Joe's Sweetie Barn Opiniones 

316
•
TrustScore: 4.5 sobre 5

4,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely delicious sweeties, really great flavours, textures and designs. Wonderful selection in the mixed bags. Excellent value for money. Will definitely buy again. Although I’ll end up like Bil... Ver más

Valorada con 1 estrellas sobre 5

Being forced to review before you can process an order, it's not a good way to keep a customer. Ridiculous. Yes, you can't see an order under my name as I Can't make one because the 'leave a review... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Placing an order is so simple you'll wonder why you haven't done it before. After two days my order arrived in secure packing so no damage during shipment and inside was top quality confectionery in... Ver más

Valorada con 5 estrellas sobre 5

I came across this site on Facebook and was delighted to see some sweets from my childhood, i.e. white chocolate drops, Oddfellows and butternuts. Well, what could I do but buy them, and boy, I was n... Ver más

Información sobre la empresa

  1. Tienda de chucherías

Escrito por la empresa

- Over 250,000 Online Followers - Sweets From All Over The World - Huge Range Of Pick & Mix - Delicious Lollies, Fudge, & so much more - Scottish Sweets, American Candy, Australian Goodies, Japanese Sweets, Mexican Candy & so much more. The Uk's #1 Candy Store - HOME OF THE GIANT PICK & MIX - as seen on UNILAD GRUB, THE FOOD BIBLE, PRETTY 52 & many more. The tastiest products you will find, from delicious Kinder & Nutella Chocolate to crazy American candy! WE HAVE IT ALL...


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

316 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 93% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,3

Todas las opiniones

(316)

101 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Messed up my order sent me a smaller kg…

Messed up my order sent me a smaller kg than I originally ordered so ended paying more for a smaller kg and wouldn't amend it won't be ordering again

23 de abril de 2025
Opinión espontánea
Logotipo de Joe's Sweetie Barn

Respuesta de Joe's Sweetie Barn

Hi Christopher, can you advise if you have messaged as I cannot see any email nor can I see any issues being highlighted regarding the issue above - in order for us to investigate we would need the details?

Valorada con 1 estrellas sobre 5

Sorry but the sweats are awful …

Sorry guys but the sweets I received are really awful looking and tasting, please don’t tell me to return because I can see from other reviews that you can’t return once opened ? How can people know what they are like unless they are opened ? That is crazy

I have been buying sweets from TikTok sellers & online for the past year because I have been really unwell and was easier for me to purchase online so Iam familiar with pick & mix.

I seen your company realised you were in Scotland so decided to support a Scottish business rather than an English one as I live in Scotland.

Unfortunately I would never ever buy from you again they are the worst sweets I have ever seen & tasted & they have went straight in the bin.
They taste awful, meant to be jelly’s but are brick hard, dried up and some you can see have previously melted then dried up over time, there is no actual date on the bag even if they were Out of date I would still Like to know by how long they are out of date. Who knows how old they actually are !

Also please don’t say that they are sent from another place and you don’t know what’s in the bags because you actually sell them & should take full responsibility for what is in them, in-fact if it’s somebody else’s fault then please provide me with there contact details so I can complain to them directly, but it was your company I paid for my order.
This is something I do not like doing but they are that awful I felt ppl had a right to know.
Like I said they are in the bin now & iam not asking for a refund or a fight as stated earlier iam really not well enough for the stress , or a lame reason for the condition of them
Also people should be aware that the picture you can see of what you think you are getting is not a true reflection of what you actually receive.

19 de marzo de 2025
Opinión espontánea
Logotipo de Joe's Sweetie Barn

Respuesta de Joe's Sweetie Barn

Hi Margaret, as you have not left your order number we cannot fully check what the item is however by your message i am assuming you are referring to our 2kg clearance bag - I will fully explain this item below which is explained within the product description.

The 2kg clearance & Mix Bag is a pre made bag which is factory seconds hence why it is such a cheap price compared to the industry standard for example the industry standard is £1.29 - £1.99 per 100g this bag is under 50p per 100g due to the nature of the item being clearance.

We offer this product as a cheaper alternative which thousands of customers love and its actually within outer top 7 best selling products again this is based on price rather than quality as we have a huge variety of pick & mix products that are not clearance items they would however be more expensive and sold at the industry standard price rather then the much cheaper price range.

Valorada con 1 estrellas sobre 5

I ordered 2 of these chocolate bars…

I ordered 2 of these chocolate bars weeks ago they say there a delay in shipping so why are you still advertising there available when I haven't received mine as get 🤔

16 de marzo de 2025
Opinión espontánea
Logotipo de Joe's Sweetie Barn

Respuesta de Joe's Sweetie Barn

Rather than leave a 1 star review, why not send us a message with your order number and we can look into it?

I cannot see any orders under your name, if you send across your order number we can have a look into it.

Valorada con 3 estrellas sobre 5

Your mixed offer 1kg bags of sweets are shite and just packed with stuff no one wants

Great variety of sweets etc if you're picking exactly what you want at full price but stuff like the 1kg crazy mystery bags on offer and stuff like that are never what's shown. It will just be the same 5 or 6 shitty leftover crappy sweets that no one wants like which is mainly little fruity fizzy pebbly things with the best things in there being a few marshmallows or cola bottles which are bang on average.

1 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had seen this shop come up on tiktok…

Had seen this shop come up on tiktok selling the dubai pistachio chocolate as a work colleague is from dubai and it's his favourite chocolate. So went to process the order but my card wouldn't work so decided to go through the website instead. While I had the chocolate in the basket decided to purchase the out of date mystery bundle as well and got to say I'm very happily impressed with what I've received and to top it off had a paw patrol gift bag so my daughter is extremely happy. Will definitely be back on here very soon to see what else I want to get and be using only here for the future orders

11 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lying and underhanded business

Asked to cancel my order and was told no because “it had been collected that morning”. I then received an email that EVENING with the tracking information, which showed it had been dispatched at 18:12 and processed at Royal Mail at 22:36.

I sent an email making my displeasure known and that I don’t appreciate being lied to and they told me to wait for the full tracking information “as it’ll all update” and show it was picked up in the morning.

Well the full tracking information shows that it wasn’t picked up in the morning at all. I have also spoken to Royal Mail for a full breakdown of the parcels journey and timeline and they have confirmed this company lied to me. Pure and simple that they just didn’t want me to cancel my order.

A lying, disgraceful company who follows underhanded business practices.

Update - Why should I have gone to extra expense, returning an order when the tracking information and the full timeline provided to me by Royal Mail prove you lied. You should have just cancelled the order, not sent it so I would have incurred shipping costs, then further return costs. You lied and said it had shipped when it hadn't, purely as it was to your benefit.

7 de enero de 2025
Opinión espontánea
Logotipo de Joe's Sweetie Barn

Respuesta de Joe's Sweetie Barn

As per multiple discussions Jim, your order had left our store and we advised this could be returned if no longer needed.

**The item is collected during the day and scanned in when arriving at the depot in the evening with the other mail that's why it will only show on the tracking later in the evening or the next morning however the parcel left our store much earlier in the day**

The parcel had already left our store therefore we could not cancel the order or we would have, ofcourse we would have - we send hundreds of parcels per day we are more than happy to cancel and order of the customer no longer needs.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más