JOCKBOX Opiniones 

504
•
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Danny, Owner and Founder of JockBox, I have nothing but admiration for you and the amazing company you have founded. I think I've bought every single item from your range and don't want to bore you... Ver más

Valorada con 1 estrellas sobre 5

I recently subscribed to the monthly box and in my first box, the underwear didn't fit. I contacted customer service about this and they said because I tried it on, they are not returnable or exchange... Ver más

Valorada con 4 estrellas sobre 5

Jockbox styling is unique. Inbuilt jockstrap in a classic boxer shorts styling. The shape looked good on me and the fabric is lovely. The only drawback is the €13.56 customs charge incurred for... Ver más

Valorada con 5 estrellas sobre 5

Always first class, just come back from Barcelona from preparing my villa ready for the Christmas season and open for business since the Covid 19 outbreak. It was a nice surprise especially in Lycra a... Ver más

Información sobre la empresa

  1. Tienda de ropa interior
  2. Lencería
  3. Organización de LGBT
  4. Tienda de juguetes eróticos

Escrito por la empresa

JOCKBOX is a underwear store for gay men, by gay men. We offer the hottest jockstraps, briefs, thongs from global brands such as TEAMM8, SUKREW, PUMP!, TASTE, and more. Our mission is to offer a diverse range of underwear styles that cater to the gay men community and beyond, ensuring that everyone feels comfortable and confident. At JOCKBOX, we understand that the right pair of underwear can be a form of self-expression. Whether you identify as gay, queer, or simply appreciate fashion-forward, comfortable underwear, our collection has something for everyone. Our jocks, briefs, trunks, and more are crafted with utmost care, using premium materials and innovative designs to meet your specific needs. We take pride in offering a safe and welcoming space for shopping, free from judgment and discrimination. Our commitment to inclusivity is at the core of our brand. So, no matter who you are or how you identify, you'll find underwear that not only looks great but also makes you feel great. Explore JOCKBOX today to discover the perfect pair that matches your style and comfort preferences. Elevate your everyday experience with our exceptional gay underwear. Join our community and express yourself confidently. Find your perfect fit at JOCKBOX!


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

504 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,0

Todas las opiniones

(504)

26 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

I love the products that are stocked

I love the products that are stocked, customer service is always great however delivery tends to be an issue, I pre ordered some stuff that was supposed to be delivered before the end of may and still hasn’t arrived yet and this has happened a few times with other orders.
Delivery not great but amazing products and customer service

16 de mayo de 2023
Valorada con 5 estrellas sobre 5

Great Choices

Great website
Large range of products
Easy to order and effective tracking system for delivery.

12 de mayo de 2023
Valorada con 5 estrellas sobre 5

Awesome

Great range, competitive prices, regular sales/specials and arrived quickly!

29 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Greae …

Great product well made and yes not cheap but buy cheap buy twice I'm happy with joick box

12 de marzo de 2023
Valorada con 1 estrellas sobre 5

Never got my package

Never got my package. Super frustrating ordeal.

2 de marzo de 2023
Opinión espontánea
Logotipo de JOCKBOX

Respuesta de JOCKBOX

Hey there,

Sorry to hear you've not received your order - I'm not able to locate your order from your TrustPilot account, would you mind dropping me an email on hello@jockboxunderwear.com so that we can help locate your order? :)

Thanks
Danny

Valorada con 1 estrellas sobre 5

Charged a subscription I requested to cancel

Honestly super inappropriate service. Not only were my monthly subscriptions not coming. After three months of not getting packages I messaged jockbox to cancel my subscription (like it says you can do on their website). Anyways got charged again this month.

Update as of 3.21.23 - was able to get in contact with staff and was able to get reimbursed for the charge. After everything though I have a really sour taste in my mouth. Sadly I do not recommend.

17 de marzo de 2023
Logotipo de JOCKBOX

Respuesta de JOCKBOX

Reed,

Although we have already spoken via email, I would again like to take this opportunity to apologise for the hassle you've had with shipping - unfortunately as I explained prior, when the customer selects untracked shipping there is no way for us to advise on the location of your package. Its out of our control once handed over to the courier.

Your parcels have unfortunately been affected by the drawn-out strikes by the UK's postal service which have now thankfully been resolved, however I appreciate your stance and your request to cancel.

Hopefully you'll give us another shot in the future,

All the best
Danny

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