Joe's Sweetie Barn Opiniones 

316
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely delicious sweeties, really great flavours, textures and designs. Wonderful selection in the mixed bags. Excellent value for money. Will definitely buy again. Although I’ll end up like Bil... Ver más

Valorada con 1 estrellas sobre 5

Being forced to review before you can process an order, it's not a good way to keep a customer. Ridiculous. Yes, you can't see an order under my name as I Can't make one because the 'leave a review... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Placing an order is so simple you'll wonder why you haven't done it before. After two days my order arrived in secure packing so no damage during shipment and inside was top quality confectionery in... Ver más

Valorada con 5 estrellas sobre 5

I came across this site on Facebook and was delighted to see some sweets from my childhood, i.e. white chocolate drops, Oddfellows and butternuts. Well, what could I do but buy them, and boy, I was n... Ver más

Información sobre la empresa

  1. Tienda de chucherías

Escrito por la empresa

- Over 250,000 Online Followers - Sweets From All Over The World - Huge Range Of Pick & Mix - Delicious Lollies, Fudge, & so much more - Scottish Sweets, American Candy, Australian Goodies, Japanese Sweets, Mexican Candy & so much more. The Uk's #1 Candy Store - HOME OF THE GIANT PICK & MIX - as seen on UNILAD GRUB, THE FOOD BIBLE, PRETTY 52 & many more. The tastiest products you will find, from delicious Kinder & Nutella Chocolate to crazy American candy! WE HAVE IT ALL...


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

316 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(316)

102 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

My son did not enjoy the big box of…

My son did not enjoy the big box of sweets as we’re all very similar gummy ones ,he did like the freeze dried ones

2 de abril de 2024
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Respuesta de Joe's Sweetie Barn

Thank you for your response Lorraine, I have just checked the order and if it was the 1kg Special Offer Bag you were referring to they have over 10 different varieties of sweets inside with a mix of both fizzy & Non Fizzy.

Valorada con 4 estrellas sobre 5

Mostly positive

Pleased with my order - arrived in good time and well packaged. The only issue is the 2kg of jelly’s are wet, melted and sticky inside the bag - they are in date, but makes me wonder if they’ve been stored incorrectly.

15 de junio de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

I ordered a mystery box & 2kg Jelly bag

I order a mystery box, more than half were sour and 100% American. As there's options to buy American mystery boxes and just mystery boxes. I presumed I wouldn't get all American candy. The label on the box said "American" why advertise mystery boxes if they're all American boxes? I did order ac2kg bag of mixed jelly and I was pleased with those. But I wouldn't recommend the mystery box if you don't want sour or all American sweets. Just to add the American mystery boxes are dearer than a plain mystery box...figure that !....

3 de junio de 2024
Opinión espontánea
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Respuesta de Joe's Sweetie Barn

Hi Violet, we are glad you enjoyed the 2kg special bag - as per our email you ordered a Mystery Past Date Box this is a mystery box therefore can be any Past Date item - we advise in the product description that the majority of the contents within this box will be american candy.

Valorada con 5 estrellas sobre 5

Joe’s Sweetie barn

Really fast delivery to my house.
And my order came undamaged.
And the price was really good.
And i like american products.
I can’t understand wy people give you a 1star review on google and on trust pilot.
i given you five stars on google reviews.
And on trust pilot.

3 de junio de 2024
Opinión espontánea
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Respuesta de Joe's Sweetie Barn

Thank you very much Darius, some of the reasons for the 1 star reviews are very frustrating when the majority of the time it's not an issue on our end.

Valorada con 1 estrellas sobre 5

Received a 2kg mega deal box full of…

Received a 2kg mega deal box full of sweets I’ve never seen in my life, including licorice which was not mentioned on website 🤮 the sweets look absolutely vile! Will not be recommending to anyone!

17 de mayo de 2024
Opinión espontánea
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Respuesta de Joe's Sweetie Barn

Hi Elaine, the product you ordered was the Mystery 2kg Special Offer Bag which is a complete mystery as per the product description the sweets will not be mentioned as it is a mystery bag and is packed by the manufacturer (all bags are different)

You cannot make an assumption on a product when you haven't tried them we have had a huge amount of positive feedback from these sweets combine with the extreme saving as they worl out to be under 50p per 100g rather than the standard £1.39 per 100g.

We have hundreds of products on our website where you can select the sweets rather than order a mystery bag if a mystery is not what you are looking for.

Valorada con 1 estrellas sobre 5

CHILLI FLAVOURED SWEETS?? I received a 2KG supposed 'pick'n'mix'

I received a 2KG supposed 'pick'n'mix'. It was a large sealed bag of 3 types of gums. They looked good (although was slightly disappointed that there was not more variety). Delivery was also quick. I opened them and tried them and one of the 3 enclosed sweets (shaped like a gummi 'chilli'), to discover it was a 'Chilli' flavoured sweet (disgusting). Very hot, burned my mouth and more or less made the entire bag minus those offense sweets about 300g in total!). Now, I am aware that taste is a personal thing, but I am ordering 'SWEETS', not 'blow you head off' Chilli flavoured candy. I emailed the company to be told that as they had been opened I could not return for a refund - I replied that 'how would I know there were chilli flavoured sweets in the bag until the bag had been opened?' as who expects to get chilli flavoured sweets in a pick'n'mix?
Not at all impressed and will not be using this company again.

Company have replied ..see below...but again I will say 'hoe would I know they were chilli flavoured gums until opened???'

also....pick n mix should be exactly that ..a mix....3 types of gums are not a pick n mix...they are a trio of gums!

I will say again......I will not be ordering again (and also, please stop sending me emails about your 'great sweets' trying to get me to order again). This has been a let down, and 'cannot refund after eaten' is a poor reply.

16 de mayo de 2024
Opinión espontánea
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Respuesta de Joe's Sweetie Barn

Hi Alistair, you ordered the 2kg Mystery Pick & Mix mega Deal which is a prepacked mystery bag (packed by the manufacturer) as mentioned in the product description all bags are completely different.

We cannot offer a refund on the product if it has been open and eaten.

As mentioned in our email if you wished to return the item before it was opened we could have arranged that.

Valorada con 5 estrellas sobre 5

They are always pleasant and helpful…

They are always pleasant and helpful from the minute you walk in the door till you walk back out.
Always have a different thing in when you go into the shop,if they don’t have something in that you like just ask anyone of the staff and they will try there best to get it for you.
And that wee angelic face and banter of Zac he never fails to make me laugh.
Well done Zac.

10 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Michael Curnow item not received

Hi, honestly. Im still waiting for my last order. I have ordered from you a few times and love your products and services unfortunately your last message wasn’t very good. Basically accusing me of lying. You stated that you have photo of the delivery. Can I see this please?

9 de mayo de 2024
Opinión espontánea
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Respuesta de Joe's Sweetie Barn

Hi Michael, you left a 1 star review stating you have not received your order however the tracking shows delivered and a photo - if you emailed us rather than leaving a 1 star review (which would be a courier issue) we can easily have this resolved rather than leaving a 1 star review - pop us a message and we will send you the tracking alongside a proof of delivery provided by the courier. We cannot send photos on trust pilot.

Valorada con 1 estrellas sobre 5

Never received my order

1 de febrero de 2024
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Respuesta de Joe's Sweetie Barn

Hi Michael, we have checked the order and it is showing as delivered - we can see from the tracking a proof of delivery photo.

Also we have never received any email from yourself regarding any items not arriving.

Valorada con 5 estrellas sobre 5

Easy and quick

Items ordered and dispatched quickly all the way from beautiful Scotland to Sunny Plymouth. Sweets/chocolate were well packaged and arrived in good condition. Will definitely use this company again.

28 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

You won't be disappointed.

Although they do take a bit longer than other shops to dispatch, it's worth it for the choices and options. Customer service is also second to none, an error on my second order was sorted exceedingly fast with courtesy and a friendly manner. This is why I gave them 5 stars, everyone makes mistakes now and then!

15 de abril de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

First time order will not be ordering…

First time order will not be ordering again firstly not impressed with mystery box as three quarters of it nut related, I don't mind nuts but I don't wasn't a box near enough full of them
Secondly I order 2x jaffa fudge and 2 x Maltese fudge instead I got 3 x Malteser and one jaffa, a note or email would of been nice. I wouldn't have minded do much if the Maltese fudge tasted like Maltese but there was no hint of Malteser at all at best I could describe it as plain fudge. Overall a most disappointing experience.

10 de abril de 2024
Opinión espontánea
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Respuesta de Joe's Sweetie Barn

Hi Samantha, you ordered 2 x mystery boxes with an RRP of over £15 which were £3.99 - meaning it could be a combination of any of the sweets we use (which cannot be all nuts as it is a mixture of sweets and chocolate) and we have had no other issues with this box other than great reviews due to the large amount of items inside the box.

With the Fudge we do not manufacturer it however we have forwarded your feedback onto the supplier. We give all customers 2 options when items are not in stock either a refund on the items or replace with similar and as you did not select refund they were replaced with similar as this would have been what the packer assumed was your preference.

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