prior, when the customer selects untracked shipping there is no way for us to advise on the location of your package. Its out of our control once handed over to the courier.
Your parcels have unfortunately been affected by the drawn-out strikes by the UK's postal service which have now thankfully been resolved, however I appreciate your stance and your request to cancel.
Hopefully you'll give us another shot in the future,
All the best
Danny
To this day
To this day, I have not received the ordered and paid for goods. If I receive it, I will change my rating. Regards.
19 de febrero de 2023
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