Joe's Sweetie Barn Opiniones 

316
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely delicious sweeties, really great flavours, textures and designs. Wonderful selection in the mixed bags. Excellent value for money. Will definitely buy again. Although I’ll end up like Bil... Ver más

Valorada con 1 estrellas sobre 5

Being forced to review before you can process an order, it's not a good way to keep a customer. Ridiculous. Yes, you can't see an order under my name as I Can't make one because the 'leave a review... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Placing an order is so simple you'll wonder why you haven't done it before. After two days my order arrived in secure packing so no damage during shipment and inside was top quality confectionery in... Ver más

Valorada con 5 estrellas sobre 5

I came across this site on Facebook and was delighted to see some sweets from my childhood, i.e. white chocolate drops, Oddfellows and butternuts. Well, what could I do but buy them, and boy, I was n... Ver más

Información sobre la empresa

  1. Tienda de chucherías

Escrito por la empresa

- Over 250,000 Online Followers - Sweets From All Over The World - Huge Range Of Pick & Mix - Delicious Lollies, Fudge, & so much more - Scottish Sweets, American Candy, Australian Goodies, Japanese Sweets, Mexican Candy & so much more. The Uk's #1 Candy Store - HOME OF THE GIANT PICK & MIX - as seen on UNILAD GRUB, THE FOOD BIBLE, PRETTY 52 & many more. The tastiest products you will find, from delicious Kinder & Nutella Chocolate to crazy American candy! WE HAVE IT ALL...


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

316 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(316)

102 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Top quality items at fantastic prices!

Always a very easy purchase, swift well packaged delivery & excellent choices & prices! I bought items including the retro box for a Easter raffle for the residential home I work at, the winners were extremely happy! I will definitely be purchasing again! Thank you so much!!

22 de marzo de 2024
Valorada con 5 estrellas sobre 5

Amazing and delicious sweets !

Amazing and delicious sweets !! Great quality ! best pic n mix sweets ever! Better that all the other pic n mix sweets I’ve tried ! Well packaged and fresh !! Can’t stop eating them now !!! Yum !!!!😋

Thank you !!

11 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lack of customer support

I have purchased a selection of sweets for £75, it was said to be delivered on 30th Dec 2023 did not receive them. So I spoke to royal mail they accepted fault and said the trader needs to make claim but unfortunately joe's customer service say its me and royal mail dispute. I have still no money back after 60days. I would strongly use a different company because this one does not care about anyone but its self
REPLYING TO JOES COMMENT 👇

Again you forget to tell people about your terms and conditions if a customer does not receive goods then they are entitled to full refund. So the contract between you and royal mail is your issue. The issue I have is that I have no produce and no refund , so you tell me where that is good customer service ?

6 de marzo de 2024
Opinión espontánea
Logotipo de Joe's Sweetie Barn

Respuesta de Joe's Sweetie Barn

Hi Stephen, You have left a tiny part of the story here yet again so WE WILL ELABORATE WITH FACTS. YOU DIDN’T COMPLETE YOUR ADDRESS CORRECTLY on checkout, therefore Royal Mail delivered it to someone in your street, WE have continually chased up Royal Mail to have a claim processed on your behalf as you didn’t input your address correctly, we have on numerous occasions told you and provided you with the responses from Royal Mail showing you the claim hasn’t been processed ON THEIR PART, we have no control over this. We have spent months WITH PROOF chasing up Royal Mail on your behalf, causing us numerous hours in work on a mistake you made. You are well aware of the situation that has been on going and the reason for it, we won’t be harassed into refunding an order that was delivered but not to yourself because you put in the wrong information at checkout. You will be refunded as mentioned numerous times when Royal Mail complete the claim if ruled in your favour as it was a mistake made by yourself.
We have been more than helpful with this but you continue to harass us, leaving negative comments wherever you can and missing out key points so that we refund you money on a mistake made by yourself.

Valorada con 5 estrellas sobre 5

Mystery Boxes

I bought the American Candy Box & a rrp £50 Mystery box in the out of date section.
I'm really pleased with the selection & the amount you get for your money.
I can't wait to try everything.
Delivery was also within the time frame given.
Definetly recommend.

5 de febrero de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Fudge was a waste of money

Fast delivery, but item was inedible. Bought a few different flavours of fudge for my grandad for Christmas, but he couldn’t eat it as it was rock hard. I bought about 5 different flavours and had the same problem with all of them. I even found it difficult to cut it with a knife! Had to throw away

25 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love shopping here

I love shopping here - such a great selection, delivered quickly, and always packaged well. No complaints about the selection - always the best sweets to pick from.

4 de septiembre de 2023
Valorada con 5 estrellas sobre 5

I bought all my sweets for my wedding…

I bought all my sweets for my wedding this year and I’ve also bought all my Christmas sweets amazing sweets and value for money will always reorder and brilliant customer service always keep you updated with your order ❤️ thankyou Helen xx

2 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy with service

I found them to be very quick at answering email enquiries. The Freeze dried sweets I got an email to say they were ready to be picked up on the date that was stated as the pre order date. The store is well stocked and I have made another order.

26 de noviembre de 2023
Opinión espontánea

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